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Dexia Credit Local Banks on PeopleSoft Enterprise CRM to Promote Customer Loyalty | 2005-03-17 07:22:28 |
Oracle |
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Financial services market leader Dexia Credit Local was looking to enhance customer loyalty by leveraging customer data and integrating support systems. Its disparate systems, however, did not provide complete, accurate customer information to marketing staff. With PeopleSoft Enterprise Customer Relationship Management (CRM), Dexia is able to access real-time customer information to deliver more responsive service and improve customer satisfaction. This implementation analyzed real-time customer information to anticipate their needs, build stronger customer relationships with improved responsiveness and efficiency and automated product/service marketing campaigns while tracking and measuring results. CRM provided employees with instant access to customer information and enabled the company to measure the results from marketing campaigns.
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Sarbanes-Oxley Compliance for Asset Intensive Industries | 2005-03-17 04:50:13 |
MRO Software |
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There are five main statutes to SOX that relate to asset intensive industries. They are sections 301, 302, 401, 404 and 409. Driven by the amount of revenue opportunity, software companies, audit firms and business process consultants are jumping at the chance to grasp new revenue streams, resulting in millions of dollars of product spend and thousands of man-hours to comply. In asset intensive industries it's not just about SOX compliance, but how to manage all risk within an organization. This paper focuses on these elements and establishes the necessary link from a financially focused compliance initiative to an enterprise focused compliance effort.
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Improving Sarbanes-Oxley Compliance | 2005-03-15 05:54:35 |
Scientific Software |
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The implications and impact of the Sarbanes-Oxley Act of 2002 are far reaching for public companies today, from more stringent SEC oversight and auditor independence, to better corporate responsibility, improved business processes for financial disclosure, and steeper fines and penalties for non-compliance. This webcast will explain how Scientific Software Remediation Services for Microsoft Excel and the Enterprise Content Manager (ECM) platform can improve spreadsheet compliance with Sarbanes-Oxley mandates.
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Enabling Sarbanes-Oxley Compliance Through Effective Contract Management | 2005-03-15 05:56:43 |
diCarta |
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This webcast explores how companies can achieve compliance with Sarbanes-Oxley by leveraging the internal controls and visibility provided by enterprise contract management solutions such as diCarta Contracts. The webcast explains how to institute effective corporate controls through the use of standard terms and language, and an enforceable workflow process, conduct more efficient audits with fully documented processes and procedures, and an accessible audit trail, enable timely disclosures with reliable information on contract commitments and obligations, and notifications on all material agreements and deviations from corporate standards.
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Intuit Case Study: Taylor & Mathis | 2005-03-15 03:27:24 |
Intuit |
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Taylor & Mathis is one of the largest and most respected diversified real estate companies in the Southeast. Taylor & Mathis utilizes virtually all of IRES' suite of fully integrated property management and accounting applications. IRES offered Taylor & Mathis the option to purchase the software or utilize its application hosting offering, NetSource. Another benefit that drove Taylor & Mathis' decision to use NetSource was IRES' comprehensive disaster recovery system. With the focus on Sarbanes-Oxley, the operational security and data reliability legislation, it is more important than ever for companies to have a well-tested back-up services and disaster recovery plan in place.
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Deloitte & Touche Case Study: BMC Software | 2005-03-15 03:23:11 |
Deloitte Touche Tohmatsu |
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A CORPTAX user since 1991, BMC decided to transition to CORPTAX ETS in May of 2003, utilizing its domestic, international and calendar components. BMC reviewed the tax function's data. The review process allowed BMC to analyze and cleanse its data to ensure a smooth conversion process. The solution increased accessibility through the use of a Web-based system, providing access from virtually anywhere via their company's intranet and ability to view data in real time and workflow was used as a tool to help the company meet its Sarbanes-Oxley requirements.
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Cole Haan: mySAP ERP Financials Helps Footwear Manufacturer Streamline Business, Reduce Costs | 2005-03-15 03:15:51 |
SAP |
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Cole Haan is one of North America's premier designers and marketers of quality footwear, accessories, and outerwear. The key challenges were to integrate financials with other critical business systems, streamline business processes and build enterprise-wide visibility. The solution and services offered were mySAP ERP Financials and SAP Apparel and Footwear (SAP AFS). The existing environment consisted legacy systems (including nonintegrated accounting system). The key benefits reduced time to close by 40%, improved days sales outstanding (DSO) by 5%, cut resources devoted to credit and collections by 10% and streamlined business processes.
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Business Process Integration Case Study: Complying With Sarbanes-Oxley | 2005-03-15 03:10:33 |
PSC Group |
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A publicly traded company that had become a major force in the on-line travel industry needed to enact a set of processes to bring them into compliance with the Sarbanes-Oxley reporting requirements. They needed a central location for all of their policy, process and job definition information that was easily accessible to appropriate staff. PSC created a multiple level tracking database that allowed users to define the types of information to be tracked. In addition to meeting the requirements of Sarbanes-Oxley PSC delivered better information management, broader access and improved workflow.
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Consumable Goods Manufacturer Improves Contract Management Operations | 2005-03-11 05:17:11 |
Upside Software |
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The client is a manufacturer of consumable goods and a subsidiary of a multinational company. Customer needed a system to help manage their supplier and customer contracts to better monitor the performance of suppliers, and track their commitments to customers. The customer deployed UpsideContract, a Web-based contract management solution. This streamlined contract creation, formalized contracting and business relationship management policies and processes and streamlined regulatory compliance tracking and reporting processes. The system was deployed in the division's head office w here most system users are located.
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Evaluating the Options for Vertical Hosted CRM | 2005-03-10 03:00:01 |
Siebel Systems |
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Should your CRM application be custom-built? Can a prebuilt system really address your industry's needs? With the rising popularity of on-demand CRM in vertical markets, the old debate has come full circle. In this white paper by Beagle Research, learn what CRM thought-leader Denis Pombriant believes is the best approach.
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