Cmdb
9 Stories
Operating IT as a business still a challenge
Insight newsmaker The only department missing most of the efficiencies non-IT units within an organization boast about, is often the IT department, says BMC CTO.
Tags: Asset/resource/knowledge management, IT project management, Service level management, Organization, Business, Business Service Management, SLA, BMC Software Inc., Environment, Department
HP aims high after namedrops
News Company executive cites customer familiarity with product names--rather than brands--as reason for dropping Mercury and OpenView.
Tags: Infrastructure/architecture management, Service level management, Remote management, Knowledge management
HP: We're still big on OpenView
News The company unveils first Peregrine-integrated products; dismisses report that it's losing foothold as a leading management software vendor.
Tags: Diagnostics and monitoring, Software
10 roles you need for ITIL configuration management
Techguide If you’re serious about building an effective configuration management service, you’ll need to consider who will accomplish 10 key functions. Here’s a brief rundown of the essential roles that should be covered.
Tags: IT Management, Configuration Management, ITIL, Training, Database, Tool, CMDB, Integrator Role, Larry Klosterboer, database administrator
Businesses fail to appreciate the value of IT
News Tech needs to get itself noticed--but that's no good if they can't explain what value they provide.
Tags: Business Strategies & Functions, IT Service Management, ITIL, IT Services, IT Professional, Survey, CMDB, change management
Six configuration management database pitfalls to avoid
Techguide How to significantly increase the likelihood of a successful configuration management database implementation.
Tags: Databases
Managing ITIL's great expectations
Techguide At the outset, every project seems full of promise. Unfortunately, not every project lives up to its full potential. How can you start your implementation, then keep the ball rolling while maintaining the energy level and attention ITIL requires?
CA, Deloitte expand Asia partnership
News Companies expand their Asia South partnership and join forces to secure a bigger piece of the market for governance and risk management services.
Tags: Services, IT Management
The new asset management paradigm
Insight Ironically, focusing too much on products can be detrimental to IT asset management. Which is why the industry is redefining its asset management value proposition.
Tags: Windows XP
