S'pore considers calling-party-pay system

By Irene Tham, ZDNet Asia
Friday, January 11, 2002 06:28 PM
SINGAPORE--The government is reviewing the current billing method for mobile phone services in the Republic.

At present, customers pay for both incoming and outgoing calls through the Mobile-Party-Pays (MPP) system--unless incoming call charges are absorbed by the mobile operator, as in the case of StarHub Mobile Pte Ltd.

In a consultation paper released today, the Info-communications Development Authority of Singapore (IDA) proposed to change the system to Calling-Party-Pay (CPP), when fees will only apply for outgoing calls.

The reason cited is concerns that "the MPP method may hinder the growth, usage and proliferation of broadband wireless data services in Singapore."

Broadband wireless data services will be delivered with the launch of higher-speed General Packet Radio Service (GPRS) and third-generation (3G) mobile networks and handsets.

Through the paper, the IDA hopes to gather industry and public views on whether the MPP system should continue, or should different charging systems apply for voice and data services.

In Japan, for instance, NTT Docomo's i-mode and 3G users pay for data sent and received, while voice calls are charged based on the CPP method, the IDA noted.

The closing date for all comments is 5pm, March 1, 2002. The IDA hopes to announce its policy decision by the second quarter of the year.


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Talkback 20 comments

I think it only fair that the call party
should pay for the call. It made no sense
for the person who received a wrong call
to pay for it.
Posted by anonymous on Friday, January 11 2002 07:52 PM

Hands up for the option. Does not make sense at all that both parties pay for it. For instance, in Malaysia, only outgoing calls will be charged. But guess the MObile operators will be having some gloomy face since this will cut down their revenues.
Posted by Duelnight on Friday, January 11 2002 08:05 PM

I fully support it.
Posted by Thomas Chan on Friday, January 11 2002 08:42 PM

I think that to most people, the caller-pays system is a much better option, and sounds better in name. But are we sure that it is definitely better? If I'm not wrong, countries which practice CPP system charge more per minute of calls (eg. UK) We are already compensated by the large amt of free telephone time we are given, plus free SMS. Perhaps it's just a different method of calculating costs. Must we conform to norms? Why can't we stand out and create a new system for ourselves?
Posted by Darren Ho on Friday, January 11 2002 09:25 PM

CPP system should a fairer system, especially for wrong number calling!
Posted by Kisson on Friday, January 11 2002 09:50 PM

I'm completely happy with the current system. We have enough options as it is. Those who refuse to pay for incoming calls can choose Starhub Mobile. With Singtel having the largest subscriber base here, it goes to show that the vast majority or people are either happy or at least tolerant of the current system. With the advent of a CPP system, how will a caller using a fixed phone line pay the extra bills?
Posted by H S on Friday, January 11 2002 11:20 PM

I agree fully to the cpp system,many countries are using this system for example:Vondafone in Australia.
Posted by matthew on Saturday, January 12 2002 12:30 AM

CPP is the fairest way to charge custtomers!
Posted by JL on Saturday, January 12 2002 01:37 AM

Pay More here, pay more elsewhere too!

If Singaporeans accept CPP, must also accept higher IDD charges. This is because so far, they have been "sheltered" from paying higher phone bills for calling mobile subscribers *outside* Singapore. In particular, I make reference to the international call market (IDD).

What many don't see is that in Europe and some other administrations where the Calling-Party-Pays has been implemented, the cost of calling a mobile subscriber is about 10 times higher than when calling a fixed line subscriber.

So far, most if not all of the operators are only issuing a single price for a single overseas destinations. This is done by estimating the proportion of mobile and fixed calls, and working out a single price. In effect, those calling mobile users pay less, while those calling fixed subscribers pay more.

If they can accept paying more for calling mobile subscribers in Singapore, they must therefore in principle accept to pay more for callig mobile subscribers *OUTSIDE* Singapore and stop grumbling about higher prices.
Posted by anonymous on Saturday, January 12 2002 01:47 PM

Most people are still with Singtel, because they want to retain their number. The CPP systems is the fairest.
Posted by Cindy Lee on Saturday, January 12 2002 01:57 PM

Who will call first,when incoming call is Free???
Threre are friend of my,local and oversea,the moment they are looking for me,
there just drop me a SMS and ask for a return call,as incoming call to them is Free.! ( Bested stay with the current System )
Posted by Miller on Saturday, January 12 2002 04:50 PM

The handphone users are enjoying the convenience of mobility. It is unfair for the person using normal telephone line to be paying the higher charges. The current system is fair, and it is up to the mobile service providers to come up with attractive schemes to compete and offer what is best to consumers. The current system should stay.
Posted by anonymous on Sunday, January 13 2002 12:07 AM

The CPP method is certainly welcomed by people who mostly accept incoming call.
If the callers are from another mobile phone user there is no issue.
But if the caller is using public phone, it is bot fair if they have to pay more than 10 Cents (AFTER having to hunt down a working public phone).
Posted by Albert on Monday, January 14 2002 09:47 AM

It should have been taht way long ago.
Posted by Raymond Sew on Monday, January 14 2002 11:26 AM

Did anyone mention that the caller would have to pay the total costs incurred for the duration of the conversation? I'm reading a few comments which reflect this viewpoint - what I'm interested to know is if this is true, or that CPP means a Starhub-like plan, where the telco absorbs the charges.
Posted by Alvin on Monday, January 14 2002 08:40 PM

i suuport the introducing of ccp as these will certainly promote the usage of mobile devices. as with technology advance, we will look forward to 3g as time comes. ccp is already been used in many countries and their consumers are very happy with that kind of services. i got a classmate who is a foregier and she keeps complaining about the way singapore charges mobile users.
Posted by Chris Yeo on Monday, January 14 2002 09:31 PM

I believe the CPP system is the fairest to mobile users. This way users are encourage to leave their handphone on all the time. Many other countries are already using this system for a long time.
Posted by Thomas Chin on Tuesday, January 15 2002 09:15 AM

Who would like to pay MORE when calling a HP no?

Many countries had implemented the CPP system, so far the feedbacks aren't great. As callers have to pay DOUBLE even using a direct phone lines at home/office.

It is better to stay put with the current system. Otherwise, you will start seeing people pressing the keys (SMS), rather than talk on the HP!
Posted by Tweety on Wednesday, January 16 2002 03:08 PM

I'm all for CPP as that should be the way since day 1. Isn't that the way with our in-house phone?
Posted by Kelvin Goh Yew Liang on Wednesday, January 16 2002 04:38 PM

it's time we introduces ccp...quite annoying to recieve unsolicited calls and ended up paying for it as well!
Posted by Thomas Goh on Wednesday, January 16 2002 10:09 PM


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