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 TitleDate AddedCompany
whitepaper Network Security Management for a National ISP2004-12-04 TeNeT Group
  A network is one of the most important basic resources a large institution (educational or commercial) needs to have. With widespread distributed deployment, managing the security of a network becomes very complex especially from the viewpoint of an ISP. Effective network and security management needs to be implemented taking into consideration the lack of bandwidth and availability of computing resources at the nodes. Security management now plays a larger role as all communication is over the insecure Internet. In this paper, the various issues involved in developing a Security Management System for a low bandwidth network is discussed. Then, a solution implemented based on open standards for n-Logue (a national ISP focusing on rural areas) is presented.

Tags: Intrusion - Tampering, Security Administration		   
whitepaper Consumer Satisfaction for Internet Service Providers: An Analysis of Underlying Processes2004-10-06 Springer Science+Business Media
  A key managerial challenge, of interest to academics and practitioners alike, is the assessment and management of customer satisfaction. This paper examines the underlying processes involving consumer satisfaction and switching patterns among ISPs using different satisfaction models, including the expectations-disconfirmation model, the attribution model, and an affective model. The results indicate that the satisfaction levels of ISP consumers are generally relatively low, despite the fact that consumer expectations of ISPs are also low, reflecting "Mediocrity" in the marketplace. In addition, consumers attribute their dissatisfaction to ISP indifference and believe that managing dissatisfaction is within the control of the ISP. Moreover, "Affective" factors play an important role in satisfaction processes and switching behavior.

Tags: Internet and Web		   
whitepaper Building a Internet Service Provider (ISP) using IIS 6.0: Part II - Level 2000000-00-00 Microsoft
  This webcast will go in-depth into the use of IIS 6.0’s FTP services and also FrontPage 2002 Server Extensions as these two features allow users content to be published to IIS 6.0. The administrative audiences that will benefit from this webcast are any IIS administrators who are responsible for granting secure publishing methods for users via the intranet, extranet, or internet.

Tags: Internet and Web		   
whitepaper Internet Connectivity Options2003-02-05 Cisco Systems
  This document offers a high-level analysis of the methods used to secure networks. This paper will illustrate the advantages and disadvantages of several methods, while recommending a method for the most popular network topology.

Tags: LAN - WAN		   
whitepaper Bandwidth Management Solutions for Service Providers and Enterprise LANs2002-04-01 IMC Networks
  The paper describes the need of higher bandwidth. Companies are growing, adding new offices and remote sites, using technically advanced and powerful applications, and of course, Internet usage has exploded in the last decade. Local Area Networks (LANs) are in need of bandwidth. Bandwidth can be expensive, and when LANs begin to slow down because of heavier usage, more bandwidth is often added. With bandwidth being such a hot commodity, those supplying it (ISPs and other service providers) must be service oriented yet also competitive and profitable. Traffic shaping and bandwidth control can help ISPs and other service providers as well.

Tags: LAN - WAN, Network Management, Network Management, Network Management, Internet and Web		   
whitepaper The OSS Guide for Telecom Service Providers and ISPs2002-02-02 BWCS
  Operational Support Systems (OSS) are now key to the competitive strategy of modern service providers. ‘Big pipes’ are old news - customers know you can give them the bandwidth they expect. But can you give them the service they expect? If you can’t offer seamless integration and interoperability over a wide range of platforms you’ll struggle to win and retain customers in today’s marketplace. The OSS Guide for Telecom Service Providers & ISPs by leading independent consultant Dr Tony Judge is a road map to best-in-class OSS.

This vital handbook gives immediate access to shrewd, insightful, expert advice in this complex field at a fraction of the fees charged by any consultancy.
The OSS Guide for Telecom Service Providers & ISPs:
* Contains a wealth of practical guidance based on experience of many real world OSS projects
* Reviews relevant OSS standards and their application
* Is a guide to defining your OSS requirements, designing an OSS solution and how to recognise good and bad architectural features
* Provides detailed guidance on how to procure OSS solutions and how to avoid some common procurement problems
* Looks at the factors that lead to successful OSS implementations, including how to organise OSS projects
* Has a special chapter on OSS issues of particular relevance for ISPs
* Addresses operations and maintenance of OSS solutions - areas which are often neglected by other OSS reports
* Categorises the main types of OSS applications and identifies leading vendors and products for each category
* Provides an OSS checklist to assist start-up service providers in identifying their OSS needs.

The guide is written from the service providers’ perspective to help them with a wide range of OSS issues. It is also relevant for other industry players such as OSS vendors, consultancies or system integrators who need to gain an insight into their clients’ OSS priorities.

Tags: Components, Software Development Tools		   
whitepaper Web Hosting0000-00-00 International Engineering Consortium
  The World Wide Web (WWW), a web of worldwide servers connected to the Internet, provides an easily used and understood method of accessing electronic content. Accessing information requires data communication between a Web-browser client and a Web-server application. Web hosting, then, is a means of hosting the Web-server application on a computer system through which electronic content on the Internet is readily available to any Web-browser client.

This tutorial will provide a basic overview of the main components that enable the Web, present two basic methods of Web hosting known as dedicated and shared, and discuss the challenges of resource management.

Tags: Internet and Web, Internet and Web		   
whitepaper Build Yourself an ISP0000-00-00 Patton Electronics
  As an ISP you will offer a service which generally includes some kind of access to the Internet. This can be through dial-up modems, DSL, cable, wireless...you name it! There are two ways of becoming an ISP. One is becoming a Virtual ISP which is reselling another ISP’s service under your own name. The other way is becoming a facilities based provider which means you own and operate the physical pieces which make up your network. By becoming a facilities based provider you’ll get some routers and servers, an upstream Internet connection and some phone lines. The number one service a provider offers is dial-up modem access. The center of being an ISP is the Internet and the foremost service is Dial-up modem access, with just a few pieces of equipment you too can build yourself an ISP.

Tags: LAN - WAN, Components, Internet and Web		   
whitepaper Pricing Access to Internet Service Providers2004-03-03 Reed Elsevier
  This paper studies the efficient pricing of termination services for calls that are made to Internet Service Providers (ISPs). A model is presented in which an incumbent phone network is obligated to provide local calls at a regulated per-minute price while entrant carriers compete to terminate ISP-bound calls. This model is used to understand the problems of regulatory arbitrage that arise when termination charges for ISP-bound calls are not regulated or set reciprocally. Different solutions to the pricing of terminating ISP-bound calls are evaluated.

Tags: Internet and Web