How to pick the right defenses
By Anil Miglani and Jackie Chan, Special to ZDNet Asia
Tuesday, October 26 2004 11:16 AM
Every week, new stories appear about computer viruses, worms, Trojans, hack
attacks and e-mail scams, all of which can have potentially devastating
effects. SMBs are not spared from such threats.
With the increasing availability and affordability of broadband access, more
small and medium-size businesses (SMBs) are connecting their IT networks to
the Internet and expanding their use of remote network connectivity. In
addition, SMBs are increasingly conducting business over the Internet,
making electronic payments and other financial transactions, so their risk
has gone up significantly. Such risks are not limited to just their own
business but to all those with whom they conduct electronic transactions,
including customers, suppliers and other business partners.
Not surprisingly, many large businesses now require SMB partners to
implement IT security. Breaches can result in loss of important
data, disruption in business and even damage to the business' reputation. It
is important, therefore, that SMBs take a comprehensive approach to IT
security and adopt all reasonable measures to protect their information.
The big question: What If?
The first step in designing a security system for any business is asking some
key questions. What would be the business impact of a major security breach?
What if the data stored on PCs or servers is corrupted by a virus and
rendered unusable? What if the hard drive fails, resulting in a total loss
of data? What if the Web site is attacked, preventing customers from placing
orders or if critical customer data is stolen?
The answers to such questions can be very revealing. SMBs may realize that
potential costs for IT security breaches include not just replacing a hard
drive or stolen laptop, but loss of business, damage to their reputation and
even potential legal liabilities. In some cases, lost data may be
irretrievable, rendering its cost inestimable.
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Thousands of software vulnerabilities are discovered each year. The time between the discovery of new
vulnerabilities and related virus attacks is shrinking.
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Assess your security needs
However, using these individual security applications can be cumbersome for
SMBs that often don't have any IT staff to manage them. Such businesses may
consider using integrated security appliances or managed security services.
Start with the network basics: Antivirus, antispam, firewall, intrusion
detection
Most people are familiar with antivirus, which is now the most common type
of protection. SMBs can install antivirus software and use real-time
scanning on their PCs, network gateways and e-mail servers. Many businesses
have antivirus software installed on multiple levels instead.
In the last couple of years, businesses have begun adopting antispam software
to control unsolicited mail. In addition, firewalls can be very useful in
preventing outsiders from accessing your system and preventing unauthorized
software from connecting to the Internet. Microsoft now has a firewall built
into its Windows operating system but many businesses may want to install
firewalls that allow better control over which applications are allowed
access.
However, using these individual security applications can be cumbersome for
SMBs that often don't have any IT staff to manage them. Such businesses may
consider using integrated security appliances or managed security services.
Many security vendors such as Symantec, McAfee, Fortinet, NetScreen and SonicWall have security appliances that provide integrated security. The advantage of these appliances is that a single piece of equipment can potentially provide all commonly needed security products like firewalls,
VPNs, antivirus, antispam, intrusion detection. Many vendors also offer
subscription services that automatically update the software in their
appliances. Given their lower maintenance requirements and comparatively
lower total costs, these appliances have become quite popular in recent
years.
Another emerging trend is managed security services. Instead of installing
various security products on customers' premises, the vendor offers security
as a service over the Internet. Customers get the benefit of continuously
up-to-date security without having to manage the products in-house.