Kpi
8 Stories
Siemens offers govts a peek into future
News Firm unveils Singapore platform for officials worldwide to share best practices and learn about technology for city management and sustainable living.
Tags: Business Strategies & Functions, Business applications, Infrastructure/architecture management, Data Management, Siemens AG, Singapore, Europe, Touch Screen, KPI, decision support system
The Sun that shines under IT
Insight Sun Microsystems CIO Bob Worrall counts down to the first phase of its new ERP project and shares what he believes the IT organization of the future will look like.
Tags: IT Management, Enterprise resource planning (ERP)
Are key performance indicators a true measure?
Insight Can programming assessment be reduced to a set of numbers? Key performance indicators may be self-defeating if they are not truly aligned with overall business objectives.
Tags: Project management, IT project management, IT training
SAP user benchmark tests get underway
News The business software provider and its European users have launched a benchmarking scheme to measure the performance of its services, a precursor to proposed increases in prices for support.
Tags: Investor relations, Best strategies, Server platforms, SAP AG, CPU, Europe, KPI, business software company, performance, benchmarking
Customers show SAP who's boss over support price hike
News SAP User Group Network secures deal by which SAP must meet a set of key performance indicators before it can increase support costs.
Tags: Pricing, Business applications, SAP AG, Asia, CPU, Storage, software company, KPI, Pricing, Hardware
Forrester: Vendors showing more price flexibility
News Software vendors have been obliged to be more accommodating on pricing with their customers as a result of the economic crisis, finds new study.
Tags: Business applications, Protocols and platforms, Software licensing, Customer support, Forrester Research Inc., SAP AG, software company, KPI, network, strategy
SAP software revenue skids in first quarter
News What's unclear is how much SAP's software revenue slide is attributed to the economy versus pushback from customers annoyed with maintenance fees.
Tags: Sales/revenue, SAP AG, Leo Apotheker, IT Budget, KPI, CIO, software, Customer, revenue, information technology
Malaysia vows to drive ICT goals
News Country's government body, MDeC, pledges to help improve quality of local tech companies, but acknowledges "stiff" competition from neighboring countries.
Tags: Government, Outsourcing, IT outsourcing, IT training, Professional Development
