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 TitleDate AddedCompany
whitepaper Managing Routing Disruptions in Internet Service Provider Networks2005-12-15 Princeton University
  Customers of Internet Service Providers (ISPs) are increasingly interested in running applications such as voice over IP, video games, and commercial transactions. This new range of applications cannot tolerate poor network performance (high delays or low available bandwidth) or network instability (periods of loss or variation in delay or available bandwidth). Unfortunately, routine events such as equipment failures or planned maintenance cause routing changes, which may lead to transient service disruptions or persistent performance problems. Operators of ISP networks are faced with the challenge of minimizing routing disruptions using current routing technology, which offers little control. This paper discusses routing disruptions from an ISP perspective.

Tags: Internet and Web, Network Management		   
whitepaper Anonymous Data Broadcasting by Misuse of Satellite ISPs2005-12-01 University of Bochum
  Satellite ISPs connect users to the Internet by means of satellite communication. This paper discusses how to misuse satellite ISPs to allow any subscribed user to broadcast arbitrary content to a group of anonymous receivers. Exploiting the fact that the satellite downstream signal, containing the data requested by a user, is not only sent to this specific user only, but can be received in the whole footprint of the satellite the paper shows how to broadcast certain data for an unlimited number of potential receivers. The paper concludes with open issues and future strands of work, such as sender anonymity.

Tags: Internet and Web		   
whitepaper Strategies of Small and Mid-Sized Internet Service Providers (ISPs)2005-12-01 Statistics Canada
  With the Internet continuing to grow in popularity, how are companies competing to satisfy this growing demand? In 2002, Internet use continued to rise for Canadians, but at a slower rate. As a result, although the Internet Service Provider (ISP) industry continued to expand, it too experienced a slowdown in its growth. The post-bubble environment has led to more realism regarding the Internet's potential and has prompted a new wave of competition and consolidation in the industry.

Tags: Internet and Web		   
whitepaper BGP Routing Policies in ISP Networks2005-09-07 Princeton University
  The Internet has quickly evolved into a vast global network owned and operated by thousands of different administrative entities. During this time, it became apparent that vanilla shortest-path routing would be insufficient to handle the myriad operational, economic, and political factors involved in routing. ISPs began to modify routing configurations to support routing policies, i.e. goals held by the router's owner that controlled which routes were chosen and which routes were propagated to neighbors. BGP, originally a simple path-vector protocol, was incrementally modified over time with a number of mechanisms to support policies, adding substantially to the complexity.

Tags: Internet and Web		   
whitepaper Should Internet Service Providers Fear Peer-Assisted Content Distribution?2005-08-10 Microsoft
  Recently, Peer-to-Peer (P2P) networks have emerged as an attractive solution to enable large-scale content distribution without requiring major infrastructure investments. While such P2P solutions appear highly beneficial for content providers and end-users, there seems to be a growing concern among Internet Service Providers (ISPs) that now need to support the distribution cost. This work explores the potential impact of future P2P file delivery mechanisms as seen from three different perspectives: the content provider, the ISPs, and individual content consumers. Using a diverse set of measurements including Bit-Torrent tracker logs and payload packet traces collected at the edge of a 20,000 user access network, the paper quantifies the impact of peer-assisted file delivery on end-user experience and resource consumption.

Tags: Internet and Web, Internet and Web		   
whitepaper Migrating to Sun Java Communications Suite2005-08-01 Sun Microsystems
  The Java System Messaging Server is the leading messaging infrastructure in the service provider market, with more than 1000 customer deployments and 240 million seats. With the Java System Messaging Server, service providers can offer secure, reliable messaging services for entire communities of users and employees, partners, and hosted customers. This paper outlines, from a technical perspective, the reasons why service providers should choose the Sun Java Communications Suite when migrating from Openwave InterMail Kx or Email Mx.

Tags: Software Development Tools, Internet and Web, 		  
whitepaper Peer-to-Peer Traffic: Impact on ISPs and Evaluation of Traffic Management Tools2005-04-18 Helsinki University of Technology
  One of the greatest properties of the Internet is that innovation can happen at the edge of the network without any involvement of the network itself. Unlike in many other networks, the core of the Internet does not need to be aware of the rise and fall of new applications. However, certain applications may cause such radical shifts in Internet traffic patterns, that some reaction is necessary in order to keep the Internet functioning efficiently. The most radical shift in traffic patterns in the history of the Internet can be attributed to the phenomenal popularity of Peer-to-Peer (P2P) applications. The first part of this paper investigates this phenomenon in more detail, focusing on the impact on broadband ISPs.

Tags: Internet and Web, Network Management		   
whitepaper Network Security Management for a National ISP2004-12-04 TeNeT Group
  A network is one of the most important basic resources a large institution (educational or commercial) needs to have. With widespread distributed deployment, managing the security of a network becomes very complex especially from the viewpoint of an ISP. Effective network and security management needs to be implemented taking into consideration the lack of bandwidth and availability of computing resources at the nodes. Security management now plays a larger role as all communication is over the insecure Internet. In this paper, the various issues involved in developing a Security Management System for a low bandwidth network is discussed. Then, a solution implemented based on open standards for n-Logue (a national ISP focusing on rural areas) is presented.

Tags: Intrusion - Tampering, Security Administration		   
whitepaper Consumer Satisfaction for Internet Service Providers: An Analysis of Underlying Processes2004-10-06 Springer Science+Business Media
  A key managerial challenge, of interest to academics and practitioners alike, is the assessment and management of customer satisfaction. This paper examines the underlying processes involving consumer satisfaction and switching patterns among ISPs using different satisfaction models, including the expectations-disconfirmation model, the attribution model, and an affective model. The results indicate that the satisfaction levels of ISP consumers are generally relatively low, despite the fact that consumer expectations of ISPs are also low, reflecting "Mediocrity" in the marketplace. In addition, consumers attribute their dissatisfaction to ISP indifference and believe that managing dissatisfaction is within the control of the ISP. Moreover, "Affective" factors play an important role in satisfaction processes and switching behavior.

Tags: Internet and Web		   
whitepaper Building a Internet Service Provider (ISP) using IIS 6.0: Part II - Level 2000000-00-00 Microsoft
  This webcast will go in-depth into the use of IIS 6.0’s FTP services and also FrontPage 2002 Server Extensions as these two features allow users content to be published to IIS 6.0. The administrative audiences that will benefit from this webcast are any IIS administrators who are responsible for granting secure publishing methods for users via the intranet, extranet, or internet.

Tags: Internet and Web