By
Elinor Mills
Tuesday, September 27 2005 08:50 AM
URL:
http://www.zdnetasia.com/news/internet/0,39044908,39259102,00.htm
In a move that counters Google's successful advertising programs,
Microsoft's MSN unit on Monday launched its own paid-search advertising program
in France and said it plans to begin testing the system in the United States
next month.
MSN AdCenter, which debuted in Singapore at the end of last month, allows advertisers to launch highly targeted online keyword search-based campaigns,
with the ability to include or exclude target customers based on geographic
location, gender and age and to run ads only during certain times and days.
The system competes with Google's AdWords
program and will eventually replace a keyword-based advertising program MSN
contracts out to Yahoo. It has a simple user interface and is notable for its
use of customer profiling, taking advantage of the data MSN gathers from its
more than 9 million subscribers.
"With the competing products you buy a word. On ours you go into detailed
level and see who is searching for words," said Eric Hadley, senior director of
advertising and marketing for MSN. "You can plan an (ad) buy based on the people
and say, 'I'm willing to pay this much for this demographic, and I don't want
these people in the mix.'"
MSN AdCenter provides expected profiles of customers who are most likely to
search for specific keywords and offers cost estimates for budgeting purposes as
well as analytic data that show how the campaign performed, including
click-through rates. MSN boasts more than 420 million unique visitors each
month.
MSN plans to eventually expand its service to allow advertisers to launch
targeted display ads on Web sites, which would compete with Google AdSense,
Hadley said.
Jennifer Stephens, a spokeswoman for Yahoo, which acquired keyword-based
advertising pioneer Overture Services, said Yahoo's contract with MSN expires in
June 2006, but declined to comment on the MSN relationship beyond that.
Google declined to comment for this article. (Google representatives have
instituted a policy of not talking with CNET News.com reporters until July 2006
in response to privacy issues raised by a previous
story.)
An executive at Ask Jeeves, which was recently
acquired by InterActiveCorp (IAC) and launched
its own keyword-based ad program about two months ago, said the company
wasn't worried about competition from MSN, partly because advertisers can reach
different customers on the various portals and search Web sites.
"Based on the last round of Nielsen data, it looks like we only have 13
percent audience duplication on average between us and the other sites," said
Paul Gardi, executive vice president and general manager of IAC Advertising
Solutions. "Microsoft is talking about demographic profiling, which is
interesting, but from our perspective we are not doing it right now because we
have issues with privacy."
MSN's Hadley said the AdCenter service does not provide advertisers with any
data that can be traced back to a specific person.
"We get information from registered users, behaviors that aren't personally
identifiable. Also, (we are) mapping with third-party databases, like household
income combined with reverse IP (Internet Protocol) lookup to see what area the
user comes from," by ZIP code, he said. "We probably have higher privacy
standards for ourselves than the industry does."
Two search engine industry experts said MSN's large user base and early
reviews are indications that AdCenter will do well.
"I think MSN has some features advertisers will gobble up, but it's too early
to say whether it will be a superior experience," Danny Sullivan, editor of
Search Engine Watch, wrote in an e-mail response to questions. "They have a
sizable amount of traffic. Advertisers will want to reach that audience, and
buying through MSN is going to be the only way to do that."
At least one consumer has posted a favorable review on MSN AdCenter, noted Barry Schwartz, editor of Search Engine Roundtable.
"But only time will tell," Schwartz wrote in an e-mail. "I am sure they will
start off slow and buggy. But they should be able to catch up to the competition
soon. Plus, they have the tools to be more successful in the near future."
The news is only the latest in the software giant's plans to rely more on
advertising. Microsoft also plans to offer more advertising-related software,
particularly now that MSN
is being folded into the platform development group, Hadley said. For
example, the company already sells a version of Microsoft Money that has
advertisements in it, he said.
Hadley said he also envisioned a marriage between advertising and games. For
example, Xbox Live customers could upgrade to a faster virtual car by agreeing
to put a company's logo on the car in the online races, he said.