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 TitleDate AddedCompany
whitepaper July 10th: Just MASH Marketing: The Customer Reference Mashup2008-07-10 Serena Software
  Your business is booming. You have a long list of happy customers...but don't know if you have the most current story. Register for and attend this Serena Webinar on Thursday, July 10, 2008 at 12:00 pm ET / 9:00 am PT, which will feature a demo of Serena's Pre-Built Customer Reference Mashup.

See how Serena Marketing utilizes the Customer Reference Mashup to ensure use of the most current customer success stories, track customer approvals, enforce internal approval and notification processes, know the ROI of the customer reference program, and more!

Tags: Call Center - Contact, CRM Software, Business Management, Sales - Marketing		   
whitepaper TechNet Webcast: How Microsoft Does IT: Management and Operations in Windows Server 2008 (Level 300)2008-06-26 Microsoft
  Microsoft Windows Server 2008 is the next generation of the Windows Server operating system that provides Information Technology (IT) professionals with the tools and features that allow them to maximize control over their network while providing unprecedented operations and management capabilities. In this webcast find out how Windows Server 2008 delivers a radical change to the operating system architecture that results in a significantly more manageable, reliable, and secure IT infrastructure than ever before.

Tags: Windows Server 2008		   
whitepaper Mashing it up with Support: Automate, Coordinate and Collaborate with the Incident Escalation Mashup2008-06-19 Serena Software
  Keep your internal customers, support and development teams informed--from first call to final fix--with insight at every step along the way. View this Serena webinar to see how Business Mashups drive productivity throughout IT, starting with the main internal customer entry point--the IT help desk.

Serena Software master masher Summer Ficarrotta shows you how Business Mashups automate and coordinate the way incidents are captured, routed, escalated and resolved through IT Support and Application Development. She also demonstrates one of Serena's free pre-built Business Mashups, the Incident Escalation Mashup, which helps escalate issues and routes them through development's issue tracking system.

With Serena's Incident Escalation Mashup you can restore business applications fast. This Business Mashup offers:
  • Faster and more accurate communication with application users
  • Visibility into incident status and activity, from capture and escalation through resolution
  • Auditable, traceable processes that ensure your best practices are followed
View Serena's Webinar today and "Mash Support!"

Tags: Customer Support Services, Web Services, Collaborative Web, IT Reliability, Software Project Management, Application Development		   
whitepaper Ensure Virtualization is Meeting Your Needs--Read this New White Paper2008-06-19 Quest Software
  To accommodate the changing technological landscape, many companies are establishing virtual environments. Unfortunately, many of these organizations aren't prepared for virtualization's challenges, and lose its benefits due to poorly performing applications that don't meet service levels or end-user needs.

The new Quest white paper, "5 Ways To Ensure Your Virtualization Initiatives Effectively Support Applications and End Users," helps application owners, operations managers and data center managers better understand virtualization initiatives, and how they support applications and end users. Read the white paper today!

Tags: Systems Integration, Data Center, x86-standard Servers, Virtualization		   
whitepaper Green IT: Reducing your Carbon Footprint with Citrix2008-06-16 Citrix Systems
  Going green has become an imperative, not an option, for companies facing the new reality of balancing business objectives with dwindling environmental resources. Limited energy supply and skyrocketing costs are compelling organizations to take radical measures to reduce their carbon footprint. Read on to learn how Citrix products can help bring environmental and organizational objectives into alignment by alleviating the energy impact of equipment needed to serve both the datacenter and the desktop. You'll discover how Citrix XenServer, Citrix XenApp and Citrix XenDesktop work independently, and in concert, to dramatically reduce your carbon footprint as well as your power costs.

Tags: Virtualization, Storage Management, Database Management		   
whitepaper Accelerating Microsoft Windows Vista Migrations with Citrix XenApp2008-03-19 Citrix Systems
  For many organisations, migration to Microsoft Windows Vista is not a question of "if" but "when." This inevitability is causing companies to start asking the difficult questions. This white paper describes how XenApp can help companies simplify and accelerate their migration to Windows Vista by delivering both older legacy applications that are not Vista compatible, as well as newer applications being introduced with the Vista rollout, such as the Office 2007 system.

Tags: Database Management, Storage Management		   
whitepaper Security Beyond Corporate Boundaries: Using Citrix Application Delivery to Protect Corporate Information Anywhere Business Happens2008-04-15 Citrix Systems
  Ironclad security has become the Holy Grail for companies looking to protect corporate and customer information at large in the modern enterprise. The move toward greater data distribution -- thanks to growing globalisation and worker mobility -- is taking this sensitive data well outside the corporate network and creating new vulnerabilities in the process. Read on to discover how Citrix XenApp's application delivery offers a new and smarter approach to security, giving IT the ultimate control it needs to ensure security and regulatory compliance without compromise to business performance and productivity.

Tags: Database Management, 		  
whitepaper The End of Application Deployment: Virtualised Applications Streamline, Secure and Manage Your Business2008-03-25 Citrix Systems
  Hundreds, even thousands, of applications serve as the life blood of each of today's distributed global enterprises - at use in more places and in more ways than ever before. To deal with the growing complexity and cost of application deployment, maintenance and performance, organisations are looking for solutions to streamline, secure and manage delivery of their most business critical applications. Highly flexible approach enables organisations to quickly and cost-effectively deliver all of their business critical applications with security and control dramatically superior to traditional application deployment.

Tags: Storage Consolidation, Database Management		   
whitepaper Realising business value from an integrated service-oriented architecture system in a multivendor world. - Avoid common pitfalls when integrating across your enterprise2008-06-13 IBM
  Most analyst surveys agree that close to half of the companies around the world today are already investing in functional deployments, piloting, or seriously considering a service-oriented architecture (SOA) system. Businesses need to reduce time to market, improve business alignment for growth, and do a better job of unlocking valuable information within an organization. An SOA environment, with its emphasis on reusability and flexibility, is often the optimal answer for many companies.

Tags: Service-Oriented Architecture		   
whitepaper Changing the way industries work - The impacts of service-oriented architecture2008-06-13 IBM
  It might seem natural for business executives to dismiss discussions of software design, but service-oriented architecture (SOA) is a high potential technical innovation worthy of business executives' attention. Like the Internet, SOA has the potential to fundamentally alter how businesses collaborate and compete. And ready or not, it will change your industry.

Tags: Knowledge and Data Management, Business Management, Service-Oriented Architecture, Application Development