Marc Benioff
72 Stories
Asian call centers target for social media
News Call centers, abound in India and Philippines, need to retool and deploy social media tools to say competitive in market, say top Salesforce.com execs.
Tags: Cloud computing, Software-as-a-service (SaaS), Web 2.0, Mobile platforms/communications, Facebook, Social Networking, Twitter Inc., Marc Benioff, network, Web 2.0
Cloud fever: What will it take for a breakout?
News Some of the tech industry's best and brightest gather at a roundtable discussion offering a snapshot of cloud computing's progress--and lack thereof.
Tags: Web services, Marc Benioff, Davos, Cloud Computing, dot-com, World Economic Forum, Switzerland, CTO, TechCrunch, Mountain View
Salesforce preps new data center in S'pore
News The company's first facility outside of the United States will commence operations by end-2008, catering to the growing base of international Salesforce customers.
Tags: Software-as-a-service (SaaS), Web services, Data centers, Marc Benioff, client-server, software, East Coast, revenue, U.S., talent
Salesforce to offer social networking for companies
News Cloud computing specialist announces Salesforce Chatter service to build social networking services into customers' business operations starting in 2010.
Tags: Web 2.0, Software-as-a-service (SaaS), Cloud computing, Facebook, Social Networking, Salesforce Chatter, Marc Benioff, CEO, network, Web 2.0
Salesforce.com adds Twitter to cloud services
News Company's Service Cloud 2 option brings Twitter-based customer service options to its clients now and will bring knowledge bases and forums later.
Tags: Software-as-a-service (SaaS), Web services, Cloud computing, Marc Benioff, InStranet Inc., Software-as-a-service (SaaS), Cloud computing, business software company, Facebook, knowledge
SAP chief: Big software isn't going away
News Web-based business software sold by companies like Salesforce.com will likely augment, not replace, complex enterprise systems, SAP CEO Henning Kagermann says.
Tags: Business applications, Software, Web 2.0, SAP AG, Security, Marc Benioff, Google Inc., business software, Wall Street Journal, strategy
Salesforce: Software is hand-to-hand combat
News Company wants the world to take up its software-as-a-service model, and company president Marc Benioff says he will "change the consciousness of the industry" to do it.
Tags: Business applications, Customer support, Best strategies, Sales force management, Marc Benioff, Server, PaaS, performance, software, journalist
Salesforce.com and Google expand alliance
News Force.com for Google App Engine is designed to enable developers to create applications in the cloud.
Tags: Search, Web services, Marc Benioff, Google Inc., CRM, Cloud Computing, Environment, API, News.com, alliance
SAP in SaaS strategy shift
News The business software maker, which has struggled to adapt to software-as-a-service, says it will allow customers to mix traditional applications with its online services.
Tags: Software-as-a-service (SaaS), Cloud computing, Customer resource management (CRM), Enterprise resource planning (ERP), SAP AG, Marc Benioff, CRM, Accenture Ltd., Software-as-a-service (SaaS), Cloud computing
Salesforce.com posts 43 percent revenue jump
News Online customer relationship management software maker reports revenue reached US$276 million, fueled by growth in the company's subscription and support business.
Tags: Customer resource management (CRM), Business applications, Earning reports/forecasts, Sales/revenue, Marc Benioff, CRM, Wall Street, News.com, applications company, revenue
Observing the US automated elections
Blogs Before boarding my Philippine Airlines flight to San Francisco last Sunday night, a document inspector at the Centennial...
SaaS may not live up to 'recession-proof' tag
Insight commentary In theory, software-as-a-service vendors such as Salesforce.com and NetSuite should thrive in a downturn, but in practice things may prove a little tougher.
Tags: Software-as-a-service (SaaS), NetSuite Inc., SAP AG, SuccessFactors Inc., ERP, Amazon.com Inc., Facebook, revenue, analyst, Software-as-a-service
Salesforce.com ditched Zoho for Google
News Web application company Zoho rejected acquisition offer from Salesforce.com after failed integration with AppExchange.
Tags: Web 2.0, Business applications
Salesforce.com to launch software marketplace
News Online store for business applications built with company's development tools is expected by the end of the year.
Tags: Customer resource management (CRM)
Salesforce hits 500,000-user milestone
News After being hit by performance issues last Christmas, the on-demand CRM firm sees revenues rise 64 percent year-on-year in second quarter.
Tags: Business applications, Customer resource management (CRM), Sales force automation
