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 TitleDate AddedCompany
whitepaper Driving Innovation and Competitive Advantage With Unified Communications2007-02-07 Nortel Networks
  Evolve Nortel's internal communications network and information technology to enhance workforce productivity, improve business agility and drive down companywide communications costs. The end goal must move towards full applications convergence to support Nortel's overall strategy of 'Business Made Simple' for customers, partners, suppliers and employees. Deploy Nortel's own unified communications technology in a phased approach that combines the capabilities of IP telephony with collaborative software applications. The result is an integrated communications and applications platform.

Tags: Collaborative Web
  
whitepaper Catholic Life Insurance Brings Its Profound Sense of Community Online2007-02-01 IBM
  Catholic Life Insurance brokers insurance and retirement products that make a difference - literally. The static HTML Web site of Catholic Life Insurance did not lend itself to community building, and employees lacked the ability to update the Web site dynamically. IBM offered a cost-effective and flexible platform for building a dynamic and interactive Web site. The company implemented IBM Lotus Domino Utility Server Express software.

Tags: Collaborative Web, Collaboration Tools
  
whitepaper Helvetia Patria Turns to HP and SOA to Build and Manage eBusiness Center for Supporting Insurance Business Across Europe0000-00-00 Hewlett-Packard (HP)
  Helvetia Patria Versicherungen (HPV) is a multi-line insurance company based in Switzerland and doing business across six European countries. Helvetia Patria needed to expand its business in the face of increased competition in a deregulated European insurance market. The company also needed to control costs and increase data accessibility by streamlining and simplifying its sales processes. The challenge was to do this while accommodating the needs of multiple national organizations - each operating autonomously, and each with its own IT infrastructure and data, different business cultures and practices, and different languages. HPV turned to HP to help build and manage the center using a highly collaborative, modular, Service Oriented Architecture (SOA) approach.

Tags: Web Services, Collaborative Web, Service-Oriented Architecture
  
whitepaper Halo Enables a Swift, Successful Move of HP Manufacturing Operations From Corvallis, Oregon to Singapore0000-00-00 Hewlett-Packard (HP)
  Like many large multinational companies with dispersed manufacturing facilities, Hewlett-Packard Company (HP) has sought to attain cost savings by consolidating its manufacturing operations. While needing to maintain ongoing output of its products, the transition of an assembly line from one location to another - sometimes half way around the world - is an enormous logistical puzzle that has to be very carefully coordinated with full knowledge transfer occurring between the groups involved. Chartered with transferring a production line from its R&D beginnings in Corvallis, Oregon to a permanent home in Singapore, the HP manufacturing team looked for new ways to make the transition as effort-less as possible and turned to the HP Halo Collaboration Studio.   
whitepaper Komatsu Australia Reduces Risk, Improves Compliance With Reliable Internet and Intranet0000-00-00 Microsoft
  Mining, forestry and construction equipment distributor, Komatsu Australia, was struggling with an underperforming Internet and intranet management system. The application was increasingly unstable and difficult to support, made it hard to change Web site design, stifled staff collaboration and did not support online marketing campaigns. Microsoft partner Unique World worked with Komatsu to build a promotional Web site for a new Komatsu product on Microsoft Office SharePoint Server 2007. Independent analyst BearingPoint found that, by migrating its entire online environment to the Microsoft product, Komatsu could reduce its risk profile, improve compliance. This would enable the company to improve customer service, increase market penetration and ensure the availability of online collaboration tools.

Tags: Collaborative Web, Collaboration Tools
  
whitepaper Building Inspection Company Increases Revenue While Improving Efficiency2006-11-29 01:00:19 Microsoft
  West Coast Property Consultants (WCPC) is a third-party quality control inspection company used by 8 of the top 10 residential builders in California. Started 15 years ago, the company is based in San Diego and employs 83 people. WCPC inspectors generate Site Inspection Reports (SIRs) after each visit to an inspection site. Using Microsoft .NET technology, the company moved the SIRs away from a paper-based process to a Web-based system that helps inspectors spend more time on job sites conducting inspections, rather than wasting time on data entry and other administrative tasks. The company achieved a 51 percent increase in revenues in 2003 and expects another 35 percent increase in 2004.

Tags: Collaborative Web
  
whitepaper Hosting Company Provides Enterprise-Level Collaboration Tools to Midrange Businesses0000-00-00 Microsoft
  WebCentral provides Web hosting and application services to more than 60,000 businesses in the Asia Pacific region. The company's Managed Exchange service gives customers with limited IT resources access to a rich messaging solution based on Microsoft Exchange Server 2003. The company's partnership with Microsoft led to its participation in a trial program that added Microsoft Windows SharePoint Services to its line of hosted applications. WebCentral integrates Managed Exchange and Managed SharePoint with its hosting platform and the Microsoft Office System to give customers an enterprise-grade collaboration suite at a low monthly cost. The solution enables the company's developer partners and resellers to extend their own offerings and reach new markets.

Tags: Collaboration Tools
  
whitepaper Complaints-Management Tool Helps Hypermarket Build Stronger Customer Relationships0000-00-00 Microsoft
  The business strategy of Yvetot E.Leclerc hypermarket focuses on price performance, product quality, and customer relationships. A slow and inefficient customer-complaints management process, however, prevented the store from achieving high levels of customer satisfaction. To improve this, Yvetot E.Leclerc turned to Microsoft for a solution that was simple, quickly operational, and complementary to the information-management system already in place. Microsoft Gold Certified Partner EDS managed the project implementation. The solution, based on Microsoft Windows SharePoint Services collaboration technology, was fully operational in just eight weeks. The management of the complaints process is now greatly improved.

Tags: Application Servers, Collaborative Web,
  
whitepaper Global Shipping Company Upgrades Messaging System, Improves Mobile Access0000-00-00 Microsoft
  DHL, a leading international shipping company with operations in more than 220 countries and territories, wanted to improve the availability, security, and features of its mobile messaging, while replacing expensive older technologies. To respond to customers' needs more quickly, DHL decided to deploy Microsoft Exchange Server 2007 to enrich employees' mobile and collaborative capabilities worldwide. Through mobile devices, users can collaborate more because they have more mediums to collaborate through and better connectivity to the resources at the office. The company will eventually standardize its wireless devices, saving money by eliminating unnecessary hardware and software.

Tags: Email, Mobile - Wireless Communications
  
whitepaper Global Manufacturer Migrates From Novell, Cuts Thousands of Hours in IT Maintenance0000-00-00 Microsoft
  Gates Corporation is a global manufacturer of industrial and automotive belts and hoses that employs more than 13,500 people. Its Novell infrastructure was expensive to maintain and did not provide the reliability, security, or interoperability to support the global communication and collaboration solution that Gates needed for responsive customer service. When Gates migrated from Novell to a Microsoft communication and collaboration solution, it saved more than U.S.$1 million in redundant support, licensing, and IT maintenance costs as well as 7,000 hours during deployment. Not only is Gates's collaboration infrastructure now cost-effective, but employees around the world are also working better together using remote access to e-mail, presence awareness, ad hoc live communications, and online workspaces.

Tags: Remote Access - RA Servers, Mobile - Wireless Communications