360 Degree
36 Stories
D-Link AirPlus DI-614+
Reviews Its ease of use, good performance, excellent security features and low price make the DI-614+ a strong candidate for home and office use -- but its limited range and restricted warranty requirements pull it up short of perfection.
Is CRM all it's cracked up to be?
News Despite the hoopla, the customer-centered software often fails to deliver.
Surviving the dot-com deluge
News The Internet was the best thing that ever happened to 1-800-Flowers, and CEO Jim McCann figured that out early on--that's one reason why his company flourished before, during and after the cybermeltdown of 2001.
10 things you should do near the end of a project
Techguide Depending on the size of your organization, you may treat project management as a casual practice or you may have an involved PMO.
Tags: Customer support, IT project management
Apple's mouse goes Mighty
News Here it comes to save the day: Multibutton device lets people scroll vertically, horizontally and even diagonally.
Tags: Hardware, Personal Computers
Intel modifies Wi-Fi to add mileage
News Wireless access that travels more than 60 miles? Yes, if you have the right antenna, according to Intel's researchers.
Tags: 802.11/Wi-Fi
Net services firm buys failed British e-tailer
News Bright Station, an Internet services company, agreed to buy the software of Boo.com, a failed U.K. Internet clothing retailer, for US$372,500 to boost its business of setting up and helping companies trade online.
Microsoft dials up phone ambitions
News Software maker formally makes its push into the telephony market with new desktop and server software, plus gadgets.
Tags: VoIP/IP telephony
Leadership classes can strengthen skills before and after a promotion
Insight Whether you're trying to get promoted or you've just landed in a high-level management role, experts say it's never too late to bone up on leadership skills. One way is taking group courses--an approach that has worked well for other CIOs.
Inside Symantec's security bunker
News What goes on behind the locked underground doors, as the company hunts down hacking attacks and tracks botnets?
Tags: Security, Network security, Security Management, Security implementation/standards
Week in review: Of mice and Microsoft
News Apple introduces the Mighty Mouse, while Microsoft deals with security issues and shops at Wal-Mart for a new exec.
Tags: Keyboards and mice, Microsoft Windows
CRM: Dream or nightmare?
Insight Peruse any recent survey of CIOs and you could conclude that the letters "CRM" are the Holy Grail for corporations, promising to smooth customer relations and improve the bottom line.
Indian firm utilises Australian Web expertise
News Noida-based ASP and software company AP Technosis (APT) has signed up with three Australian firms for onsite consultancy and hosting services.
SAP updates tools for managing customer relations
News One analyst says the package is "nothing revolutionary" but notes the company may pull ahead of rivals anyway.
Tags: Customer resource management (CRM), Enterprise resource planning (ERP), Sales force automation
CA, Deloitte expand Asia partnership
News Companies expand their Asia South partnership and join forces to secure a bigger piece of the market for governance and risk management services.
Tags: Services, IT Management
