Seagate's kilobyte refund not for Asia

By Lynn Tan, ZDNet Asia
Wednesday, October 31, 2007 06:04 PM

Customers in the Asia-Pacific region are not eligible for the 5 percent refund that Seagate Technology is offering, which arose from a U.S. lawsuit over its definition of a gigabyte.

A Seagate spokesperson for the region told ZDNet Asia today that the money-back settlement is applicable only for "retail products sold in the United States". This is because the "class action" is only in the United States.

Last week, the storage giant said it would offer customers a 5 percent refund on drives purchased during the last six years, following a lawsuit which saw four people in the United States sue the company for mislabeling the capacity in its drives.

Seagate, the world's largest hard-drive maker, manufactures its drives based on powers of ten, and defines 1KB as 1,000 bytes. However, operating systems define it as 1,024 bytes instead, and as such, the claimants argued that consumers were misled to believe that they were getting more than they were.

Peter Judge from ZDNet UK contributed to this story.


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