Member Login

E-mail:    Password:  




 TitleDate AddedCompany
whitepaper SAP Solution Helps Philips CE Put the Customer at the Heart of Its Business0000-00-00 SAP
  Faced with increasingly stiff competition, Philips Consumer Electronics decided to better understand its customers and use that knowledge to grow sales - while at the same time cutting costs and increasing efficiency. To accomplish its goals, the company turned to the mySAP Customer Relationship Management (mySAP CRM) solution. The mySAP CRM Internet sales capabilities allow Philips CE customers to place orders using self-service functionality via a portal interface. Customers can track each stage of the order process online, from order confirmation to final delivery.

Tags: Customer Support Services, Site Marketing		   
whitepaper Technical Support and IBM Express Offerings Help IBM Business Partner Harvest Healthy Crop of Success0000-00-00 IBM
  Carrot Ink is an online merchant of inkjet and laser toner cartridges. While the company's Web site, CarrotInk.com, enabled customers to submit orders, more advanced features were needed to grow the business. Features like user registration, reorder capabilities, marketing, merchandising, order status information and credit card validation would help Carrot Ink better understand its customers, encouraging repeat business and increasing purchasing power. With skills acquired from an IBM technical residency and technical support from across IBM, Daniel IT helped Carrot Ink migrate to IBM WebSphere Commerce Professional Edition V5.6 software.

Tags: Web Services, 		  
whitepaper Digital River Improves Sales and Reduces Costs With Linktivity's WebDemo Online Conferencing and Collaboration Software0000-00-00 Inter-Tel
  Digital River, a leading global e-commerce outsource provider, supplies small to mid-sized business and large enterprises with complete e-commerce systems and services. Because of the large number of extensive product demonstrations that Digital River regularly performs for prospective and existing clients, it's important that the company uses a cost-effective and efficient process. To accomplish this, Digital River decided to explore new ways to demonstrate its products that would help maximize sales opportunities while minimizing travel expenses. After reviewing the features of Linktivity's Web-conferencing software, Digital River decided to purchase WebDemo. For a one-time fee, WebDemo was installed easily on Digital River's server, enabling the company to begin conducting product demonstrations in real-time over the Internet.

Tags: Collaborative Web, Cost Control - Risk Mgmt.		   
whitepaper Centrade Selects mySAP Marketplace and mySAP Customer Relationship Management as Key Platform for Czech Republic's First Online Trading Communities0000-00-00 SAP
  CenTrade is the Czech Republic's largest independent business-to-business (B2B) electronic marketplace. The company implemented mySAP Marketplace, which helps it provide a robust B2B environment, enabling companies to conduct online trading as buyers and sellers. Due to its exceptional growth, CenTrade also realized that providing high-quality customer service was a top priority. To ensure that it could meet this requirement, CenTrade also selected mySAP Customer Relationship Management. Now, not only is its customer service more responsive, but more business opportunities are being secured with improved contact management.

Tags: Business Management, Site Marketing		   
whitepaper Sony of Canada Taps mySAP CRM to Launch Holiday Marketing Campaigns0000-00-00 SAP
  The holidays are the biggest selling season of the year. During this time - during any important selling season, for any type of business - it's crucial that consumer-products companies keep their customers continuously informed of promotions, product introductions, and marketing messages to stimulate sales. Sony of Canada wanted to target select customers and launch a series of holiday marketing campaigns via e-mails and physical mailings. The company installed the mySAP Customer Relationship Management (mySAP CRM) campaign-management capabilities in three months, just in time for its marketing push.

Tags: Site Marketing		   
whitepaper Kavo Uses mySAP CRM and Its e-Selling Capabilities to Develop an Online Shop - And to Provide Excellent Customer Service0000-00-00 SAP
  The KaVo group has epitomized state-of-the-art technology in dental instruments and systems for almost a century. KaVo aims to continually reinforce its position as a market leader and to consolidate its role as product innovator. To reach this goal they need first-class products as well as a determined customer orientation with modern service offerings and fast processing functions. KaVo employees were taking orders by telephone or fax, which involved manual recording of information and therefore lengthier processing times. To expedite this process, KaVo decided to implement an additional electronic sales channel - using mySAP Customer Relationship Management (mySAP CRM) and its e-selling capabilities.

Tags: Customer Support Services, Site Marketing		   
whitepaper Oracle Case Study: Pulte Homes0000-00-00 Oracle
  Pulte Homes operates in an industry in which customers seldom make purchasing decisions based on brand recognition. Seeking to differentiate itself from other home-builders, Pulte Homes needed ways to present itself as an innovative, progressive company. Pulte Homes has implemented PeopleSoft Enterprise Online Marketing from Oracle to execute campaigns that cost-effectively communicate its unique selling points to potential homebuyers.

Tags: CRM Software, ERP, 		  
whitepaper SAP Internet Sales (R/3 Edition) Opens the Doors to the Online Marketplace0000-00-00 SAP
  Kuraray Specialities Europe (KSE) - a subsidiary of the Japanese chemical enterprise Kuraray Co. Ltd. in Osaka, Japan - is a leading supplier of specialty chemical products used in the production of various consumer goods. When building a Web shop to sell its chemical products, Kuraray Specialities Europe (KSE) looked to SAP Internet Sales (R/3 Edition). As KSE's first choice, the solution met the needs for fast implementation, streamlined sales processes, and direct integration with SAP R/3.

Tags: Business Management, 		  

Jump to 1 [2]



Recognizing technology companies that matter

ZDNet Asia Top Tech Index

Find out who you should be spending your IT budget with