Research has reaffirmed something we've all known for some time--that e-mail is a productivity killer in the enterprise.
According to a survey from Mirapoint, nearly a quarter of all e-mail in corporate inboxes are personal. Add to that the large volumes of spam and irrelevant work e-mail that users must wade through and it becomes a wonder that anybody has time to work, let alone instant-message their friends.
Marcel Nienhuis, market analyst at the Radicati Group, said: "These results indicate that personal use of corporate e-mail may be higher than employers expect, representing a potentially significant loss in productivity."
Nearly three-quarters of respondents said they forward jokes, video clips and photos to others within the company.
The survey into the use of business e-mail also revealed some slightly worrying trends regarding the potential for inadvertent data leaks and breaches of compliance regulations.
A quarter of respondents said they forward business e-mail to their personal e-mail accounts, while 62 percent said they have sent business e-mail from their personal accounts.
Earlier this year, separate Mirapoint research found that 33 percent of e-mail in corporate inboxes is spam--leaving just 44 percent of e-mail as legitimate business mail.
Will Sturgeon of Silicon.com reported from London.
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