On-demand software provider NetSuite has unveiled new translation and multi-language capabilities to meet the needs of businesses operating in multiple countries.
Languages available in this release are traditional Chinese, Japanese, Spanish, German and French, with simplified Chinese to be available before year-end.
At the same time, the company also introduced a new tax engine and corresponding financial reporting capabilities to allow businesses to configure NetSuite applications for local and international financial reporting standards, as well as unique local tax requirements.
According to NetSuite, the latest enhancements mean businesses can now support their workers and customers in local languages. The new tax capabilities also give organizations the capability to address local sales and statutory requirements, the first for an on-demand application, the company added.
Said Alvaro Garcia, chief operating officer of Madrid-based Cubitel Comunicaciones: "We needed a complete ERP (enterprise resource planning) and CRM (customer relationship management) solution that was easy to use and would scale with our rapid growth." The company is a maker and distributor of cables and communication components.
"With these new capabilities, small and midsized businesses now have a cost-effective means of growing their business internationally on the NetSuite platform, ensuring they have clear, real-time visibility of the company's activities worldwide from wherever they may be," said Craig Sullivan, director of international products at NetSuite.
NetSuite made its foray into Asia by establishing a Singapore office in September this year. Company CEO Zach Nelson said expanding into the region was a natural progression because NetSuite was receiving thousands of sales leads from Asia.
The company competes with Salesforce.com, Siebel and Oracle in the same market, as well as open-source players like SugarCRM.
Business applications powerhouse SAP is also reported to be eyeing the same pie, with a product slated for launch by year-end.
According to research firm IDC, the global demand for software-as-a-service is poised for growth. The market will be worth US$10.7 billion in 2009, from US$4.2 billion last year.
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