Bpo
185 Stories
BPO players to shrink 25 percent by 2012
News Critical for companies to pick right business process outsourcing partners as quarter of top providers will cease to exist in three years, Gartner predicts in new report.
Tags: Outsourcing, IT outsourcing, Outsourcing Company, Gartner Inc., Business Process, BPO, financial, service provider, IT outsourcing, Outsourcing
APAC BPO market to hit US$29B by 2013
News Asia-Pacific firms' investment in business transformation will spur long-term growth in region's business process outsourcing market from next year, says IDC.
Tags: Services, Business Strategies & Functions, Budgeting/cost control, Business, CFO, International Data Corp., Asia-Pacific, Singapore, Small And Medium Business, Business Process
Canon may follow Xerox's BPO plunge
News Singapore execs say Canon "open" to strengthening partnerships and acquisitions, following rival Xerox's buy of U.S. business process outsourcing firm.
Tags: Services, Components, Customer support, Xerox Corp., partnership, Canon Inc., Singapore, Business Process, BPO, Environment
BPO, the unfulfilled promise
Blogs The adoption of larger-scale (i.e. total contract value of US$25 million or above) BPO (business process outsourcing) de...
What do we mean by 'outsourcing'?
Blogs Reading all the statistics that come out regarding outsourcing has made me wonder if there is any consistency in the usa...
Xerox to acquire Affiliated Computer Services
News Dcument company has said it will buy ACS, a major American public-sector business-process contractor, in a US$6.4 billion deal.
Tags: Hardware, Business Strategies & Functions, IT project management, Xerox Corp., Asia, Outsourcing Company, BPO, managed services, South America, solution provider
India tops global outsourcing nations list
News Country trumps outsourcing nations ranking with six cities making the top 8 outsourcing destinations, according to global study.
Tags: IT outsourcing, Outsourcing, Outsourcing, India, Philippines, BPO, foreign direct investment, CIO, Chennai, outsource
Arroyo makes last pitch for Philippine ICT dept
News Philippine President Gloria Arroyo, who ends her term in less than a year, makes final appeal for lawmakers to pass bill to create standalone ICT unit.
Tags: Local Government, Politics, Information And Communication Technology, Business Process, BPO, U.S. Department of Transportation, Microsoft Office, agency, U.S. Congress, legislator
Asia's lawmakers need not copy Europe
Insight Region's governments should focus on core data protection concepts of harm prevention and accountability, yet stay true to culture, says IBM privacy chief.
Tags: Privacy, Data security, Security Management, Security implementation/standards, Government, Data Protection, Social Networking, IBM Corp., Law, Security
Crunch makes cheap BPO more popular
News Gartner says the recession is spurring the growth of demand for cheap business process outsourcing from India.
Tags: Outsourcing, IT outsourcing, Egypt, India, Outsourcing Company, Gartner Inc., Business Process, BPO, Indian Company, North America
Indian IT runs home, new geographies for growth
News Hit by global recession, India's local tech firms target projects on home soil and venture into new regions including Middle East and Latin America.
Tags: IT outsourcing, Outsourcing, Growth strategies and tools, Business, Infosys Technologies Ltd., Banking, Growth, Market, Information Technology, revenue
Philippine BPOs must drive higher value
News Country's outsourcing players should now focus on becoming high-value services hubs to differentiate themselves from India, urge industry watchers.
Tags: Services, Outsourcing, India, Philippines, BPO, Back-office, outsource, job, industry, talent
India's Essar plans more Philippine investment
News Having completed acquisition of Philippine BPO company, PeopleSupport, Essar plans further investment in the country, including telecom and power markets.
Tags: IT outsourcing, Investments, Acquisitions, India, Investment, Telecommunications, Philippines, Real Estate, Nasdaq-listed PeopleSupport, Business Process
A sign of things to come?
Blogs Dell Computer, the Texas-based computer maker, announced last Friday it is selling one of the only two company-owned cal...
Outsourcing trouble with Obama
Blogs I've written in this blog before about my great admiration for Barack Obama, whose sweeping message of change has catapu...
