The industry reflects, looks ahead

By Staff, ZDNet Asia
Friday, March 14, 2008 06:39 PM

Edwin Han, senior manager of marketing and support, business imaging solutions division, Canon Singapore

Edwin Han,
Canon
As [IT heads] focus on other areas of their IT infrastructure, looking for ways to make improvements and reduce costs, they neglect the often not-thought-of and inconspicuous printer or multi-function copier.

Q. What do you remember as the biggest industry news for 2007, and why?
Han: The talent crunch and rising rental costs caused by the strong economy are probably the biggest industry news headliners for this year.

With the tight labor market, employers in Singapore are making counter offers to keep their employees who want to leave. This takes the form of a pay increase, a promotion, a change of role and/or a better bonus.

Rising rental costs are also forcing companies to make much better use of their available office space or move to lower cost locations.

Name three hot technologies to watch in 2008, and explain why.
1) Print on demand solutions
On the business front, with increasing operating costs, there is a need for companies to increase productivity and operate effectively. This in turn, means that companies need to be able to print their documents at their own convenience and to better manage their information. Our customers have asked us to provide them with solutions to increase their staff productivity and to do more with less resource.

2) High-definition comes of age
The official launch of the high-definition (HD) channel in Singapore signals the popularity of HD amongst Singaporeans. This has therefore created a market opportunity for HD products ranging from input to output.

3) Wireless printing
With the nation-wide Wireless@SG scheme, Singaporeans can look forward to being able to print and scan their documents wirelessly using any Wi-Fi access point. This offers users the freedom to work whenever and wherever they want. Instead of having a designated printer for each PC or laptop, every PC or laptop can now be connected wirelessly to just one printer located anywhere.

Most IT heads often forget to...
... Critically examine their copy and print infrastructure. Document copying and printing costs can account for a significant of total IT costs.

As they focus on other areas of their IT infrastructure, looking for ways to make improvements and reduce costs, they neglect the often not-thought-of and inconspicuous printer or multi-function copier. IT heads must recognize the necessity to evaluate their print/copy needs and infrastructure, to ensure that cost, efficiency and productivity are optimized.

Work-life balance is...
... Crucial to enabling people to contribute effectively to the organization. Happy employees result in happy customers.

As office workers, many of us get so involved and engrossed in our work that it sometimes becomes easier to continue than to stop, pack up and go home. We all need to be mindful that there is a life to lead outside of work, and that we need to rest and play so that we are fully ready to work another day.


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