Ivr
11 Stories
Mobile security technology fights fraud
News A three to five-factor authentication technology from an Australian firm to secure mobile applications such as banking, helps pinpoint fraudulent activities.
Tags: Authentication and encryption, Mobile, Security applications/tools, CommunicAsia 2008, Authentication, Security, Fraud, IVR, phone, payment
Cisco Business Communications Solution
Reviews Based on Cisco’s enterprise VoIP technology, the Business Communications Solution is an interesting and reasonably affordable solution for small companies looking for integrated voice and data networking.
VoIP: Is it for you?
Insight Voice over IP is garnering strong market interest in Australia. Here's a look at a few companies that are ahead of the pack.
Tags: VoIP/IP telephony
Sipura SPA-3000
Reviews The SPA-3000 is a little complex to configure, but represents good value for teleworker applications.
Four obstacles to implementing VoIP
Insight While VoIP's popularity continues to grow, it still has some obstacles to overcome before it becomes ubiquitous in corporate environments.
Tags: VoIP/IP telephony, VoIP
Call centres lag behind on IP adoption
Insight Call centres would seem to be the ideal place for next-generation phone systems. So why have many resisted the temptations of VoIP?
Tags: VoIP/IP telephony
The customer isn't always right
Insight Are you getting great service - or just good enough to keep you as a customer?
Philippine airline calls on Avaya
News Cebu Pacific deploys new IP-based voice response system to meet growing customer calls, which currently clock in at 12,500 a day.
Tags: VoIP/IP telephony
VMS Technology may achieve S$14m revenues, to list on SGX
News VMS Technology, a developer of computer telephony (CT) products, said its revenues in Asia could hit between RM16 million (S$9 million) and RM24 million (S$14 million) by year end.
Cisco fleshes out Data Centre 3.0 strategy
News Network equipment supplier has revealed the next two years' upcoming products, plus its strategy to revitalize the data center.
Tags: Routing/switching, Systems migration, Networking technology, Ethernet
Commentary: Intel not getting inside in wireless
News Intel has strong technology for handheld computers in its StrongARM chip, but until recently it has ignored the potential of this fast-developing market. Now it seems to be waking up.
