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 TitleDate AddedCompany
whitepaper Codeware Enabled Customers to Find Content 36 Percent Faster With Google Site Search2008-05-29 Google
  Codeware Inc., established in 1985, is a specialized niche player focused exclusively on providing comprehensive software for the design and analysis of ASME Section VIII vessels and exchangers. Its online knowledgebase resource was not very useful. Also, users could not find the information they were looking for because the searching algorithm could not produce relevant responses. Codeware deployed Google Site Search which helped the company manage its technical support load. By providing better knowledgebase search results, customers are able to find solutions to their issues immediately.   
whitepaper EMC Insignia Experienced 20 Percent Increase in e-Commerce Sales With Google Site Search2008-05-29 Google
  EMC produces a line of software and hardware products that enable small and medium businesses to store, manage, protect, and share important business information. There was previously no search functionality on the site; customers had to navigate the site manually, page by page, to hone in on the right information. It needed search on site but definitely didn't have the bandwidth to write own search engine. EMC deployed Google Site Search which was simple and quick to setup, and there is almost no ongoing maintenance. Also, users can search PDF files, Excel documents, and web pages to find exactly what they need. Google Site Search helps customers access data quickly, get answers to common support questions, and find key product features.

Tags: Business Functions
  
whitepaper Con Edison Made Site Information Easy to Find With Google Site Search2008-05-29 Google
  For more than 180 years, Consolidated Edison, Inc. has served one of the world's most dynamic and demanding marketplaces - metropolitan New York. Con Edison places a high priority on open communications. It is closely involved in helping to ensure that information is readily available to interested stakeholders. It needed to implement a search engine that would find all types of documents including HTML and PDF files. It also wanted to create an engine that was user friendly. Consolidated Edison deployed Google Site Search engine by which search results come back were detailed, and accompanied by an insightful summary. It noticed a measurable spike in search queries, and users report that it is much easier to find the information they are looking for.   
whitepaper Clicktime.com Boosted Average Time Spent on Site Five Percent With Google Site Search2008-05-28 Google
  Clicktime.com began in 1997 as a division of Mann Consulting, a San Francisco-based IT consulting firm. It's a Software-as-a-Service (SaaS) company and site does most of the talking in pre-sales situations. Company had no search tool in place on its site. The goal was to connect customers with the content they need with as few clicks as possible. Clicktime deployed Google Site Search that helped customers zero in on specific aspects of ClickTime's products, customer segments, or whitepapers. Customers stay on the site longer, so they're more likely to find the information they need and explore the purchase of product.

Tags: Software Development Tools
  
whitepaper ToolHawker Increased Average Customer Page Views Per Visit by 25 Percent With Google Site Search2008-05-27 Google
  ToolHawker provides tools, equipment and supplies - hand tools, power tools, safety equipment, and more - for the professional technician. With more than 6,000 products in the company's catalog, searching became a problem. Performing queries on the database to find any relevant products was slow and not always accurate. ToolHawker deployed Google Site Search which has really helped with the speed of the site and with customer retention.   
whitepaper Waterfilters.net Increased Their Conversion Rate by 11% With Google Site Search2008-05-27 Google
  Waterfilters.net is a leading distributor for the major water treatment brands. As Waterfilters.net began adding more and more water filter product pages to its site, the company's previous search engine began running into problems. Customers began complaining that they couldn't find the correct water filter. Even employees had trouble finding the right product pages for customers that were on the phone. Waterfilters.net deployed Google Site Search that provide highly relevant results, and very easy to implement.   
whitepaper Approximate Matching for Peer-to-Peer Overlays With Cubit2008-05-21 Microsoft
  Keyword search is a critical component in most content retrieval systems. Despite the emergence of completely decentralized and efficient peer-to-peer techniques for content distribution, there have not been similarly efficient, accurate, and decentralized mechanisms for content discovery based on approximate search keys. This paper presents a scalable and efficient peer-to-peer system called Cubit with a new search primitive that can efficiently find the k data items with keys most similar to a given search key.

Tags: Network Management
  
whitepaper Momentum Webcast: The Enterprise Search Platform in SharePoint Server 2007 (Level 100)2008-05-15 Microsoft Tips
  Microsoft has a great appreciation for the business challenges associated with finding, using, and sharing information across the enterprise. To that end, this webcast on the enterprise search solutions in Microsoft SharePoint Server 2007 explains how the Microsoft search platform can help reduce the time people spend looking for information by providing business-ready search capabilities. The attendee will discover how SharePoint Server 2007 empowers users to quickly, securely, and seamlessly find, use, and share the most relevant business information, people, and expertise via familiar, easy-to-use, and integrated interfaces.

Tags: Internet and Web, Office Suites
  
whitepaper Search Engine Link Spam: Risks, Threats, Solution2008-05-09
  Ingenious spammers never stop creating new tricks to get their spam and its dangerous URL links past traditional defenses. In this white paper, you'll learn about a number of these tactics, from exploiting free website hosting services to "domain tasting," and more. Hence you'll understand how so-called "redirector" or "search engine" spam, which first arrived on the scene in late 2007, has emerged as a significant threat to businesses. Finally, you'll learn how MessageLabs delivers a proven, cost-effective solution to search engine link spam, and how MessageLabs unique service is positioned to keep pace with the latest spammer tricks.

Tags: Security Administration, Authentication - Encryption, Intrusion - Tampering, Security Administration
  
whitepaper eHealthinsurance Improved Site Usability and Reduced Abandonment Rates With Google Site Search2008-05-08 Google
  Licensed to market and sell health insurance in all 50 states and the District of Columbia, eHealthinsurance has developed partnerships with more than 175 health insurance companies and offers more than 10,000 health insurance products online. The site didn't have an integrated search capability, and the eHealthinsurance team saw that people were leaving the site when they couldn't find the information they needed. eHealthinsurance deployed Google Site Search that enabled Google search box on the site and let visitors access the search results, improving the usability of the site. Also, once the search engine was added to the site, there was nothing more required to manage it.