Issue #1: Connecting the business
25 February 2004
Few would argue that IT is a tool to help achieve competitive advantage, but finding the right solution and the vendor with the right fit remains to be a challenge. This first installment offers tips for buying the right PC, printer, storage, software, and security solution--critical components for a "connected" business.
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Issue #2: Growing the business
25 March 2004
Several issues affect the SMB's ability to capitalize on IT. How do you ensure you buy the right technology solution that is able to support your business when it expands in, say, one or two years' time? Find out what the heads of some businesses including PestBusters, FarEastFlora and Hard Rock Caf? have to say.
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Issue #3: Getting the business online
26 April 2004
The Internet population is growing and you know it's time to get the business online. How do you go about setting up a Web site with transactional capabilities? What are the differences between virtual hosting and co-location hosting?
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Special Report #4: Doing more with less
25 May 2004
This issue looks at how firms can raise office productivity efficiently without forking out a bundle. We also identify areas for business improvement and offer tips on overcoming resource constraints.
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Special Report #5: Building flexibility into the business
26 July 2004
What happens when you want to expand your business beyond a single geographical location? Can your IT infrastructure meet your new business requirements? We highlight solutions that ensure you invest today for tomorrow.
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Special Report #6: Delivering service excellence
26 August 2004
In today's competitive environment, SMBs in the high-volume, low-margin business cannot afford to neglect customer loyalty. We look at the technologies and business strategies that firms can deploy to enhance the value of their customer service.
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Special Report #7: Securing the business
26 October 2004
Enterprise security is as important to an SMB as it is to a large organization. This issue highlights security solutions and strategies that protect a firm's critical networks and information. We also look at how SMBs can ensure they are well-prepared for disaster?
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Special Report #8: Show me the money
26 November 2004
IT is not just a tool to improve productivity and cut costs, it also helps businesses to differentiate their offerings. This issue looks at what new technologies are on the horizon in 2005, and highlights ways in which IT can support and enable innovation in SMBs.
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