Create alert26616 results for "Services"
Ovum: China lacks IT services powerhouses
News Despite government push in IT and business process outsourcing services, Chinese equivalents of TCS and Infosys will not emerge in "foreseeable future", report says.
Tags: Outsourcing, Offshoring, Tata Consultancy Services Ltd., Infosys Technologies Ltd., Outsourcing, Ovum, software, Information Technology, IT Services, India
Salesforce demos Service Cloud 2
Videos New Web-based tools for customer service
Tags: Cloud computing, Software-as-a-service (SaaS)
Developed SMBs to increase IT services spend
News IT services expenditure among small and midsize firms in Australia, Korea and Japan will grow 10 percent from 2009 to 2013, says AMI.
Tags: Business, Services, Business, Information Technology, IT Services, Services, Small And Medium Business, Australia, Japan, Korea
S'pore startup to plug managed services hole
News Value Advantage wants to help managed services providers penetrate SME market, and address "disconnect" in how technology is packaged and sold.
Tags: Infrastructure/architecture management, Service level management, Services, Business, Canadian company, Greg Lipper, Small And Medium Enterprise, CEO, COO, Asia-Pacific
Google tries its own take on customer service
News Not surprisingly, the search giant thinks automation and innovation are important. But as CEO Eric Schmidt says, everyone wants to wring a neck when things go wrong.
Tags: Customer support, Software-as-a-service (SaaS), Services, Google Inc., Phone, sales team, Customer support, Services, Software-as-a-service (SaaS), Sales
Michael Dell brings self-service IT to the enterprise
Videos Dell CEO touts more visibility for IT managers
Tags: Services
Nokia targets 300M services users by 2011
News Finnish phone maker looking beyond selling devices and wants 300 million users on its devices pulling cloud data within two years, says its corporate strategy chief.
Tags: Mobile/Wireless, Data services, Mobile platforms, Facebook, Nokia Corp., London Business School, mobile, Broadband, chief development officer, device manufacturer
IT service levels: It's time to drop your standards
News Businesses could see IT service levels slip as tech departments cut back in the slowdown.
Tags: Service level management, Services, Service Level, Telecommunications, Standards, Gartner Inc., content management system, CIO, VP, recession
Thai managed services market booming
News The outsourcing market in Thailand contributes about 25 percent of the overall IT services market, worth US$856 million and expected to achieve double-digit growth.
Tags: Outsourcing, Web services, Service level management, Location-based services, Offshoring, Outsourcing, Managed Security Service, IT Services, Thailand, SLA
Google Translate now helps with pronunciation
News It's one thing to translate a word, but it's another thing to know how to correctly pronounce a word written in an unfamiliar character set. Google Translate just added that feature.
Tags: Service level management, Google Inc., Language, English, Service level management
Salesforce.com adds Twitter to cloud services
News Company's Service Cloud 2 option brings Twitter-based customer service options to its clients now and will bring knowledge bases and forums later.
Tags: Software-as-a-service (SaaS), Web services, Cloud computing, Marc Benioff, InStranet Inc., Software-as-a-service (SaaS), Cloud computing, business software company, Facebook, knowledge
Microsoft details changes to SQL Data Services
News The company's development team reveals more details of the fully hosted service option for SQL Data Services, first announced last month.
Tags: Data services, Microsoft Corp., Microsoft SQL Server, RDBMS, Database, SQL, database system, SDS, program manager, Microsoft Visual Studio
Managed print services gain favor in Asia
News With tough economic climate affecting printer sales, vendors will look toward managed services, helping market to reach US$1 billion by 2012, says new report.
Tags: Hardware, Services, Managed Print Services, Hewlett-Packard Co., Asia, Asia-Pacific, Australia, Sales, Japan, Fuji-Xerox
Malaysia keeps lofty spot for global services
News Country keeps third position in AT Kearney 2009 Index of Top 50 outsourcing locations, but must remain wary of upcoming rivals in region, says government official.
Tags: Offshoring, Outsourcing, IT outsourcing, Services, Outsourcing, Single Sign-on, India, Vietnam, Singapore, Malaysia
S'pore transport regulator partners Google Maps
News Country's Land Transport Authority hopes to make public transport "choice mode" by offering Google Maps as part of travel planning service.
Tags: Location-based services, Transport, Google Inc., CEO, partnership, Singapore, ERP, Southeast Asia, Regulator, data-processing
