Create alert23400 results for "Customer support"
Customer support, the new sales force
News During downturn, support agents' expertise at satisfying customers can also be tapped to generate sales leads, says service operations head.
Tags: Customer support, Support, Training, Asia-Pacific, Sales, Customer, agent, sales force, customer service, call-center
Dell India opens customer support facility
News Computer company Dell today launched its International Services and opened a customer support facility at Whitefield, near Bangalore in India.
Symantec admits to customer support woes
News But says problems dealing with Veritas products are a symptom of merger's success.
Tags: Customer support, Security, Help desk
Dell steps up customer support in Asia
News The PC manufacturer reaffirms its commitment to enterprise customers, launching its third support center in the region.
Customers show SAP who's boss over support price hike
News SAP User Group Network secures deal by which SAP must meet a set of key performance indicators before it can increase support costs.
Tags: Pricing, Business applications, SAP AG, Asia, CPU, Storage, software company, KPI, Pricing, Hardware
Short Take: Dell opens customer support facility in India
News Computer company Dell today launched its International Services and opened a customer support facility at Whitefield, near Bangalore in India.
Short Take: Dell opens customer support facility in India
News Computer company Dell today launched its International Services and opened a customer support facility at Whitefield, near Bangalore in India. Dell International Services is a division of Dell Computer India Pte Ltd.
Gateway bids to cut customer-support costs
News
CSSL to provide 24 hour customer support over Y2K
News Local systems integrator Commercial Software Services Limited (CSSL) has announced its Millennium Gold Service, under which it will provide round-the-clock Year 2000 (Y2K) customer support service to customers.
PeopleSoft rallies for customer support
News The software maker's customer advisory board issues a letter to consumers, asking them to show their support for the company as it battles a hostile bid from Oracle.
Google tries its own take on customer service
News Not surprisingly, the search giant thinks automation and innovation are important. But as CEO Eric Schmidt says, everyone wants to wring a neck when things go wrong.
Tags: Customer support, Software-as-a-service (SaaS), Services, Google Inc., Phone, sales team, Customer support, Services, Software-as-a-service (SaaS), Sales
Microsoft reverses decision on Exchange 2007 support
News After notifying customers and partners that Exchange Server 2007 wouldn't be able to run on Windows Server 2008 R2, the Exchange team has reversed its decision.
Tags: E-mail servers, Microsoft Corp., Service Pack 2, Microsoft Windows Server 2008, Microsoft Windows Server, Microsoft Windows, Microsoft Exchange Server 2007, blog, general manager, blog posting
Facebook's mounting customer service crisis
News It's unclear how many members still can't access their accounts after Facebook acknowledged a database issue, but one thing's for sure: the ones locked out are steaming mad.
Tags: Web 2.0, Facebook, Web 2.0, Robert Scoble, screen name, Plaxo Inc., Cable, e-mail, IM, customer service
Red Hat and Microsoft support mixed virtualization
News It is now possible to deploy supported virtualization environments that combine Red Hat Linux with Microsoft Windows Server, the two companies have announced.
Tags: Virtualization, Microsoft Corp., Red Hat Inc., Microsoft Windows Server Hyper-V, Microsoft Windows Server 2008 Hyper-V, Server, Microsoft Windows Server 2008, Microsoft Windows Server, Microsoft Windows, Red Hat Enterprise Linux
S'pore YOG to support multimedia services
News SingTel is official "multimedia services partner" for Singapore 2010 Youth Olympic Games, but details are sketchy regarding which services will be activated.
Tags: Web 2.0, Web sites, Mobile platforms/communications, GPS, SingTel, Singapore, 3D, social networking, Web 2.0, Mobile platforms/communications
