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 TitleDate AddedCompany
whitepaper Work Smarter with Telephony Integration and Unified Communications and Collaboration Solutions from IBM2009-10-23 IBM
  In a rapidly changing world economy, organizations need to become more efficient, more innovative, and more responsive to their customers -- all the while reducing telephony and collaboration costs. Keeping up with change and information overload for companies is becoming much more difficult, but is critical to staying competitive. Listen to this complimentary IBM webcast to catch the latest analyst insights on what matters in the UC market - what is critical - the value of telephony integration - and the benefits of a sound call control strategy. Learn more about IBM's unique philosophy to help organizations extract more value out of their investments for significant cost savings, faster decision making, and effective communication enabled business processes. Plus, have an opportunity to hear from IBM subject matter experts as they discuss the new IBM Lotus® Sametime® Unified Telephony software and Converged Communications Services offerings, and how adding social networking to the UC mix can help organizations extend the value of their company helping to create a much more dynamic and smarter way of doing business.

Tags: Network Technologies, Network Technologies, Internet and Web, Network Technologies		   
whitepaper People + Processes + Technology: Creating a Winning Formula for Customer Support2009-10-20 Citrix Online
  You might have the world's best support professionals or the most sophisticated technologies - but if you don't effectively combine the two, your service and support will be run-of-the-mill or even mediocre. This new SupportIndustry.com white paper explores the critical relationships between people, processes and technology and provides best practices for delivering superior service and support.

Tags: Internet and Web, Internet and Web, Enterprise Planning, Mobile and Wireless		   
whitepaper Unified Communications2009-10-12 Plantronics
  Waiting for information via email is no longer acceptable. Today's communication channels must deliver immediate presence and interaction. Successful companies know this and are responding by turning to UC.

Tags: Internet and Web, Customer Management, Mobile and Wireless, Software Development Tools		   
whitepaper Ensuring Network Reliability and Quality for IP Surveillance - Korenix MSR: The Most Reliable and High Quality IP Surveillance Network Your Best Partner of IP Surveillance2009-08-04 Korenix Technology
  Along with the emerging market of IP surveillance, network plays increasingly important role in a video surveillance system. The network in its turn, determines the reliability and quality of video delivery. This paper describes the importance of network redundancy for IP surveillance network. It gives a clear idea of how Korenix patented MSR redundancy technology outstands from other protocols and describes all the exceptional benefits that it can give to the IP surveillance system.

Tags: Security Administration		   
whitepaper Focus Research: VoIP Call Center Research2009-07-20 Focus.com
  Premise-based IP PBX (Internet Protocol Private Branch eXchange) systems are changing how businesses implement and use their voice communications. IP PBX systems are cheaper and far more capable than their predecessors. They also integrate much better into business networks and data communications which, in turn, enable new applications that are still being discovered and applied to common business practices.

In this free Buyer's Guide, you'll have access to comprehensive expert research on all aspects of the IP PBX market, including:
  • Market overview
  • Basic and advanced features
  • Checklists, charts and cost considerations


Tags: Network Technologies, Network Technologies, Internet and Web, LAN - WAN		   
whitepaper Magic Quadrant for Content-Aware Data Loss Prevention2009-06-22 gartner
  The maturing market for content-aware data loss prevention technologies has experienced another year of significant industry consolidation. Enterprise wide capabilities have become more broadly available, but the market is only now reaching the end of its "Adolescent" phase. The market for content-are Data Loss Prevention (DLP) continues to show significant market growth despite difficult work wide economic conditions. The reasons for the continuing strength of this market include the growing maturity of the available content-aware DIP technologies and buyer awareness that these technologies can help address regulatory compliance requirements, which are actually increasing in the downturn.

Tags: Data Infrastructure, Management		   
whitepaper Using the Cisco IP/TV Streaming Solution With TANDBERG Codecs2009-06-18 Tandberg
  This document gives a description of how to use the Cisco IP/TV Streaming products together with TANDBERG codecs.

Tags: LAN - WAN, Internet and Web, Software Development Tools, Mobile and Wireless		   
whitepaper TANDBERG Gateway and IP2009-06-17 Tandberg
  H.323 is an International Telecommunications Union (ITU) standard that describes the protocols, services and equipment necessary for multimedia communications including audio, video and data on networks without guaranteed Quality of Service (QoS). These networks technologies may include Ethernet, Fast Ethernet, and Token Ring and protocols like Internet Protocol (IP) or Integrated Packet Exchange (IPX). Due to the need to communicate between smaller networks connected to the Internet, IP will be a more popular transport for H.323. Today, the dominant method of Internet communications is email. However, there is a growing need to increase communications to include audio, video and data. The explosion of the Internet in the early 1990's has paved the way to higher bandwidth connections to corporate offices, universities and even to the home. Now that the bandwidth is available, the demand for multimedia communications over the Internet is growing. G1 is TANDBERG's first release for the TANDBERG Gateway.

Tags: Internet and Web, Software Development Tools, Server Platforms - OS, Network Management		   
whitepaper TANDBERG Endpoints and IP2009-06-17 Tandberg
  H.323 is an International Telecommunications Union (ITU) standard that describes the protocols, services and equipment necessary for multimedia communications including audio, video and data on networks without guaranteed Quality of Service (QoS). These networks technologies may include Ethernet, Fast Ethernet, and Token Ring and protocols like Internet Protocol (IP) or Integrated Packet Exchange (IPX). Due to the need to communicate between smaller networks connected to the Internet, IP will be a more popular transport for H.323. Today, the dominant method of Internet communications is email. However, there is a growing need to increase communications to include audio, video and data. The explosion of the Internet in the early 1990's has paved the way to higher bandwidth connections to corporate offices, universities and even to the home. Now that the bandwidth is available, the demand for multimedia communications over the Internet is growing.

Tags: Internet and Web, Software Development Tools, Server Platforms - OS, Network Management		   
whitepaper TANDBERG MCU and IP2009-06-17 Tandberg
  H.323 is an International Telecommunications Union (ITU) standard that describes the protocols, services and equipment necessary for multimedia communications including audio, video and data on networks without guaranteed Quality of Service (QoS). These networks technologies may include Ethernet, Fast Ethernet, and Token Ring and protocols like Internet Protocol (IP) or Integrated Packet Exchange (IPX). Due to the need to communicate between smaller networks connected to the Internet, IP will be a more popular transport for H.323. Today, the dominant method of Internet communications is email. However, there is a growing need to increase communications to include audio, video and data. The explosion of the Internet in the early 1990's has paved the way to higher bandwidth connections to corporate offices, universities and even to the home. Now that the bandwidth is available, the demand for multimedia communications over the Internet is growing. TANDBERG D2 software now enables IP conferencing on the TANDBERG MCU.

Tags: Network Management, Network Technologies, Internet and Web, Network Management