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China SaaS growth to exceed 'traditional IT'

China SaaS growth to exceed 'traditional IT'

News Country's software-as-a-service market will grow 56 percent next year, exceeding IT sector that includes on-premise software, says report.

Wednesday, November 18 2009 06:14 PM

Tags: Software-as-a-service (SaaS), Security, software, Information Technology, CRM, Asia-Pacific, On-demand, Software-as-a-service (SaaS), security application, China


Zoho: Cloud customization cheaper than on-premise

Zoho: Cloud customization cheaper than on-premise

News Customization of cloud apps need not be costly and some companies can avoid customization altogether, says software-as-a-service player.

Tuesday, September 29 2009 07:21 PM

Tags: Cloud computing, Software engineering/development, Software, Red Hat Inc., CRM, McKinsey & Co., Singapore, Software, Cloud computing, API


Asean midsize firms' CRM spending 'nascent'

Asean midsize firms' CRM spending 'nascent'

News Spending on customer relationship management by region's midsize businesses is small but will grow 18 percent despite downturn, finds new study by AMI-Partners.

Thursday, May 21 2009 05:31 PM

Tags: Customer resource management (CRM), Sales force automation, Software-as-a-service (SaaS), Utility computing, Software, CRM, Tool, Midsize Business, Singapore, Sales


Sage CRM joins Microsoft, Salesforce in the cloud

News Business-software maker is trialling a cloud version of its CRM software, following other providers such as Microsoft and Salesforce.

Friday, September 18 2009 10:16 AM

Tags: Software-as-a-service (SaaS), Cloud computing, CRM, Gartner Inc., Software-as-a-service (SaaS), Cloud computing, software-as-a-service, Internet, Benefit, Salesforce.com Inc.


BPO, the unfulfilled promise

Blogs The adoption of larger-scale (i.e. total contract value of US$25 million or above) BPO (business process outsourcing) de...

Thursday, August 27 2009 01:49 PM


APAC SaaS spend to hit $2.3B by 2012

News Asia-Pacific businesses choose software-as-a-service after evaluating on-premise apps, indicating SaaS software has "begun to eat into on-premise" market, says new study.

Thursday, October 15 2009 07:15 PM

Tags: Software, Software-as-a-service (SaaS), Cost control, Software-as-a-service, Cost control, Software, China, small and medium business, India, cloud computing


Cloud has huge potential in India's SMBs

News India's large number of small and midsize businesses and platform's low cost, high operational efficiency and scalability will drive cloud use there, say Nasscom members.

Monday, August 31 2009 02:12 PM

Tags: Cloud computing, Software-as-a-service (SaaS), Enterprise resource planning (ERP), Software, Computing, India, CRM, Small And Medium Business, ERP, Cloud computing


How Microsoft plans to make its mark in CRM

Insight newsmaker The software giant is well placed to take the lead in the CRM arena with its on-demand and packaged software, not to mention a US$1 billion annual infrastructure budget, says exec Brad Wilson.

Sunday, November 30 2008 02:45 PM

Tags: Customer resource management (CRM), Strategy, Utility computing, Software-as-a-service (SaaS), Microsoft Corp., CRM, e-Service, On-demand, Sales, TCO


Microsoft to integrate Twitter into its CRM

News Businesses will be able to use Twitter to engage customers through Microsoft's Dynamics CRM software within the next few weeks.

Monday, July 13 2009 11:41 AM

Tags: Customer resource management (CRM), Twitter, CRM, Sales, social networking, customer-relationship management software, monitor, Salesforce.com Inc., Customer resource management (CRM)


Beyond CRM: How to improve customer interactions

Insight perspective Customers have much more power these days, so why do so many companies fail to build a proper strategy to engage them and win their loyalty? An analyst points out what needs to be done.

Thursday, October 01 2009 10:31 PM

Tags: Enterprise resource planning (ERP), Customer resource management (CRM), Social Networking, Customer Loyalty, Communication, CRM, Tool, competitive advantage, Quocirca, Customer


Cloud usage bills may turn some off

News Bandwidth fees from heavily moving data to and from cloud may discourage companies to adopt, but some analysts say clouds bring additional value.

Friday, September 04 2009 03:01 PM

Tags: Cloud computing, Bandwidth, Cloud, CRM, International Data Corp., Cloud computing, e-mail, Bandwidth, data management, software-as-a-service


Salesforce jumps on the Twitter-for-CRM bandwagon

News The software-as-a-service company has added Twitter to the lineup of social media sites that clients can keep tabs on using its Service Cloud product.

Tuesday, March 24 2009 11:40 AM

Tags: Cloud computing, Web services, Web 2.0, Twitter, Blogger, CRM, Cloud computing, Facebook, customer service, senior vice president


S'pore developers create open source buzz

News Local developers helping to grow Singapore's interest and expertise in open source technology, with mobile realm particularly hot, say user groups.

Monday, July 27 2009 05:59 PM

Tags: Open source, Linux, CRM, Singapore, Developer, Cloud Computing, e-mail, Google Android, Python, Linux


Salesforce.com has cloud in its Sites

News Customers can build and run their external Web sites using vendor's Force.com Sites cloud platform as well as use other functionality such as analytics, programmable logic and workflow.

Tuesday, June 16 2009 11:09 AM

Tags: Cloud computing, Starbucks Corp., EMEA, CRM, Web Application, Cloud computing, Customer, analytics, Silicon.com, Web Site


Budget sufficiently for cloud, SaaS user warns

News Companies rolling out their software-as-a-service projects need to allocate sufficient budget for licenses and pay attention to user acceptance and training.

Wednesday, May 27 2009 06:38 PM

Tags: Cloud computing, Software-as-a-service (SaaS), IT budgeting, Budgeting/cost control, Positioning, CRM, Singapore, Sales, Software-as-a-service (SaaS), Cloud computing


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Reviewing scheduled task inventory for Windows Server 2008 R2

Windows Server

Default installations of Windows Server 2008 R2 enumerate a number of default scheduled tasks, many of which you may not need.


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Don't CC me, I'll CC you

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Carbon paper fascinated me when I was younger. Write once, get two copies. What a great invention and work tool, I thought.

Then came e-mail, and making carbon copies of important..... by Eileen Yu

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Tags

  1. benefit
  2. cio
  3. cloud computing
  4. customer resource management crm
  5. enterprise resource planning erp
  6. erp
  7. information technology
  8. on - demand
  9. open source
  10. oracle corp.
  11. sales
  12. salesforce.com inc.
  13. sap ag
  14. software
  15. software - as - a - service
  16. software - as - a - service saas
  17. tool
  18. web