Business Process Outsourcing Industry
15 Stories
Nortel mulls over restructuring plan
News Currently under bankruptcy protection, the networking vendor is working on reorganization strategy. For now, it's "business as usual", says company's Asian execs.
Tags: LANs and WANs, Business models, Business plans, Nortel Networks Corp., IBM Corp., Philippines, Business Process Outsourcing Industry, Europe, BPO, Chapter 11 bankruptcy protection
Indian BPO staff turnover skyrockets
News Indian outsourcers are facing record staff turnover according to a new report, with companies struggling to hold onto bonus-hungry workers.
Tags: IT outsourcing, Outsourcing, Tata Consultancy Services Ltd., India, Compensation, Business Process Outsourcing Industry, Staff Turnover, Business Process, BPO, Hay Group
Philippine BPOs to benefit from crisis
News As global economy sinks amid financial meltdown, Philippine outsourcing firms will benefit from new foreign contracts, says Aussie call center tech provider.
Tags: IT outsourcing, Outsourcing, Offshoring, Cost control, Business, Contact Center, Philippines, Tool, Business Process Outsourcing Industry, Business Process
Churn hits staff of India's IT firms
News Up to a third of workers in India's booming information technology and business process outsourcing market will quit soon after joining a company, according to IT industry association Nasscom.
A series of unfortunate layoffs
Blogs Despite the depressing economic outlook around the world, most Filipinos that I've talked to still view the Philippines ...
Longing for lost Philippine glory
Blogs It's difficult to imagine now, but the Philippines was for a time the toast of Asia. Just visit YouTube and type the wor...
Philippines spotlights software, BPO cities
News Country unveils "global domination" campaign to market local software market, and identifies new "next-wave" cities as alternative outsourcing hubs.
Tags: Services, Business applications, City, Outsourcing, Conference, Philippines, software company, BPO, Back-office, software
Security market soars post-Mumbai attacks
News There is growing emphasis among India's public and private sectors on deploying technologically-enabled security systems as safety concerns rise across the country.
Tags: Authentication and encryption, Security Management, Security implementation/standards, Disaster Recovery, Security, India, Security System, Attack, Raju Bhatnagar, Guards
Obama, Satyam won't spell outsourcing doom
News India's outsourcing market will survive recent accounting scandal and U.S. President Barack Obama's promise to bring jobs back, say industry watchers.
Tags: IT outsourcing, Outsourcing, Offshoring, Outsourcing, India, job, U.S., industry, information technology, accounting
India's budget 'retains IT competitiveness'
News Government unveils budget that is warmly welcomed by national trade body Nassom, but deemed inadequate by some industry watchers.
Tags: Local Government, Taxes, E-government, India, International Data Corp., Information And Communication Technology, e-mail, industry, finance, tax
China is India's 'only possible threat'
Insight newsmaker Nasscom Chairman Ganesh Natarajan calls for India to improve its infrastructure, and urges local companies to innovate and reinvent themselves.
Tags: IT outsourcing, Outsourcing, Offshoring, Security, India, Information Security, software, job, China, revenue
India to tighten data protection laws
News The Indian prime minister has asked for changes in cybersecurity laws, after allegations of a call center data breach.
Tags: Business security, Data security, Security, Security implementation/standards
S'pore startup makes global security contest
News update Singapore's Hiperware will tout platform for developers to write applications in areas such as business process monitoring, compliance and defense.
Tags: Security, Security Management, Business applications, Supercomputing, India, Search Engine, Singapore, Business Process, BPO, venture capital
India's BlackBerry case raises privacy concerns
News Controversy over Indian government's request to monitor BlackBerry transactions highlights need for international agreement on data security, observers say.
Tags: Data security, International governments, Regulations, RIM BlackBerry, Security, India, Insider Threat, Indian Company, software, strategy
Returnees losing favor among corporate India
News Indian IT workers settled overseas but are eager to return home, may not find it easy to secure jobs as companies now prefer domestic talent, say industry watchers.
Tags: Recruiting, Budgeting/cost control, India, Business Process, layoff, technology company, job, bank, hiring, U.S.
