IP Technologies - IT Library : ZDNet Asia

Case Studies

Vendor Webcast

Show all content

Title Date Added Company

TechNet Webcast: Planning for Active Directory Domain Services (Level 300) 2008-02-11 Microsoft

Active Directory Domain Services (AD DS) is a server role of the Windows Server 2008 operating system. AD DS provides a distributed directory service that can be used for centralized, secure management of the network. This webcast focuses on the architectural decision trees for Windows Server 2008 Active Directory. It answers questions one may have about infrastructure requirements in various organization types and provide scalability and/or architectural recommendations to design Active Directory Domain Services implementation. The Infrastructure Planning and Design (IPD) guides are the next version of Windows Server System Reference Architecture (WSSRA).

Tags: Windows Server 2008, Directory Services

The Exabyte Era 2008-01-14 Cisco Systems

This paper presents some of the key findings of Cisco's global IP traffic forecast and explores the implications of IP traffic growth for service providers. For a more detailed look at the forecast and the methodology behind it, please see the paper "Global IP Traffic Forecast and Methodology 2006 - 2011".

Tags: Streaming Media

How Cisco IT Migrated Call Centers to IP Contact Center 2007-12-13 Cisco Systems

Cisco was rapidly growing as a company, particularly through acquisitions. With this growth came the need to manage diverse call centers, each with different systems, operating procedures, and business focus. Cisco business and call center managers faced several challenges, including: costly, inefficient call handling, inconsistent service to callers, inconsistent reporting etc. Cisco IT was a major participant in the extensive effort to implement a multi-phase, multi-year plan for improving the call centers. One goal of this plan was to use Cisco network and call processing technologies: the Cisco Intelligent Contact Management (ICM) system and, in a later phase, the Cisco IP Contact Center (IPCC) solution.

Tags: Call Center - Contact

Viewers Choice: IPv6 2007-12-01 Cisco Systems

Offered in response to viewer surveys, this webcast is devoted entirely to a deep technical exploration of the next generation of Internet Protocol. The presenters of this webcast will reveal everything one needs to know about IPv6. Why the world needs IPv6 now? What is included in the larger addressing space offered by IPv6 and how it simplifies network management and administration? The webcast gives answer to such questions.

Tags: Web Protocols

Cisco-Infonetics Session Border Controller 2007-12-01 Cisco Systems

Cisco and Infonetics Research, the premier international market research and consulting firm specializing in data networking and telecom, invite to discover how Cisco's integrated Session Border Control (SBC) solution can help to control and manage real-time multimedia communications sessions at the borders between IP networks. This Webcast discovers how to use this advanced solution to tap into a multitude of new revenue streams, increase profitability and securely scale networks to the evolving needs.

Tags: Streaming Media, Multimedia

How Cisco Designed and Deployed IPTV for Global Communications 2007-11-19 Cisco Systems

Cisco IP/TV broadcasts are one of several ways that Cisco Systems delivers multimedia content, some of the others being virtual classrooms and Video on Demand (VoD). In general, Cisco uses Cisco IP/TV broadcasts for providing high-quality, live, or prerecorded information to large audiences of more than 50 people. In contrast the virtual classroom solution works best for audiences of fewer than 50 that require frequent live interaction, demos, audience polling, or question-and-answer sessions. VoD offers a low-cost means of providing individual users with pre-packaged information at any time, from any networked location, without the live interaction provided by Cisco IP/TV broadcasts or the virtual classroom.

Tags: Multimedia

How Cisco IT Migrated High-Volume Linksys Contact Center to IP Network 2007-11-19 Cisco Systems

When Cisco Systems acquired Irvine, California-based Linksys Group, Inc. in mid-2003, Cisco IT acquired an unprecedented challenge: integrating a contact center whose volume surpassed that of the other 60 Cisco contact centers combined. Linksys needed a scalable call center solution that also would drive operational efficiencies over the long term. In 2000, Cisco had migrated all of its contact centers around the globe to a Cisco IP Contact Center (IPCC) environment to gain the benefits of centralized management and support from the Cisco Global Support team. Cisco IT and the Linksys team decided to deploy Cisco IPCC as well.

Tags: Call Center - Contact

Integrating the Internet Into the Foreign Language Classroom 0000-00-00 SlideShare

This presentation explains how to integrate the Internet into the Foreign Language Classroom.

Tags: Online - Distance Education

The Future of the Internet 0000-00-00 SlideShare

This presentation gives an overview about the future of the internet.

Tags: Wireless Internet

Highlights In Internet History 0000-00-00 SlideShare

This presentation explains the highlights in internet history.

Jump to [1] 2 3 4 5 6 7 8 9 10

Title	Date Added	Company
TechNet Webcast: Planning for Active Directory Domain Services (Level 300)	2008-02-11	Microsoft
Active Directory Domain Services (AD DS) is a server role of the Windows Server 2008 operating system. AD DS provides a distributed directory service that can be used for centralized, secure management of the network. This webcast focuses on the architectural decision trees for Windows Server 2008 Active Directory. It answers questions one may have about infrastructure requirements in various organization types and provide scalability and/or architectural recommendations to design Active Directory Domain Services implementation. The Infrastructure Planning and Design (IPD) guides are the next version of Windows Server System Reference Architecture (WSSRA). Tags: Windows Server 2008, Directory Services
The Exabyte Era	2008-01-14	Cisco Systems
This paper presents some of the key findings of Cisco's global IP traffic forecast and explores the implications of IP traffic growth for service providers. For a more detailed look at the forecast and the methodology behind it, please see the paper "Global IP Traffic Forecast and Methodology 2006 - 2011". Tags: Streaming Media
How Cisco IT Migrated Call Centers to IP Contact Center	2007-12-13	Cisco Systems
Cisco was rapidly growing as a company, particularly through acquisitions. With this growth came the need to manage diverse call centers, each with different systems, operating procedures, and business focus. Cisco business and call center managers faced several challenges, including: costly, inefficient call handling, inconsistent service to callers, inconsistent reporting etc. Cisco IT was a major participant in the extensive effort to implement a multi-phase, multi-year plan for improving the call centers. One goal of this plan was to use Cisco network and call processing technologies: the Cisco Intelligent Contact Management (ICM) system and, in a later phase, the Cisco IP Contact Center (IPCC) solution. Tags: Call Center - Contact
Viewers Choice: IPv6	2007-12-01	Cisco Systems
Offered in response to viewer surveys, this webcast is devoted entirely to a deep technical exploration of the next generation of Internet Protocol. The presenters of this webcast will reveal everything one needs to know about IPv6. Why the world needs IPv6 now? What is included in the larger addressing space offered by IPv6 and how it simplifies network management and administration? The webcast gives answer to such questions. Tags: Web Protocols
Cisco-Infonetics Session Border Controller	2007-12-01	Cisco Systems
Cisco and Infonetics Research, the premier international market research and consulting firm specializing in data networking and telecom, invite to discover how Cisco's integrated Session Border Control (SBC) solution can help to control and manage real-time multimedia communications sessions at the borders between IP networks. This Webcast discovers how to use this advanced solution to tap into a multitude of new revenue streams, increase profitability and securely scale networks to the evolving needs. Tags: Streaming Media, Multimedia
How Cisco Designed and Deployed IPTV for Global Communications	2007-11-19	Cisco Systems
Cisco IP/TV broadcasts are one of several ways that Cisco Systems delivers multimedia content, some of the others being virtual classrooms and Video on Demand (VoD). In general, Cisco uses Cisco IP/TV broadcasts for providing high-quality, live, or prerecorded information to large audiences of more than 50 people. In contrast the virtual classroom solution works best for audiences of fewer than 50 that require frequent live interaction, demos, audience polling, or question-and-answer sessions. VoD offers a low-cost means of providing individual users with pre-packaged information at any time, from any networked location, without the live interaction provided by Cisco IP/TV broadcasts or the virtual classroom. Tags: Multimedia
How Cisco IT Migrated High-Volume Linksys Contact Center to IP Network	2007-11-19	Cisco Systems
When Cisco Systems acquired Irvine, California-based Linksys Group, Inc. in mid-2003, Cisco IT acquired an unprecedented challenge: integrating a contact center whose volume surpassed that of the other 60 Cisco contact centers combined. Linksys needed a scalable call center solution that also would drive operational efficiencies over the long term. In 2000, Cisco had migrated all of its contact centers around the globe to a Cisco IP Contact Center (IPCC) environment to gain the benefits of centralized management and support from the Cisco Global Support team. Cisco IT and the Linksys team decided to deploy Cisco IPCC as well. Tags: Call Center - Contact
Integrating the Internet Into the Foreign Language Classroom	0000-00-00	SlideShare
This presentation explains how to integrate the Internet into the Foreign Language Classroom. Tags: Online - Distance Education
The Future of the Internet	0000-00-00	SlideShare
This presentation gives an overview about the future of the internet. Tags: Wireless Internet
Highlights In Internet History	0000-00-00	SlideShare
This presentation explains the highlights in internet history.