Asian call centers target for social media
Call centers, abound in India and Philippines, need to retool and deploy social media tools to say competitive in market, say top Salesforce.com execs.
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Cloud computing,
Software-as-a-service (SaaS),
Web 2.0,
Mobile platforms/communications
Mobile broadband still lagging in Philippines
Sector has surpassed fixed broadband in country but mobile broadband adoption still lower than other markets in region, say industry watchers.
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Mobile platforms/communications,
WiMax,
3G (Third Generation)
3FA not priority for Asian banks, regulators
Banks in region still ironing out two-factor authentication rollouts and unlikely to implement additional authentication layer just yet, says analyst.
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Authentication and encryption,
Data security,
Security applications/tools,
Security Management
Philippine government proposes new IPR laws
Facing mounting piracy, country unveils set of proposed rules to facilitate faster and more efficient resolution of court cases involving intellectual property rights.
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Copyright,
Lawsuits,
Piracy
Philippine govt dumps IBM, heads to Oracle-HP
Country's pension agency ditches IBM and starts migration to system running Oracle database and HP servers, ending months of tensed relationship with Big Blue.
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Database management,
Databases,
Service level management,
Local Government
Philippine govt, IBM quarrel in flood aftermath
Glitch in Philippine pension system causes pileup in emergency loan applications, leading to yet another finger-pointing tiff between GSIS and IBM.
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Database management,
Politics,
Services
Philippines puts brakes on vehicle RFID plan
Public uproar compels Land Transportation Office to indefinitely postpone country's multi-million dollar project to install RFID devices in vehicles.
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RFID,
Privacy,
Local Government
Filipinos turn to Web for typhoon help
Philippine online community rides on blogs and social networking sites in bid to galvanize relief efforts and assistance for victims of Typhoon Kestana.
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Web 2.0,
Web sites
Filipino court unlikely to recognize Facebook libel
Lawsuit involving damaging status updates made on social networking site won't go far in court because Philippines has no Internet libel law, says lawyer.
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Lawsuits,
Local Government,
Web 2.0
World's outsourcing revenue worth $373B
Global market will grow 14.4 percent by year-end, led by top performers India, China and the Philippines, which will account for 77.6 percent of total revenue.
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IT outsourcing,
Outsourcing
Philippine SMS tax 'burden' and 'dangerous'
Country's lobbyist groups and carriers strongly oppose government-proposed tax on SMS messages, saying it will increase communications cost.
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Legal,
Mobile platforms/communications,
Taxes
APCN2 cable cut cripples connections
update Cut in Asia-Pacific Cable Network 2 undersea cable cripples connection speeds in Asia-Pacific region Wednesday, hitting Singapore and the Philippines.
Net community mourns former Philippine leader
Filipinos turn to social networks and blogs, including Facebook "virtual wake", to pay last respects to former president Corazon Aquino who died Aug. 1.
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Web 2.0,
Web sites
Open source movement spreads across Asia
This ZDNet Asia special report looks at what's moving open source adoption across four Asian economies--Singapore, Malaysia, India and the Philippines.
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Open source,
Business Strategies & Functions,
Local Government
Open source adoption 'anomaly' in Philippines
Country's private sector is unexpected early adopters of open source, which analysts say will be further boosted by entrance of Google's upcoming Chrome OS.
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Open source,
Support
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