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 TitleDate AddedCompany
whitepaper Chordiant Case Study: Direct Line Financial Services0000-00-00 Chordiant Software
  The Direct Line is a motor Insurance Company. With the addition of the internet channel, Direct Line has had to think hard about how customer interactions are handled so that customers continue to receive the simple, convenient and speedy service they have come to expect. These considerations led to a strategic review of the company's IT systems, which resulted in a decision to implement a multi-channel operational business process architecture based on front-end eBusiness applications and an integration framework from Chordiant Software. Chordiant's object-oriented design helps the company reduce the implementation cycle whenever a new product, service, process or channel is introduced.

Tags: WAP, Transaction Processing, Finance		   
whitepaper Schiphol Airport: Service-Oriented Application Infrastructure Enhances Flexibility, Efficiency, and Satisfaction at One of Europe's Most Important Airport Hubs0000-00-00 BEA Systems
  Information is the lifeblood of an airport. At Amsterdam's Schiphol Airport, up to 20,000 airport staff and 38 external companies-ranging from aircraft catering to customs-rely on the airport information system to keep abreast of details associated with every flight. When the time came to replace its 17-year old system, Schiphol Airport standardized on BEA WebLogic Server. The new system processes more than two million transactions every day, and feeds flight information to 2,500 screens located around the airport. It offers greater flexibility, increase efficiency, and enhanced satisfaction-for users and passengers.

Tags: Transaction Processing, Application Servers, Web Services		   
whitepaper Office Depot: A Destination for Office Supplies and E-Business Expertise - Building Multi-Touchpoint Relationships With Customers and Vendors by Integrating Business Processes0000-00-00 IBM
  Founded in 1986, Florida-based Office Depot has grown into one of the world's largest office supplies retailers, with 47,000 employees and customers in the US and 20 other countries. But in a maturing marketplace, Office Depot was facing rising costs and low margins. Opening and managing office supply superstores was an expensive strategy; more to the point, many customers were looking for more efficient ways to buy, particularly large organizations that preferred to buy in bulk. IBM Global Services analyzed aspects of Office Depot's e-business operations and showed how they could substantially improve customer responsiveness using an open-systems approach.

Tags: Transaction Processing, Customer Support Services		   
whitepaper E-Commerce Options for the FrontPage User0000-00-00 Microsoft
  Come online for an insider's view of FrontPage®. Paul Colligan, webmaster of FrontPage World.com and author of Special Edition Using Microsoft® Office FrontPage 2003, will discuss the spectrum of e-commerce features this program offers. Learn about comprehensive ASP systems and various resources, such as PayPal, bCentral, Storefront, FrontPagecart.com and Microsoft Commerce Server, that can help increase your organization's efficiency and revenue.

Tags: Transaction Processing, ASPs, Business Strategies, Business Management		   
whitepaper Mobile Commerce: The Future Starts with M2M Payments0000-00-00 Unisys
  Mobile operators could become “the bankers of the future.” Mobile operators already have large subscriber levels, perform millions of billable transactions a day, and most importantly, are trusted. The foundations of mobile commerce are currently being laid and the market is expected to take-off within the next few years. Many people have an interpretation of what mobile commerce will entail, however few have a shared view. For the sake of clarity, and because it is one of the first steps along the path to a comprehensive mobile commerce offering, this paper will concentrate solely on mobile-to-mobile (M2M) payments.

Tags: Transaction Processing, 		  
whitepaper Relational Modeling with UML2003-06-11 IBM
  Entity Relationship Modeling (ER) defines the methodology often used by database designers to gather requirements and define the architecture of database systems. This white paper defines the core concepts of ER modeling and explains how UML can be used by development teams to develop ER models. The paper also explains the basic concepts behind relational modeling, how it applies to databases, and how it is implemented using UML. In addition, it identifies differences between ER modeling and relational modeling

Tags: Transaction Processing, Knowledge and Data Management, Software Engineering, UML		   
whitepaper The First Steps to Achieving Effective Inventory Control2002-12-01 Microsoft
  Want to stay in total control of your inventory? Find out how in The First Steps to Achieving Effective Inventory Control. This informative guide will show you how to eliminate surprises that can impact your resources.

Tags: Transaction Processing, Asset Management, Supply Chain Management, Distribution Software, Warehouse Inventory Management, Point of Sale Devices, Transaction Management		   
whitepaper How to Create an E-Commerce Web Site0000-00-00 Verisign
  Clearly, building the elements of e-commerce into your business is a big job, but it is too important to ignore if you want your business to grow and thrive.VeriSign can help. As the leading provider of secure Internet and e-commerce services for businesses of all sizes,VeriSign offers a complete set of solutions that help you easily handle every step required for successful e-commerce.This Business Guide outlines crucial steps that can give your e-commerce business a competitive edge.

Tags: Transaction Processing, Transaction Management		   
whitepaper Business-to-Business EIPP: Presentment Models and Payment Options Part One: Presentment Models2001-01-25 NACHA - Council for Electronic Billing and Payment
  The purpose of this document is to provide an objective, educational tool on Internet-based Electronic Invoice Presentment and Payment (EIPP) in business-to-business transactions. It is intended to help businesses understand the different approaches available, or emerging, in the market today. The authors believe that broader understanding will drive adoption of EIPP.

While some larger businesses have used Electronic Data Interchange (EDI) to automate business processes, the costs are prohibitive to many companies. The Internet is emerging as the venue for non-EDI businesses to automate inter-company transactions. Electronic Bill Presentment and Payment (EBPP) – the business-to-consumer (B2C) process by which bills are presented and paid through the Internet – is gradually becoming a standard tool for companies that regularly bill large numbers of individual consumers.

Tags: Transaction Processing, Electronic Data Interchange, Online Banking		   
whitepaper Seven Steps to Digital Signature Implementation2001-01-02 Gradkell Systems
  According to an Aberdeen Group market survey, 98% of the Global 2000 organizations will be using a Public Key Infrastructure (PKI) before 2003 for business-to-business electronic commerce and Internet based financial applications. This explosive growth of public key infrastructure combined with recent “E-Sign” (Electronic Signature in Global and National Commerce Act) legislation and the increased awareness for tighter security for on-line transactions, are fueling the need for a manageable method of implementing digital signature technology in new and existing database applications.

Digital signatures are not a digitized or bit-map representation of a handwritten signature, but an association of a digital or numeric code with a set of electronic data. Implementing digital signatures in relational database applications presents a unique set of challenges.

When we talk about security technologies we typically think of encryption, authentication, authorization, access control, firewalls, intrusion detection, etc. These technologies focus on solving or preventing security problems related to the infrastructure upon which business applications run rather than the applications themselves. Occasionally, digital signatures are introduced but rarely at an application integration level. Instead, we see digital signatures, especially in the public key encryption and its associated infrastructure (PKI) environment, associated with the electronic signing of documents such as email messages, word processing documents, spreadsheets and data files.

Tags: Transaction Processing, Digital Signatures		   


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