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By Staff, ZDNet Asia
Friday, March 14, 2008 06:39 PM

Paul Choy, country sales manager for Malaysia, Allied Telesis

	Paul Choy, Allied Telesis
	Investing in a proficient staff not only helps increase employee loyalty but also improves ROI.

Gartner issued a report warning IT heads to prepare a recession budget. What is your view?
Choy: Good budgets and plans should take into consideration of upside as well as downside. With uncertainties in the global economy, it is prudent to plan accordingly.

I agree that organizations cannot defer decisions for reasons of unclear economic indicators. That's what plans are for.

What was the most overrated technology product in 2007?
WiMax. 2007 was supposed to be the year for WiMax roll-out. So far, it has not lived up to expectations.

The biggest mistake I see CIOs make is...
...Not investing enough in development and training. Returns on investment for ICT heavily depend on choice of products (not necessarily the most expensive is the best), as well as skilled employees to implement and operate those solutions properly. Investing in a proficient staff not only helps increase employee loyalty but also improves ROI.

The biggest challenge facing IT departments is...
...Identifying and prioritizing applications to focus on. This can be improved by looking at the impact applications have on the organization. Impact can be improved productivity or reduced risks.

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