Back Office
308 Stories
Downturn delays death sentence for legacy IT
News Businesses are delaying tech upgrades as they look to save money during the economic downturn, says the U.K.'s National Computing Center.
Tags: Infrastructure/architecture management, Cost control, IT budgeting, Software-as-a-service (SaaS), IT Budget, Survey, Cloud Computing, hardware upgrade, Back-office, software
Why banks will push ahead with offshoring
Insight perspective Tough times mean banks and financial services firms may have to overcome fears and embrace new forms of offshoring, says consultant.
Tags: IT outsourcing, Services, Morgan Stanley, Financial Services Organization, Back-office, F&A Offshoring, Andy Jones, compliance, Chennai, financial
S'pore, M'sia IT groups ink outsourcing pact
News update Singapore's SITF and SBF sign outsourcing partnership with Malaysia's Pikom to boost business value of participating companies.
Tags: IT outsourcing, Outsourcing, Business development/management, Business plans, Business, Outsourcing, India, Singapore, Small And Medium Business, Back-office
IT and back office feel the UK Treasury knife
News The U.K. government aims to shear US$10.5 billion from its annual IT and back office costs through shared services and outsourcing.
Tags: IT outsourcing, Outsourcing, Steria, Back-office, Government, CIO, public sector, U.K., information technology, health care
Telegraph CIO ready for an all-cloud back office
News The Telegraph Media Group is looking to move as much of its back office IT into the cloud as possible.
Tags: Cloud computing, E-business, Google Inc., Telegraph Media Group, Back-office, Cloud computing, Amazon.com Inc., CIO, information technology, project management
EMC to cut 2,400 from workforce
News Storage giant EMC announces a 7 percent global workforce reduction, despite preliminary record fourth-quarter revenues.
Tags: Layoffs, Budgeting/cost control, Storage, Virtualization, Workforce, EMC Corp., Back-office, net income, CEO, job
Indian firms still lead outsourcing pack
News Though shaken by events such as the Satyam scandal, India remains a key outsourcing market as no other country poses a serious threat for now, says advisory firm.
Tags: IT outsourcing, Services, Outsourcing, India, Outsourcing Company, Asia-Pacific, Back-office, outsourcing industry, Mumbai, industry
UK CIOs look to more efficiency, flexibility
News IT experts in the United Kingdom say greater efficiency and flexibility need to be on chief information officers' New Year resolutions, in light of a tough 2009.
Tags: Business Strategies & Functions, Infrastructure/architecture management, IT Governance, Leadership, Outsourcing, CRM, Business, Back-office, CIO, payment
APAC PC market returns to the black
News After two quarters of decline, region's PC shipments saw 19 percent sequential, and 8 percent year-on-year, jump in the second quarter, says IDC.
Tags: Personal Computers, Sales/revenue, Hardware, Region, International Data Corp., Asia-Pacific, Small Business, Sales, Back-office, Notebook
HSBC job cuts to hit techies
News HSBC has confirmed IT workers will be hit by the 1,100 job cuts the bank announced on Friday, as fallout from the global credit crunch continues.
Tags: Layoffs, Banking, Job Cut, Back-office, information technology worker, London, Silicon.com, job, bank, information technology
Xerox to acquire Affiliated Computer Services
News Dcument company has said it will buy ACS, a major American public-sector business-process contractor, in a US$6.4 billion deal.
Tags: Hardware, Business Strategies & Functions, IT project management, Xerox Corp., Asia, Outsourcing Company, BPO, managed services, South America, solution provider
Why make consumers pay more for e-services?
Blogs Electronic services have long been touted as a way for governments to improve operational efficiencies and facilitate be...
Sara Lee, IBM sign outsourcing deal
News Stretching seven years, contract will see IBM's Philippine delivery center as one of the locations tasked to support finance and accounting services for Sara Lee.
Tags: IT outsourcing, Outsourcing, Sara Lee Corp., IBM Corp., Outsourcing, Business Process, Back-office, SCM, Procurement, supply chain
Philippines spotlights software, BPO cities
News Country unveils "global domination" campaign to market local software market, and identifies new "next-wave" cities as alternative outsourcing hubs.
Tags: Services, Business applications, City, Outsourcing, Conference, Philippines, software company, BPO, Back-office, software
Philippine BPOs must drive higher value
News Country's outsourcing players should now focus on becoming high-value services hubs to differentiate themselves from India, urge industry watchers.
Tags: Services, Outsourcing, India, Philippines, BPO, Back-office, outsource, job, industry, talent
