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Asian call centers target for social media

Asian call centers target for social media

News Call centers, abound in India and Philippines, need to retool and deploy social media tools to say competitive in market, say top Salesforce.com execs.

Thursday, November 19 2009 04:41 PM

Tags: Cloud computing, Software-as-a-service (SaaS), Web 2.0, Mobile platforms/communications, Facebook, Social Networking, Twitter Inc., Marc Benioff, network, Web 2.0


Nokia targets 300M services users by 2011

Nokia targets 300M services users by 2011

News Finnish phone maker looking beyond selling devices and wants 300 million users on its devices pulling cloud data within two years, says its corporate strategy chief.

Wednesday, November 11 2009 07:01 PM

Tags: Mobile/Wireless, Data services, Mobile platforms, Facebook, Nokia Corp., London Business School, mobile, Broadband, chief development officer, device manufacturer


Spammy scams surfacing on Twitter, Facebook

Spammy scams surfacing on Twitter, Facebook

News Users on Twitter report direct messages that lead to phishing page, while Facebook users are getting links to a malware site.

Tuesday, November 03 2009 10:27 AM

Tags: Spam and phishing, Spam filtering, Facebook, Google Inc., Phishing, Malware, Twitter Inc., Phishing Web Site, Password, e-mail


Running a contest on Facebook? That'll cost you

News Social network tightened rules for companies running contests on its platform, and sources say those companies will be required to buy ad space, too.

Monday, November 16 2009 05:01 PM

Tags: Internet advertising, Web sites, Web 2.0, Facebook, advertisement, CEO, U.S., CBS Interactive Inc., Human Resources Inc., Web sites


Facebook adopts new privacy policy

News The social-networking site hopes that policy revision will make the policy more accessible and easier to understand.

Wednesday, November 18 2009 10:37 AM

Tags: Privacy, Facebook, Revision, Social Networking, network, Video, general counsel, blog, Privacy


Facebook and MySpace 'in talks'? Of course

News Good move for both companies as MySpace tries to move away from its image as a social network that lost to Facebook.

Tuesday, October 27 2009 11:31 AM

Tags: Web 2.0, Facebook, Social Networking, MySpace, CEO, U.K., network, Web 2.0, Video, News Corp.


Facebook's mounting customer service crisis

News It's unclear how many members still can't access their accounts after Facebook acknowledged a database issue, but one thing's for sure: the ones locked out are steaming mad.

Friday, October 09 2009 02:56 AM

Tags: Web 2.0, Facebook, Web 2.0, Robert Scoble, screen name, Plaxo Inc., Cable, e-mail, IM, customer service


Facebook Connect branches out

News Aiming to make its universal-log-in product more ubiquitous, company announces a three-step integration wizard and a translation tool to automatically convert a site to a Facebook user's native language.

Thursday, October 01 2009 09:42 AM

Tags: Web 2.0, entrepreneur, network, U.S., Hitwise, social Web, crowdsourcing, Connect Wizard, Social Networking, MySpace


Facebook woos developers with a roadmap

News The social-networking company unveils what it's up to in the next three to six months so that developers can plan to add new things to their apps.

Thursday, October 29 2009 12:40 PM

Tags: Web 2.0, Facebook, Twitter Inc., Palo Alto, California, Web 2.0, Developer, API, analytics, Microsoft Windows


Facebook provides free tool for translating sites

News Translations for Facebook Connect allows Web developers to tap technology that has been used to translate the social network itself into 65 languages.

Thursday, October 01 2009 10:35 AM

Tags: Web 2.0, Site, Web Site, single sign-on, authentication, Google OpenSocial, Lee, Web 2.0, board, Facebook


Microsoft partners with Facebook, Twitter on search

News Microsoft executives Qi Lu and Yusuf Mehdi debut Twitter integration with Bing search results at Web 2.0 Summit. The Facebook partnership will come at a later date.

Thursday, October 22 2009 09:13 AM

Tags: Search, Facebook, Google Inc., Twitter Inc., search engine, Microsoft Corp., partnership, Search Result, financial, Web 2.0


Downed Facebook accounts still haven't returned

News It's been a week and some members say they still receive a "down for maintenance" error message when trying to access their profiles.

Monday, October 12 2009 10:56 AM

Tags: Web 2.0, Web sites, Facebook, Yahoo! Inc., Web sites, Web 2.0, Video, YouTube Inc., e-mail, Mark Zuckerberg


Facebook's COO: Response to disabled accounts was 'too slow'

News Sheryl Sandberg says the database failure was a consequence of the social network's rapid growth, which sometimes causes unexpected snags.

Sunday, October 18 2009 11:34 PM

Tags: Web 2.0, Web sites, Facebook, Social Networking, Database, Palo Alto, network, California, Web sites, Web 2.0


Yahoo veteran named to MySpace CTO spot

News Alex Maghen, who previously served as the head of technology for MySpace Music, has tough road ahead of him, as News Corp.-owned site has fallen from favor in Silicon Valley.

Wednesday, September 30 2009 09:40 AM

Tags: Business Strategies & Functions, Web 2.0, MySpace, entertainment, chief technology officer, Facebook, CTO, exec, News Corp., Web 2.0


Facebook database outage cut off about 150,000

News Downed Facebook database left a small but vocal percentage of its userbase without access to the social network for as long as 10 days.

Tuesday, October 13 2009 10:03 AM

Tags: Web 2.0, Web sites, Facebook, Social Networking, Database, Phone, network, Web sites, Web 2.0, photograph


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Reviewing scheduled task inventory for Windows Server 2008 R2

Windows Server

Default installations of Windows Server 2008 R2 enumerate a number of default scheduled tasks, many of which you may not need.


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Don't CC me, I'll CC you

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Carbon paper fascinated me when I was younger. Write once, get two copies. What a great invention and work tool, I thought.

Then came e-mail, and making carbon copies of important..... by Eileen Yu

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