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Amazon to boost Asia's cloud assurance

Amazon to boost Asia's cloud assurance

News update Cloud provider's push into Asia-Pacific is expected to provide a boost of assurance to companies of cloud computing's viability, says analyst.

Tuesday, November 17 2009 12:07 PM

Tags: Cloud computing, Web services, SingTel, software, Amazon.com Inc., Asia, Asia-Pacific, Singapore, Storage, Web Service


Beyond CRM: How to improve customer interactions

Beyond CRM: How to improve customer interactions

Insight perspective Customers have much more power these days, so why do so many companies fail to build a proper strategy to engage them and win their loyalty? An analyst points out what needs to be done.

Thursday, October 01 2009 10:31 PM

Tags: Enterprise resource planning (ERP), Customer resource management (CRM), Social Networking, Customer Loyalty, Communication, CRM, Tool, competitive advantage, Quocirca, Customer


Malaysia to enforce data protection law

Malaysia to enforce data protection law

News Eight years in the making, country's Personal Data Protection Bill will finally be tabled in parliament this month and expected to be in force early-2010.

Thursday, October 08 2009 05:59 PM

Tags: Data security, Privacy, Local Government, Regulations, Data Protection, E-government, Conference, Safe Harbor, European Union, Singapore


Using Twitter for work

Blogs Twitter is a popular micro-blogging service that lets you post short messages (up to 140 characters, similar to SMS) so ...

Friday, July 31 2009 09:10 PM


Europe urged to hasten book digitization

News Europe could pull ahead of Google in the digitization of books as long as it acts swiftly, information society and media commissioner Viviane Reding has said.

Wednesday, October 14 2009 10:04 AM

Tags: Web 2.0, Data Management, Digital rights management (DRM), Commission, Google Inc., Books Digitization, European Commission, Web 2.0, Copyright Protection, Europe


Twitter co-founder Jack Dorsey invested in Foursquare

News Ex-CEO and current chairman is one of the startup's undisclosed angel investors, sources tell CNET News.

Tuesday, September 29 2009 09:56 AM

Tags: Web 2.0, Industry Veteran, Bay Area, New York, payment, co-founder, knowledge, SEC filing, Web 2.0


Did Viacom find smoking gun in YouTube case?

News YouTube's internal e-mail indicate employees and managers knew about copyright content, sources say, but chose to leave the material on the site. What are the DMCA ramifications?

Wednesday, October 07 2009 11:20 AM

Tags: Web 2.0, Digital rights management (DRM), Google Inc., Viacom Inc., Web 2.0, Matz, TV, Entertainment Company, Entertainment Industry, Video


More questions than answers on Google Books

News Google insists it has the best of intentions following its settlement with book rights holders, but there is a strong undercurrent of distrust in the publishing community.

Monday, August 31 2009 02:01 PM

Tags: Data Management, Databases, Settlement, Class Action, financial, knowledge, asset, University of California at Berkeley, director, Data Management


Salesforce.com adds Twitter to cloud services

News Company's Service Cloud 2 option brings Twitter-based customer service options to its clients now and will bring knowledge bases and forums later.

Thursday, September 10 2009 09:52 AM

Tags: Software-as-a-service (SaaS), Web services, Cloud computing, Marc Benioff, InStranet Inc., Software-as-a-service (SaaS), Cloud computing, business software company, Facebook, knowledge


10 ways to effectively estimate and control project costs

Techguide Estimating what a project will cost is only half the battle; controlling those costs during the project and after delivery is equally critical.

Tuesday, October 20 2009 10:05 AM

Tags: IT project management, Project management, Cost control, Baseline Cost, Business Unit, Information Technology, Benchmarking Exercise, Project, IT-spending, Cost


Mozilla Labs rolls out usability 'Test Pilot' add-on

News More than a year after announcing its intention to make usability and feature testing easier and more consistent, Mozilla has released its Test Pilot browser plug-in.

Monday, August 17 2009 09:15 AM

Tags: Web browsers, Plug-in, Web Browser, Officer, Survey, Mozilla Corp., blogosphere, Mozilla Firefox, knowledge, product design


Can innovation come in SMB packages?

Blogs I'm in Kuala Lumpur for a couple of days this week, serving as moderator for a panel discussion at the APEC SME Technolo...

Friday, June 05 2009 12:14 AM


Not all employees are created equal

Blogs "All animals are equal, but some animals are more equal than others." I read that famous line in George Orwell's Anim...

Friday, August 21 2009 02:08 AM


Bahasa or English? One step forward, two steps back?

Blogs A couple of weeks ago, the Malaysian government ignited a controversy when it reversed a five-year-old government policy...

Wednesday, July 22 2009 04:56 PM


Is censorship the answer?

Blogs Mention the "c" word in Malaysia these days and all hell breaks loose. Censorship is indeed a highly charged word today,...

Friday, August 21 2009 02:40 PM


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Reviewing scheduled task inventory for Windows Server 2008 R2

Windows Server

Default installations of Windows Server 2008 R2 enumerate a number of default scheduled tasks, many of which you may not need.


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Don't CC me, I'll CC you

Blog thumbnail

Carbon paper fascinated me when I was younger. Write once, get two copies. What a great invention and work tool, I thought.

Then came e-mail, and making carbon copies of important..... by Eileen Yu

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