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 TitleDate AddedCompany
whitepaper IBM portals deliver improvements for retailers2008-06-04 IBM
  Retailers are finding it difficult to stand out in today's global marketplace. IBM WebSphere Portal software can help them deliver flexible, integrated environments that support personalized user experiences. Read this executive brief to find out exactly how IBM is helping retailers differentiate themselves from their competitors.

Tags: Business Management, Distribution Software, Application Development		   
whitepaper Put New Capabilities of Business Activity Monitoring (BAM) to Work, Part 8: Enabling WebSphere Business Monitor V6.1 to Receive Events Via WebSphere MQ2008-04-29 IBM
  In the mortgage lending business scenario used throughout this series of papers, the implementation of the business process application has not yet been defined. WebSphere Business Monitor can monitor business process applications running in virtually any environment, as long as CBEs can be generated from their activity and transmitted to the monitor model. If the business process applications are running in IBM WebSphere Application Server, IBM WebSphere Process Server, or IBM WebSphere Enterprise Service Bus, they can use a Common Event Infrastructure (CEI) event emitter factory to get the CBEs emitted to the monitor model. WebSphere Process Server applications are able to automatically emit CBEs if configured to do so in the IBM WebSphere Integration Developer tooling.

Tags: Communications Software		   
whitepaper Dell Improves Customer Productivity With Easier Deployment of Unified Communications2007-11-01 Microsoft
  Dell, a leading global provider of computer-related products and services, saw an opportunity to improve its customers' communications infrastructure. Disparate systems and devices reduced productivity, and businesses needed help implementing a unified communications solution. To assist its customers, Dell decided to deliver a comprehensive deployment package with Microsoft Office Communications Server 2007 installed on industry-standard hardware. Simplified deployment and enhanced security encourage adoption of the new technology, and businesses can make better decisions faster as a result. Remote employees can collaborate better and work more efficiently with improved communications tools. In addition, Dell customers can improve business flexibility and reduce overhead because employees can more easily work from many locations.

Tags: Voice - Data Integration, Communications Software		   
whitepaper Introducing Windows Communication Foundation2007-09-01 Microsoft
  The move to service-oriented communication has changed software development. Viewing services as a distinct software abstraction is fundamental to Service-Oriented Architecture (SOA), an approach that many organizations are putting in place today. Whether implemented using SOAP or in some other way, applications that interact through services are becoming the norm. Software development environments must keep pace with these changes. The benefits services bring should be reflected in the tools and technologies that developers use. Windows Communication Foundation (WCF), Microsoft's technology for service-oriented applications, is designed to address these requirements. First released as part of the .NET Framework 3.0 in 2006, an updated version of this technology is included in the .NET Framework 3.5.   
whitepaper Choosing a Microsoft Web Conferencing Solution2007-08-01 Microsoft
  In today's global economy, companies need to communicate in real time with a multinational customer base. They also need to enable their employees to collaborate with virtual teams that span the world. In addition, the changing nature of the workforce means that it is increasingly common for employees to telecommute from home or work from remote locations. These factors raise the importance of Web conferencing solutions that can increase productivity and reduce the costs of inefficient communications and expensive corporate travel. This paper reviews common business requirements for Web conferencing and describes how Microsoft is helping businesses meet these requirements with two enterprise-class Web conferencing solutions.

Tags: Collaboration Tools		   
whitepaper Myths versus Facts about High Definition Video Communications0000-00-00 LifeSize Communications
  Never has there been a more exciting time to leverage the power of videoconferencing than now. With the wider availability and lower costs of high definition displays and IP networks, high definition video communications has arrived and can benefit everyone.

As you consider high definition video communications for your particular needs, be sure you fully understand what you should know before you buy. This myths-versus-facts comparison can serve as a valuable guide in your decision-making process.

Tags: Bandwidth Issues, Broadband, Industry Standard Protocols, Communications Software		   
whitepaper Video Communications a Requirement? Now More than Ever.0000-00-00 LifeSize Communications
  The way we live and communicate today is not sustainable. We simply can't take one more flight, fit in one more meeting or miss one more personal event. People are looking for alternatives to ensure better productivity, work-life balance and reduce their impact on the environment.

Find out how video communications can help you meet face-to-face as effectively and reliably as being there in person. And learn the business and technical drivers behind the new generation of videoconferencing.

Tags: Broadband, Communications Software, Telecom Hardware, IP Technologies		   
whitepaper Why Your Organization Needs to Focus on Outbound Content - An Osterman Research White Paper2007-05-15 DataMotion, Inc.
  For the most part, organizations in North America have almost universally deployed systems that protect against inbound threats, such as viruses, worms and spam. Far fewer organizations have deployed systems that monitor outbound content. However, the increase of messaging, coupled with the increase in the sharing of sensitive information online, makes the monitoring and management of outbound content increasingly important. This Osterman Research white paper focuses on the need to monitor and manage outbound content, discusses key drivers that are making it necessary and outlines the steps that an organization should take to mitigate the risks it faces from employee use of communication tools.

Tags: Business Strategies, Database Management, Learning Management Systems		   
whitepaper Communications Solutions in Support of Pandemic Planning2007-05-01 Avaya
  The risk presented by a pandemic is confounding. All indicators suggest it would have a catastrophic impact on the social and business fabric, but there are preparations that can be made today to help limit the impacts of a major outbreak. The H5N1 virus (A bird-adapted strain of H5N1 has been commonly referred to as the Bird Flu), today's most likely pathogen, has been passed sporadically from animals to humans, and while continuing to evolve, has not mutated into a form highly contagious between humans. As a consequence, when a pandemic will occur is unknown - based on current knowledge, this year is as likely as any year in the future. Epidemiologically, however, one is overdue.

Tags: Mobile - Wireless Communications		   
whitepaper IP-Enabled Contact Centers: Lowering Costs, Raising the Customer Experience2006-12-01 Avaya
  This paper explores how Internet Protocol (IP) can be leveraged to lower the cost of enhancing customer service via your contact center. IP is a critical enabler for multisite contact centers, providing the underlying technology that lets you cost-effectively extend your contact center to locations anywhere around the world -- from regional satellite and branch offices to offshore outsourcers, hosted solutions, and at-home agents -- and enables you to deliver consistent, high-quality customer service.

Tags: Communications Software, Customer Support Services, IP Technologies, Call Center - Contact		   


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