As far back as 2005, Microsoft executives knew that confusing hardware requirements for the Windows Vista Capable program might get them in trouble. But they did it anyway--over the objection of PC makers--at the behest of Intel, according to e-mail messages released as part of a class-action lawsuit pending against Microsoft.
In early 2006, Intel's Renee James, vice president and general manager of Intel's software and solutions group, was able to prevail on Microsoft's Will Poole to change the proposed requirements for Microsoft's proposed "Vista Ready" marketing program to include an older integrated graphics chipset that couldn't run Vista's Aero interface. At the time, Intel was worried that it wouldn't be able to ship the more advanced 945 chispet, which was capable of running Aero, in step with Microsoft's proposed schedule for the introduction of the marketing upgrade plan.
This led to the creation of the "Vista Capable" logo, which is the reason Microsoft is now in court, facing a class-action lawsuit on the part of PC owners who bought so-called Vista Capable machines in late 2006 only to find those machines could only run Vista Basic, which doesn't feature the Aero interface. The potential for confusion was well-understood both outside the company, as noted here in this CNET News.com story from March 2006, and within the company, as multiple e-mail threads reveal.
A treasure trove of e-mail messages has been released as part of that case, and the Seattle Post-Intelligencer's Todd Bishop has spotlighted a number of e-mail messages that call into question whether Microsoft was acting, at least in part, on Intel's behalf when it set the requirements for the Vista Capable marketing program. Several pages of e-mail messages were redacted by the court. All e-mail messages quoted in this report were taken verbatim, typos and all, from a PDF file put together by the Seattle Post-Intelligencer in a blog posted by Bishop yesterday.
"In the end, we lowered the requirement to help Intel make their quarterly earnings so they could continue to sell motherboards with the 915 graphics embedded," Microsoft's John Kalkman wrote in a February 2007 e-mail to Scott Di Valerio, who at the time managed Microsoft's relationships with the PC companies and recently took a job with Lenovo. The change took place in January 2006, and was formally rolled out by Poole, currently corporate vice president of Microsoft's unlimited potential group, without the knowledge of Jim Allchin, the now-departed Microsoft executive who was supposed to be in charge of Vista's development
Intel declined to comment on specific e-mail messages until it had a chance to review them. But in response to the Kalkman e-mail, read to a Intel representative, the company said, "We do not know who John Kalkman is. We do know that he is not qualified to know anything about Intel's internal financials or forecasts related chipset, motherboard or any other products. He would have no visibility into out financial needs in any given quarter."
The planning for the Vista Capable program started long before it was publicly announced in May 2006, a few months after the final delay in Vista's ship date was announced. The idea was to mimic what Microsoft did with Windows XP, to assure customers buying PCs sold within a few months of the launch date that their hardware could run the new operating system when it was formally released. This helps PC makers avoid a swoon in demand in the weeks and months prior to the launch of a new operating system.
Microsoft knew that Vista's Aero interface would put a significant strain on the hardware used in those PCs, and so in 2005 it started putting requirements together for the Vista Ready program using Intel's 945 chipset as the baseline chipset needed for designation as "Vista Ready."
Eric Charbonneau, an unidentified Microsoft executive, told his direct reports in August 2005 in an e-mail that the older 915 chipset wouldn't cut it. "Any OEM who plans to ship an Intel 915 chipset system (using UMA, without separate discrete graphics hardware) for Summer 2006 needs to know that: 1. Their systems will not be eligible for the Windows Vista Ready designation..." Simply put, the 915 chipset couldn't support the Windows Vista Display Driver Model (WDDM), and that capability was a requirement at the time for being able to slap a "Vista Ready" sticker on a PC.
However, at some point between that e-mail and January 2006, Microsoft changed its stance on the 915 chipset. The 945 chipset was Intel's top-of-the-line integrated graphics chipset when it was introduced in May 2005, but it still sold lots of lower-end 915 chipsets in both desktops and notebooks. Intel didn't launch the notebook version of the 945 chipset until January 2006, and was apparently concerned that it would be unable to get enough 945 systems into the market by the middle of 2006, the (at the time) launch expectation for the Vista Ready program.
With notebooks a far-faster growing segment of the PC market than desktops, Intel apparently felt that if only 945 chipsets were deemed Vista Ready, that demand for systems with 915 chipsets--still a significant mix of its products--would fall off the face of the earth. And also, that it would be unable to produce enough 945 chipsets to meet its commitments to PC makers--orders that might otherwise go to Advanced Micro Devices.
In January 2006, Poole sent an e-mail to several Microsoft executives informing them that the plan had changed, and that Intel approved. "I went over the new plan with Renee tonight. Not surprisingly, she is pleased with the outcome. I told her we wanted to communicate to OEMs and retail first, and then they can cascade their own communication. They are losing orders every day, so we need to get a simple communication out ASAP."
In February 2006, one month after Will Poole informed the Vista team of the decision, Microsoft's Will Johnson wrote an e-mail laying out some more of the specifics.
"We have removed the WDDM requirement for Vista Capable machines, the modern CPU and 512 RAM requirements remain intact, but the specific component that enables the graphical elements of Windows Vista (re: aeroglass) has been removed. This was based on a huge concern raised by Intel regarding 945 chipset production supply and the fact that we wanted to get as many PCs as possible logo'd by the 4/1 U.S. retail REV date. The push to retail should be that while this opens up a wider band of machines to being Vista Capable retailers should be very aggressive in communicating to their OEMs (and thus Intel) to maximize production of 945 chipset equipped machines going forward."
According to e-mail messages exchanged, many inside Microsoft were appalled at the decision to let Intel's supply concerns dictate its marketing policies. Now Microsoft had to go out and create a two-tiered program promoting both "Vista Capable" machines and "Vista Premium Ready" machines.
A Vista Capable sticker would simply mean the PC could run Vista Basic, allowing PC makers to promote their PCs as "Vista" PCs while glossing over the fact that the minimum hardware requirements for that label couldn't really handle the improved graphics that were one of the major reasons to upgrade to Vista. This confusion was exactly what Microsoft and its PC partners hoped to avoid when they were first drawing up the requirements in the first place, and several e-mail messages show those concerns were shared widely prior to, and following, Poole's decision.
Hewlett-Packard was particularly incensed, since it had decided to adopt Intel's 945 chipset more aggressively, believing it was the only chipset that would support the Vista Ready program.
Microsoft's Mark Croft wrote in response to Poole's e-mail that, "We need good messaging for the elimination of WDDM in Capable, as we have had this as a requirement since inception over 18 months ago."
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