Business Process
924 Stories
Canon may follow Xerox's BPO plunge
News Singapore execs say Canon "open" to strengthening partnerships and acquisitions, following rival Xerox's buy of U.S. business process outsourcing firm.
Tags: Services, Components, Customer support, Xerox Corp., partnership, Canon Inc., Singapore, Business Process, BPO, Environment
BPO players to shrink 25 percent by 2012
News Critical for companies to pick right business process outsourcing partners as quarter of top providers will cease to exist in three years, Gartner predicts in new report.
Tags: Outsourcing, IT outsourcing, Outsourcing Company, Gartner Inc., Business Process, BPO, financial, service provider, IT outsourcing, Outsourcing
APAC BPO market to hit US$29B by 2013
News Asia-Pacific firms' investment in business transformation will spur long-term growth in region's business process outsourcing market from next year, says IDC.
Tags: Services, Business Strategies & Functions, Budgeting/cost control, Business, CFO, International Data Corp., Asia-Pacific, Singapore, Small And Medium Business, Business Process
Crunch makes cheap BPO more popular
News Gartner says the recession is spurring the growth of demand for cheap business process outsourcing from India.
Tags: Outsourcing, IT outsourcing, Egypt, India, Outsourcing Company, Gartner Inc., Business Process, BPO, Indian Company, North America
IBM data center gets deep energy retrofit
News Big Blue's "green innovation" data center in the United States uses technologies such as temperature sensors, and building designs aimed at cutting energy consumption.
Tags: Cloud computing, Data centers, Data Management, Green IT, IBM Corp., Storage, Business Process, Cloud computing, Server, server rack
When cash is king in M&A
Blogs Following on from last week's posting, we've seen more merger and acquisition (M&A) activity with TCS acquiring Citigrou...
Dell acquires Allin's Microsoft IT consulting business
News Deal, valued at US$12 million, aims to bolster Dell's consulting, such as in designing and implementing scalable networks and application architectures.
Tags: Services, Acquisitions, Allin Corp., Microsoft Corp., Business Process, business application, Consulting, News.com, Dell Computer Corp., collaboration
Outsourcing: Less money-saving, more time-saving
News Saving money through better business processes--not just cost-cutting--is a high priority for enterprises in the current climate, says Wipro executive.
Tags: IT outsourcing, Outsourcing, Wipro Technologies, Outsourcing, IT Budget, Outsourcing Company, ERP, Business Process, systems integration, billing
Will SOA be reincarnated as 'private clouds'?
Techguide Private clouds, which offers greater control and security over applications and data than public cloud computing, bears a striking resemblance to service-oriented architectures.
Tags: Business applications, Software-as-a-service (SaaS), SOA, B2B, Cloud Computing, Business Process, BPM, Dana Gardner, Joe McKendrick, blog
Sara Lee, IBM sign outsourcing deal
News Stretching seven years, contract will see IBM's Philippine delivery center as one of the locations tasked to support finance and accounting services for Sara Lee.
Tags: IT outsourcing, Outsourcing, Sara Lee Corp., IBM Corp., Outsourcing, Business Process, Back-office, SCM, Procurement, supply chain
Is SaaS really cheaper?
News Software-as-a-service benefits may not be as clear cut as they seem, with focus on initial savings distracting issues that may reduce its advantage over packaged software in longer term.
Tags: Software-as-a-service (SaaS), Gartner Inc., Business Process, TCO, Silicon, VP, payment, software, Software-as-a-service
India's Essar plans more Philippine investment
News Having completed acquisition of Philippine BPO company, PeopleSupport, Essar plans further investment in the country, including telecom and power markets.
Tags: IT outsourcing, Investments, Acquisitions, India, Investment, Telecommunications, Philippines, Real Estate, Nasdaq-listed PeopleSupport, Business Process
Asia's CIOs to pave the way forward
News Working closely with their CEOs, they are in strong positions to help their companies overcome current economic challenges, says Gartner.
Tags: Asia, IT Budget, Survey, Singapore, Gartner Inc., Business Process, CIO, CEO, vice president, information technology
Small bites help digest big IT projects
News Chart large IT implementation into smaller parts to ensure successful rollout, and take advantage of economic downturn to review goals, experts advise.
Tags: IT project management, Data warehousing/business intelligence, Enterprise resource planning (ERP), Business, SAP AG, Project, IT Manager, Tool, ERP, Business Process
'Global' India is more insulated than 'regulated' India
Blogs Now that it's proven that Uncle Sam is in poor financial health, everyone's been wondering what this means for India. Ev...
