Asian call centers target for social media
Call centers, abound in India and Philippines, need to retool and deploy social media tools to say competitive in market, say top Salesforce.com execs.
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Cloud computing,
Software-as-a-service (SaaS),
Web 2.0,
Mobile platforms/communications
Indian states take flight with SWANs
Country's US$713 million State Wide Area Networks initiative to interconnect 29 states and six union territories is now in full swing.
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Local Government,
State Government,
LANs and WANs,
Networking technology
Tis season to be shopping online, at work
Employees plan to spend 14.4 hours shopping online from work computers during this year-end festivities, highlighting need to keep systems secure, study finds.
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Business security,
IT training,
Web sites
India tops global outsourcing nations list
Country trumps outsourcing nations ranking with six cities making the top 8 outsourcing destinations, according to global study.
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IT outsourcing,
Outsourcing
Indian IT runs home, new geographies for growth
Hit by global recession, India's local tech firms target projects on home soil and venture into new regions including Middle East and Latin America.
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IT outsourcing,
Outsourcing,
Growth strategies and tools,
Business
Indian SMBs to spend US$48M on UC
Country's small and midsize businesses will spend 80 percent of unified communications budget on Web conference and instant messaging tools, notes new study.
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Business,
Networking technology,
Communications
Mobile banking tapped for growth in India
Subscriber base for mobile banking services remain low but micro-banking model is making inroads among Indian villages via NFC, say market players.
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NFC (near-field communications),
Banking,
Mobile platforms/communications,
Applications and tools
India working on standard for biometrics
Government looking at national standard to provide "level-playing field", as India readies e-government initiatives based on biometric technology.
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Biometrics,
Data security,
Security applications/tools,
Privacy
S'pore Net users can't fish out phishers
Some 83 percent of Singapore Web users are unable to spot tell-tale spelling errors in phishing scams, compared to 76 percent in India, new survey finds.
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Spam and phishing
World's outsourcing revenue worth $373B
Global market will grow 14.4 percent by year-end, led by top performers India, China and the Philippines, which will account for 77.6 percent of total revenue.
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IT outsourcing,
Outsourcing
Indian passports to go digital next year
Country preps for e-passports and overhaul of backend infrastructure to enable better security, easier access and faster issuance of travel documents.
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Local Government,
Data security,
Traveller
Google, Zoho challenge Microsoft abroad, too
In India and China, upstarts aim to erode Microsoft's dominance by delivering business productivity software that's cheaper and more accessible.
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Business applications,
Web sites
Cloud floats among India's large firms
Large enterprises in India are opting for cloud computing, choosing hybrid and private clouds to resolve concerns over data security and regulatory compliance.
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Cloud computing,
Software-as-a-service (SaaS),
Data security
India SMB manufacturers to spend $3.7B on IT
Country's small and midsize manufacturing businesses will spend mostly on computing products in 2009, says AMI-Partners.
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SMB,
Software-as-a-service (SaaS),
Cloud computing
Cloud has huge potential in India's SMBs
India's large number of small and midsize businesses and platform's low cost, high operational efficiency and scalability will drive cloud use there, say Nasscom members.
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Cloud computing,
Software-as-a-service (SaaS),
Enterprise resource planning (ERP),
Software
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