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Title Date Added Company

Why One Distance Learning Company Has Fully Embraced its Web Conferencing Platform 2006-09-14 14:08:47 Adobe Systems

Download this case study to find out why distance learning pioneer ULiveandLearn selected Macromedia® Breeze™ Live for its Web conferencing platform. The paper details how the virtual education company used Breeze to produce an extremely complex, eight-hour Web seminar for WHYY-TV in Philadelphia and the Hospice Foundation of America. Find out how Breeze seamlessly integrated these disparate content sources:

A live satellite feed from Washington, D.C.

Live presenters and a studio audience in Philadelphia, PA

Multiple audio and video feeds

Microsoft PowerPoint slides

Several hours' worth of pre-produced content

Download the case study, compliments of Adobe, to learn how Breeze's powerful features enabled ULiveandLearn to deliver the ambitious, all-day Webinar flawlessly, with participants experiencing no latencies, interruptions, or other glitches.

Ignite for Oracle Helps E-commerce Platform Provider Meet its Stringent SLAs 2006-08-23 14:31:08 Confio Software

GSI Commerce is a leading provider of e-commerce solutions that enable retailers, branded manufacturers, entertainment companies and professional sports organizations to operate e-commerce businesses. On an outsourced basis, GSI Commerce provides a comprehensive, integrated and centralized e-commerce platform which includes technology, logistics, customer care and marketing services. Before Thanksgiving 2005, GSI Commerce noticed that a nightly process it used to update its merchandise databases was not performing as needed. To get to the answer, GSI Commerce turned to Ignite™ for Oracle. Within 24 hours, the DBA team had installed, monitored, identified, and fixed the issue. Ignite identified the specific SQLs and the I/O bottlenecks causing the delays.

Enabling New Clickstream Analytics with Netezza's Easy-to-Use, High-Performance Data Warehouse Appliance 2006-08-29 09:47:03 Netezza

Don't just let your data sit there....make it actionable!

Amazon.com replaced its existing clickstream database with a Netezza data warehouse appliance that now houses 25TB of data. The NPS system delivers improved quality of analysis, increased responsiveness, new analytic possibilities, enhanced administrative efficiency and, according to Amazon.com, "helps improve the quality of our analysis - a huge win for our business and our customers!" Read the Amazon.com Case Study for more!

bluecycle.com Boosts Speed 10 Times for Its Internet Auction 2005-08-04 03:00:01

The U.K.'s largest online auto salvage Web site, bluecycle turns a profit by auctioning all of Norwich Union's write-off vehicles each year. bluecycle has succeeded largely because buying online saves dealers the time, expense and the hassle of going to onsite auctions. bluecycle holds a lead in this new online market, but it knows competition will continue to increase. That's why it beefed up its site with Oracle9i Database with Real Application Clusters in December 2002 to virtually assure non-stop availability for the auctions. Oracle's advanced clustering technology also saves money by letting bluecycle add capacity easily and cheaply as its Web businesses grow.

Case Study: AgfaMonotype Corporation 2005-10-06 03:00:01

AgfaMonotype Corporation is a worldwide marketer of thousands of high quality fonts. The company needed to rebuild their site from the ground up to accommodate the growth of the business and maintain the quality of service customers expected from them. After researching their options, the AgfaMonotype team decided to rebuild their website using the Microsoft.NET platform. They met with several technology companies before choosing Dell Professional Services (DPS) to develop and implement the new website architecture.

mySAP CRM Helps Boost Customer Service and Cut Costs 2005-11-29 01:00:03

Fiorano Modenese, Italy-based Florim, with 2002 revenues of ?293.4 million and 1,700 employees, manufactures wall, floor, and swimming-pool tiles, and porcelain stoneware for commercial and residential use. To remain successful in a globally competitive and financially challenging environment, Florim Ceramiche S.p.A. must offer superior products at attractive prices. Florim deployed the Internet sales capabilities of mySAP Customer Relationship Management (mySAP CRM) to strengthen ties with customers and sales partners. The solution also helps Florim reduce errors in order processing, eliminate redundant operations, and respond faster to customers and partners.

SAP Solution Helps Philips CE Put the Customer at the Heart of Its Business 2005-11-29 01:00:03

Faced with increasingly stiff competition, Philips Consumer Electronics decided to better understand its customers and use that knowledge to grow sales - while at the same time cutting costs and increasing efficiency. To accomplish its goals, the company turned to the mySAP Customer Relationship Management (mySAP CRM) solution. The mySAP CRM Internet sales capabilities allow Philips CE customers to place orders using self-service functionality via a portal interface. Customers can track each stage of the order process online, from order confirmation to final delivery.

Osram Customers See the World in a New light With mySAP Customer Relationship management 2005-11-29 01:00:03

Headquartered in Munich, Germany, OSRAM produces lamps and lighting systems that light up more than 140 countries around the world. OSRAM aimed to provide their customers with convenient access to their systems around the clock. E-selling with mySAP Customer Relationship Management (mySAP CRM) provided the IT basis for this access. mySAP CRM enabled them to provide country-specific catalogs, product ranges, and prices in various languages and currencies.

Southwestern/Great American Uses mySAP Customer Relationship Management to Improve Marketing Communications and Cut Costs 2005-11-29 01:00:03

Southwestern/Great American, Inc. (SW/GA) has been in business since 1855, making it the oldest direct-selling company in America. Cookbook publisher FRP (Favorite Recipes Press), an SW/GA subsidiary, needed to focus and streamline its marketing efforts to reach its goals. FRP was looking to focus on customers whose information resides in their back-end ERP system, which is SAP R/3. SW/GA checked out a few niche solutions that would give it individual pieces of CRM. But after evaluating the comprehensive mySAP Customer Relationship Management (mySAP CRM) solution, the company chose SAP. mySAP CRM connects front- and back-office functions into a single, customer-centric operation.

Technical Support and IBM Express Offerings Help IBM Business Partner Harvest Healthy Crop of Success 2005-12-01 01:00:02 IBM

Carrot Ink is an online merchant of inkjet and laser toner cartridges. While the company's Web site, CarrotInk.com, enabled customers to submit orders, more advanced features were needed to grow the business. Features like user registration, reorder capabilities, marketing, merchandising, order status information and credit card validation would help Carrot Ink better understand its customers, encouraging repeat business and increasing purchasing power. With skills acquired from an IBM technical residency and technical support from across IBM, Daniel IT helped Carrot Ink migrate to IBM WebSphere Commerce Professional Edition V5.6 software.

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Title	Date Added	Company
Why One Distance Learning Company Has Fully Embraced its Web Conferencing Platform	2006-09-14 14:08:47	Adobe Systems
Download this case study to find out why distance learning pioneer ULiveandLearn selected Macromedia® Breeze™ Live for its Web conferencing platform. The paper details how the virtual education company used Breeze to produce an extremely complex, eight-hour Web seminar for WHYY-TV in Philadelphia and the Hospice Foundation of America. Find out how Breeze seamlessly integrated these disparate content sources: A live satellite feed from Washington, D.C. Live presenters and a studio audience in Philadelphia, PA Multiple audio and video feeds Microsoft PowerPoint slides Several hours' worth of pre-produced content Download the case study, compliments of Adobe, to learn how Breeze's powerful features enabled ULiveandLearn to deliver the ambitious, all-day Webinar flawlessly, with participants experiencing no latencies, interruptions, or other glitches.
Ignite for Oracle Helps E-commerce Platform Provider Meet its Stringent SLAs	2006-08-23 14:31:08	Confio Software
GSI Commerce is a leading provider of e-commerce solutions that enable retailers, branded manufacturers, entertainment companies and professional sports organizations to operate e-commerce businesses. On an outsourced basis, GSI Commerce provides a comprehensive, integrated and centralized e-commerce platform which includes technology, logistics, customer care and marketing services. Before Thanksgiving 2005, GSI Commerce noticed that a nightly process it used to update its merchandise databases was not performing as needed. To get to the answer, GSI Commerce turned to Ignite™ for Oracle. Within 24 hours, the DBA team had installed, monitored, identified, and fixed the issue. Ignite identified the specific SQLs and the I/O bottlenecks causing the delays.
Enabling New Clickstream Analytics with Netezza's Easy-to-Use, High-Performance Data Warehouse Appliance	2006-08-29 09:47:03	Netezza
Don't just let your data sit there....make it actionable! Amazon.com replaced its existing clickstream database with a Netezza data warehouse appliance that now houses 25TB of data. The NPS system delivers improved quality of analysis, increased responsiveness, new analytic possibilities, enhanced administrative efficiency and, according to Amazon.com, "helps improve the quality of our analysis - a huge win for our business and our customers!" Read the Amazon.com Case Study for more!
bluecycle.com Boosts Speed 10 Times for Its Internet Auction	2005-08-04 03:00:01
The U.K.'s largest online auto salvage Web site, bluecycle turns a profit by auctioning all of Norwich Union's write-off vehicles each year. bluecycle has succeeded largely because buying online saves dealers the time, expense and the hassle of going to onsite auctions. bluecycle holds a lead in this new online market, but it knows competition will continue to increase. That's why it beefed up its site with Oracle9i Database with Real Application Clusters in December 2002 to virtually assure non-stop availability for the auctions. Oracle's advanced clustering technology also saves money by letting bluecycle add capacity easily and cheaply as its Web businesses grow.
Case Study: AgfaMonotype Corporation	2005-10-06 03:00:01
AgfaMonotype Corporation is a worldwide marketer of thousands of high quality fonts. The company needed to rebuild their site from the ground up to accommodate the growth of the business and maintain the quality of service customers expected from them. After researching their options, the AgfaMonotype team decided to rebuild their website using the Microsoft.NET platform. They met with several technology companies before choosing Dell Professional Services (DPS) to develop and implement the new website architecture.
mySAP CRM Helps Boost Customer Service and Cut Costs	2005-11-29 01:00:03
Fiorano Modenese, Italy-based Florim, with 2002 revenues of ?293.4 million and 1,700 employees, manufactures wall, floor, and swimming-pool tiles, and porcelain stoneware for commercial and residential use. To remain successful in a globally competitive and financially challenging environment, Florim Ceramiche S.p.A. must offer superior products at attractive prices. Florim deployed the Internet sales capabilities of mySAP Customer Relationship Management (mySAP CRM) to strengthen ties with customers and sales partners. The solution also helps Florim reduce errors in order processing, eliminate redundant operations, and respond faster to customers and partners.
SAP Solution Helps Philips CE Put the Customer at the Heart of Its Business	2005-11-29 01:00:03
Faced with increasingly stiff competition, Philips Consumer Electronics decided to better understand its customers and use that knowledge to grow sales - while at the same time cutting costs and increasing efficiency. To accomplish its goals, the company turned to the mySAP Customer Relationship Management (mySAP CRM) solution. The mySAP CRM Internet sales capabilities allow Philips CE customers to place orders using self-service functionality via a portal interface. Customers can track each stage of the order process online, from order confirmation to final delivery.
Osram Customers See the World in a New light With mySAP Customer Relationship management	2005-11-29 01:00:03
Headquartered in Munich, Germany, OSRAM produces lamps and lighting systems that light up more than 140 countries around the world. OSRAM aimed to provide their customers with convenient access to their systems around the clock. E-selling with mySAP Customer Relationship Management (mySAP CRM) provided the IT basis for this access. mySAP CRM enabled them to provide country-specific catalogs, product ranges, and prices in various languages and currencies.
Southwestern/Great American Uses mySAP Customer Relationship Management to Improve Marketing Communications and Cut Costs	2005-11-29 01:00:03
Southwestern/Great American, Inc. (SW/GA) has been in business since 1855, making it the oldest direct-selling company in America. Cookbook publisher FRP (Favorite Recipes Press), an SW/GA subsidiary, needed to focus and streamline its marketing efforts to reach its goals. FRP was looking to focus on customers whose information resides in their back-end ERP system, which is SAP R/3. SW/GA checked out a few niche solutions that would give it individual pieces of CRM. But after evaluating the comprehensive mySAP Customer Relationship Management (mySAP CRM) solution, the company chose SAP. mySAP CRM connects front- and back-office functions into a single, customer-centric operation.
Technical Support and IBM Express Offerings Help IBM Business Partner Harvest Healthy Crop of Success	2005-12-01 01:00:02	IBM
Carrot Ink is an online merchant of inkjet and laser toner cartridges. While the company's Web site, CarrotInk.com, enabled customers to submit orders, more advanced features were needed to grow the business. Features like user registration, reorder capabilities, marketing, merchandising, order status information and credit card validation would help Carrot Ink better understand its customers, encouraging repeat business and increasing purchasing power. With skills acquired from an IBM technical residency and technical support from across IBM, Daniel IT helped Carrot Ink migrate to IBM WebSphere Commerce Professional Edition V5.6 software.