By
Mike Ricciuti and Martin LaMonica
Wednesday, September 21 2005 09:43 AM
URL:
http://www.zdnetasia.com/news/software/0,39044164,39256341,00.htm
Microsoft on Tuesday announced a sweeping reorganization of the company into
three new divisions, a shift that will lead to the retirement of longtime
Windows development chief Jim Allchin.
The plan calls for a reorganization of Microsoft into three large divisions
led by individual presidents, each reporting to Steve Ballmer, Microsoft's chief
executive.
• Jeff Raikes will head up the
company's Business division, which will house Microsoft's Information Worker
group (which includes its Office product line), and its Business Solutions
packaged applications group.
• Kevin Johnson and Jim Allchin will be co-presidents of the Platform
Products and Services division, which will comprise Windows Client, Server and
Tools and the MSN division. Microsoft said Allchin will hold that new position until he retires, once the company ships Windows Vista at the end of next year.
• Robbie Bach will be president of the Entertainment and Devices
division, which will oversee games and mobile device development.
The huge reorganization is designed to streamline the company's
decision-making process and improve product development, Ballmer said in a
statement.
In the past several months, some insiders and former employees have said that
Microsoft has become too bureaucratic and process-driven to compete with nimbler
competitors such as Google.
"Our goal in making these changes is to enable Microsoft to achieve greater
agility in managing the incredible growth ahead and executing our software-based
services strategy," Ballmer wrote in an e-mail sent to employees on Tuesday.
"Our
goal in making these changes is to enable Microsoft to achieve greater agility."
--Steve
Ballmer, Microsoft CEO
The restructuring will help Microsoft jump on opportunities that arise, said
Israel Hernandez, an analyst at Lehman Brothers.
"There's not a reason they can't dominate a lot of these emerging markets
themselves," Hernandez said.
The massive change indicates a deliberate shift within Microsoft to emphasize
hosted software services. By bringing its MSN group into its main product unit, Microsoft
intends to accelerate a move to hosted software-based services, Ballmer said in
a statement.
"Our MSN organization has great expertise in innovating quickly and
delivering software-based services at scale. The platform groups have great
expertise in creating a software platform and user experience that touches
millions of people," the CEO said.
Ray Ozzie, who joined the company as one of its three chief technology
officers earlier this year, following Microsoft's acquisition of Groove
Networks, will expand his responsibilities to drive the software-based services
strategy.
"Under Ray's technical leadership and weaving together both software and
software-based services, I see incredible opportunity to better address the
changing needs of our customers' digital lifestyles and the new world of work,"
Ballmer wrote in the e-mail.
The reorg has been in planning stages since August, when Microsoft hired Kevin Turner, a former Wal-Mart Stores executive, to take over as chief operating officer, according to sources.
At the time, Microsoft said that Johnson, who was serving as sales chief,
would move to an unspecified new role once Turner joined Microsoft this
month.
Early reaction to the reorg was generally positive. "The alignment makes very
good sense, given what people are doing now and what their strengths are," said
Michael Gartenberg, an analyst at Jupiter Research.
"We
know who the players are--now we have to find out what their game plans are."
--Michael
Gartenberg, analyst, Jupiter Research
Gartenberg said it was too early to say whether the move marks a dramatic
shift in Microsoft's overall strategy: "We know who the players are--now we have
to find out what their game plans are."
Mark Stahlman, a software analyst and technology strategist for Caris &
Co, agreed the reorganization makes sense for the software maker.
"Microsoft ties everything together," Stahlman said. "Having these crosslinks
in their technology makes sense for them to map it out in their management
structure."
But another analyst questioned the effect the change would have on the linked
development of Office and Windows.
"It looks like they did, to some extent, what the Department of Justice
couldn't," said Gartner analyst Michael Silver, referring to a split
between the Windows operating system division and the Office division that
was a possibility from the federal government's antitrust lawsuit. "I could see
where this could make it harder for Windows and Office groups to work together,
and they do need to."
But Silver doesn't expect smoother operations out of the plan. "We're
skeptical that this will change their execution at this point," he said.
Follow the leader
The promotion of Ozzie, who will report directly to Chairman Bill Gates, underscores just how important services have become to the company. "Microsoft sees software as a service as a part-answer to the maturing software market," said Rob Helm,
director of research at Directions on Microsoft.
Ozzie's background means he is suited to the task, said Jamie Friedman, an
analyst at Fulcrum Global Partners. "Ray Ozzie is a valuable technology
resource, and his role now will be more delineated," Friedman said. "It's a
better use of Ray and his skill set and training."
Another significant aspect of the reorg is the promotion of Eric Rudder, who
is seen by some observers as a possible future leader of the software giant.
"Microsoft
is maturing, and they really need marketing and sales people at the top."
--Rob
Helm, director of research, Directions on Microsoft
Rudder will take on a new role, focusing on the company's overall technical
strategy. He'll report directly to Gates. Rudder, who heads Microsoft's Server
and Tools division, will move into his new post following the shipment of new
versions of Microsoft's Visual Studio development tools and SQL Server database
later this year.
One potential downside to the reorg is that morale among Microsoft's
rank-and-file could be adversely affected, since Allchin and Rudder, two of the
company's top technical experts, will depart key leadership positions, analyst
Helm said.
"Microsoft is maturing, and they really need marketing and sales people at
the top, but I am not sure employees want to hear (that)," Helm said. Johnson,
heir to Allchin's throne as Windows chief, is not a geek, but has a sales
background.
With the realignment, the new Platform Products and Services division, which
includes Windows, will cover roughly 60 percent of Microsoft's revenue.
The Business division is expected to be the source of roughly 28 percent of
the company's revenue, while the Entertainment and Devices Division will make up
roughly 10 percent of the company's business.
Shares of Microsoft were virtually flat at US$25.86 a share in later afternoon
trading on Tuesday.
CNET News.com's Joris Evers and Dawn Kawamoto contributed to this
report.