E2Open shakes off 'sheltered' image

By Vivian Yeo, ZDNet Asia
Friday, July 01, 2005 10:06 AM
SINGAPORE--Nine months after its first non-founder customer began installing its software, E2Open is enjoying new bouts of customer successes, with non-founder companies making up more than half of its clientele.

E2Open was formed in 2000 by leading technology companies such as Hitachi, IBM, LG Electronics, Nortel, Seagate, and Solectron. Its first non-founder customer is semiconductor manufacturer Agere Systems, which installed the software last October to automate its global supply chain processes. The software was implemented in four sites--Bangkok, Florida, Pennsylvania and Singapore, said Thomas Linton, chief procurement officer for Agere Systems Singapore.

Greg Clark, E2Open's president and chief executive officer, said signing on Agere Systems was "a very big milestone for us". "One of the things that we really needed to prove was that our solutions are applicable outside the original companies that helped us get going," he told ZDNet Asia in an interview.

According to Clark, E2Open's sales pipeline is looking good. There are about 30 customer supply chain hubs in production, and the new customers are "brand name companies" that will be announced at a later date, he revealed.

Clark added that over 6,000 companies today "connect to E2Open and obtain their supply chain information from E2Open applications, and primarily these sites are in the Asia-Pacific".

"Most of our customers are multinational corporations like Agere, but our primary industry is electronics… and electronics manufacturing happens in Asia. So every project that we've ever done has had a substantial presence in Asia," explained Clark.

E2Open has offices in Tokyo, China, Taiwan, Korea, Malaysia and Singapore.


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