Communication
14516 Stories
New Malaysian premier snubs ICT body
News Pikom is "disappointed" Prime Minister Najib Razak ignored calls for dedicated ministry, while opposition party says Najib has yet to show "generosity" toward sector.
Tags: Politics, Regulations, Sector, Communication, Culture, Information And Communication Technology, liberalization, Najib Razak, Abdullah, Malaysia
Beyond CRM: How to improve customer interactions
Insight perspective Customers have much more power these days, so why do so many companies fail to build a proper strategy to engage them and win their loyalty? An analyst points out what needs to be done.
Tags: Enterprise resource planning (ERP), Customer resource management (CRM), Social Networking, Customer Loyalty, Communication, CRM, Tool, competitive advantage, Quocirca, Customer
Indian SMBs to spend US$48M on UC
News Country's small and midsize businesses will spend 80 percent of unified communications budget on Web conference and instant messaging tools, notes new study.
Tags: Business, Networking technology, Communications, Open Source, India, Supplier, IP, Tool, Small And Medium Business, On-demand
Microsoft names new PR chief
News The company has hired Simon Sproule, former top communications executive at Nissan Motor, to fill its vacant corporate communications VP post.
Tags: Recruiting, Public relations, Leadership, Microsoft Corp., Communication, Bill Gates, Nissan Motor Co. Ltd., Land Rover, Ford Motor Co., VP
Seven fundamentals of IT project success
Techguide These points cover areas such as conflicting agendas, multiple perspectives as well as a range of business-oriented conditions.
Tags: Leadership techniques, IT project management, Project management, Software Implementation, CEO, software, Information Technology, Project, project manager, Consulting
Mozilla storms e-mail chaos with Raindrop
News Raindrop will aggregate multiple online communications media, according to Mozilla, and sift what users want from the less important.
Tags: E-mail clients, Instant messaging, messaging tool, Mozilla Labs, Tool, Video, Messaging, Mozilla Corp., Mozilla Firefox, e-mail
Offline SharePoint tool promised for Mac users
News While Microsoft is not planning to produce a version of Groove for the Mac, the new tool will make SharePoint access much easier for Mac users, company executives say.
Tags: Office suites, Microsoft Office, Groove Networks Inc., Simple Object Access Protocol, SharePoint Workspace, SOA, Tool, Apple Macintosh, P2P, Microsoft PowerPoint
More Asian firms IM to communicate
News Instant messaging emerging as popular collaboration and communication tool among enterprises in Asia-Pacific region, Springboard research finds.
Tags: Instant messaging, Communications, instant messaging tool, Tencent, Instant messaging, Communications, China, small and medium business, messaging, information technology
Cisco to buy Tandberg for US$3B
News Networking giant intends to plug Tandberg's video-conferencing and network infrastructure products into its collaboration lineup.
Tags: Data Management, Directory services, VoIP, EMEA, network, CEO, Directory services, Cisco Systems Inc., Polycom Inc., unified communications
Europe urged to hasten book digitization
News Europe could pull ahead of Google in the digitization of books as long as it acts swiftly, information society and media commissioner Viviane Reding has said.
Tags: Web 2.0, Data Management, Digital rights management (DRM), Commission, Google Inc., Books Digitization, European Commission, Web 2.0, Copyright Protection, Europe
Microsoft targets biz apps with Silverlight 4
News Software giant releases beta version of technology for rich Web apps, revealing new features it says will make greater impact on enterprise software.
Tags: Web services, Software engineering/development, Google Inc., Adobe Systems Inc., Microsoft Silverlight, Development Platform, News Agency, Silverlight Team, Microsoft Corp., Bloomberg L.P.
Vodafone launches unified comms for SMBs
News The One Net platform will target small businesses with a hosted service that brings together fixed-line and mobile communications, with the help of partner BT Wholesale.
Tags: Mobile, Mobile/Wireless, Mobile platforms/communications, Communications, British Telecommunications, Small And Medium Business, Gartner Inc., tariff, unified communications, Vodafone Group Plc.
File Server Capacity Tool helps scale file server sizing
Techguide Rick Vanover reminds Windows administrators that Microsoft's new File Server Capacity Tool isn't a storage silver bullet.
Tags: Storage software, Microsoft Windows, File servers, Server platforms, File Server, Microsoft Corp., Common Internet File System, Server platforms, Storage software, File servers
Facebook's mounting customer service crisis
News It's unclear how many members still can't access their accounts after Facebook acknowledged a database issue, but one thing's for sure: the ones locked out are steaming mad.
Tags: Web 2.0, Facebook, Web 2.0, Robert Scoble, screen name, Plaxo Inc., Cable, e-mail, IM, customer service
Intel's Light Peak: One PC cable to rule them all
News Chipmaker wants to replace today's hodge-podge of copper cables with single type of optical connection, and hopes standardization will help it catch on.
Tags: Components, Intel Corp., UWB, QoS, Cable, monitor, wireless communication, PC, Components, Sony Corp.
