Member Login

E-mail:    Password:  




 TitleDate AddedCompany
whitepaper SAP Internet Sales (R/3 Edition) Opens the Doors to the Online Marketplace2005-11-29 01:00:03 SAP
  Kuraray Specialities Europe (KSE) - a subsidiary of the Japanese chemical enterprise Kuraray Co. Ltd. in Osaka, Japan - is a leading supplier of specialty chemical products used in the production of various consumer goods. When building a Web shop to sell its chemical products, Kuraray Specialities Europe (KSE) looked to SAP Internet Sales (R/3 Edition). As KSE's first choice, the solution met the needs for fast implementation, streamlined sales processes, and direct integration with SAP R/3.   
whitepaper Technical Support and IBM Express Offerings Help IBM Business Partner Harvest Healthy Crop of Success2005-12-01 01:00:02 IBM
  Carrot Ink is an online merchant of inkjet and laser toner cartridges. While the company's Web site, CarrotInk.com, enabled customers to submit orders, more advanced features were needed to grow the business. Features like user registration, reorder capabilities, marketing, merchandising, order status information and credit card validation would help Carrot Ink better understand its customers, encouraging repeat business and increasing purchasing power. With skills acquired from an IBM technical residency and technical support from across IBM, Daniel IT helped Carrot Ink migrate to IBM WebSphere Commerce Professional Edition V5.6 software.   
whitepaper Osram Customers See the World in a New light With mySAP Customer Relationship management2005-11-29 01:00:03
  Headquartered in Munich, Germany, OSRAM produces lamps and lighting systems that light up more than 140 countries around the world. OSRAM aimed to provide their customers with convenient access to their systems around the clock. E-selling with mySAP Customer Relationship Management (mySAP CRM) provided the IT basis for this access. mySAP CRM enabled them to provide country-specific catalogs, product ranges, and prices in various languages and currencies.   
whitepaper SAP Solution Helps Philips CE Put the Customer at the Heart of Its Business2005-11-29 01:00:03
  Faced with increasingly stiff competition, Philips Consumer Electronics decided to better understand its customers and use that knowledge to grow sales - while at the same time cutting costs and increasing efficiency. To accomplish its goals, the company turned to the mySAP Customer Relationship Management (mySAP CRM) solution. The mySAP CRM Internet sales capabilities allow Philips CE customers to place orders using self-service functionality via a portal interface. Customers can track each stage of the order process online, from order confirmation to final delivery.   
whitepaper Southwestern/Great American Uses mySAP Customer Relationship Management to Improve Marketing Communications and Cut Costs2005-11-29 01:00:03
  Southwestern/Great American, Inc. (SW/GA) has been in business since 1855, making it the oldest direct-selling company in America. Cookbook publisher FRP (Favorite Recipes Press), an SW/GA subsidiary, needed to focus and streamline its marketing efforts to reach its goals. FRP was looking to focus on customers whose information resides in their back-end ERP system, which is SAP R/3. SW/GA checked out a few niche solutions that would give it individual pieces of CRM. But after evaluating the comprehensive mySAP Customer Relationship Management (mySAP CRM) solution, the company chose SAP. mySAP CRM connects front- and back-office functions into a single, customer-centric operation.   
whitepaper mySAP CRM Helps Boost Customer Service and Cut Costs2005-11-29 01:00:03
  Fiorano Modenese, Italy-based Florim, with 2002 revenues of ?293.4 million and 1,700 employees, manufactures wall, floor, and swimming-pool tiles, and porcelain stoneware for commercial and residential use. To remain successful in a globally competitive and financially challenging environment, Florim Ceramiche S.p.A. must offer superior products at attractive prices. Florim deployed the Internet sales capabilities of mySAP Customer Relationship Management (mySAP CRM) to strengthen ties with customers and sales partners. The solution also helps Florim reduce errors in order processing, eliminate redundant operations, and respond faster to customers and partners.   
whitepaper Centrade Selects mySAP Marketplace and mySAP Customer Relationship Management as Key Platform for Czech Republic's First Online Trading Communities2006-01-05 01:01:44
  CenTrade is the Czech Republic's largest independent business-to-business (B2B) electronic marketplace. The company implemented mySAP Marketplace, which helps it provide a robust B2B environment, enabling companies to conduct online trading as buyers and sellers. Due to its exceptional growth, CenTrade also realized that providing high-quality customer service was a top priority. To ensure that it could meet this requirement, CenTrade also selected mySAP Customer Relationship Management. Now, not only is its customer service more responsive, but more business opportunities are being secured with improved contact management.   
whitepaper Sony of Canada Taps mySAP CRM to Launch Holiday Marketing Campaigns2006-01-05 01:01:44
  The holidays are the biggest selling season of the year. During this time - during any important selling season, for any type of business - it's crucial that consumer-products companies keep their customers continuously informed of promotions, product introductions, and marketing messages to stimulate sales. Sony of Canada wanted to target select customers and launch a series of holiday marketing campaigns via e-mails and physical mailings. The company installed the mySAP Customer Relationship Management (mySAP CRM) campaign-management capabilities in three months, just in time for its marketing push.   
whitepaper Kavo Uses mySAP CRM and Its e-Selling Capabilities to Develop an Online Shop - And to Provide Excellent Customer Service2006-01-05 01:01:44
  The KaVo group has epitomized state-of-the-art technology in dental instruments and systems for almost a century. KaVo aims to continually reinforce its position as a market leader and to consolidate its role as product innovator. To reach this goal they need first-class products as well as a determined customer orientation with modern service offerings and fast processing functions. KaVo employees were taking orders by telephone or fax, which involved manual recording of information and therefore lengthier processing times. To expedite this process, KaVo decided to implement an additional electronic sales channel - using mySAP Customer Relationship Management (mySAP CRM) and its e-selling capabilities.   
whitepaper Oracle Case Study: Pulte Homes2006-03-03 01:01:28 Oracle
  Pulte Homes operates in an industry in which customers seldom make purchasing decisions based on brand recognition. Seeking to differentiate itself from other home-builders, Pulte Homes needed ways to present itself as an innovative, progressive company. Pulte Homes has implemented PeopleSoft Enterprise Online Marketing from Oracle to execute campaigns that cost-effectively communicate its unique selling points to potential homebuyers.