Staffed by 38 employees and headed by director Husin Jazri, Niser has over the last several years introduced a number of Web-based services to more effectively manage emerging ICT threats.

Industry ICT Company Established in 2000, Niser is a national body to monitor issues relating to Malaysia's cyberspace security and address core ICT security issues in the country. It is under the supervision of the Ministry of Science, Technology and Innovation in Malaysia. Employees 38 IT staff 19 Annual IT Budget S$100,000 (US$62,690)

The organization, and in particular the Malaysian Computer Emergency Response Team (MyCert), introduced an SMS (short message service) alert service to tip off members of newly discovered cyber threats and system vulnerabilities. This service provided a fast and efficient method of disseminating information on critical problems for prompt action to be taken.

Similarly, SMS can also be used to report incidents to MyCert. This channel can be used round the clock, and reports are received and attended to by MyCert personnel regardless of time and location. MyCert is one of the very few computer emergency response teams worldwide that provides its users the ability to perform incident reporting via SMS.

To help organizations properly secure and harden their IT environment, Niser also has technology to remotely scan their networks. The center does this by using the public IP addresses of the organizations.

Another service is vulnerability handling that allows Internet users to inform the MyCert team of vulnerabilities found in their system, which the team then assists in finding a solution.

The team at Niser also tackled a pressing security issue in Malaysia last year with the help of advanced technologies. When a number of local Internet banking Web sites were found to be targets of phishing scams, MyCert tracked down phishing sites hosted on foreign servers and took action to shut down the sites. It also found compromised machines hosted by servers in Malaysia that were used to operate phishing sites. MyCert assisted in shutting down the phishing sites and worked with the owners to rectify and harden their machines.