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Contact center by phone still popular in Asia

Contact center by phone still popular in Asia

News Calling contact center still preferred method for Asian customers seeking tech help, even with emergence of new media tools, says market specialist.

Wednesday, November 18 2009 05:13 PM

Tags: Customer support, Customer resource management (CRM), Business development/management, Contact Center, Nagi Kasinadhuni, Datacraft/Dimension Data, Toni Ruotanen, Phone, Microsoft Corp., Asia


Netex gets patent, could make Google pay

Netex gets patent, could make Google pay

News Internet giants the likes of Google and Yahoo may have to pay an Israeli company for a search patent, which it has obtained in the United States.

Wednesday, September 09 2009 11:36 AM

Tags: Search, Web sites, Patent, Web Browser, Israeli company, stock price, search engine company, TechCrunch, search bar, WWW


OpenAmplify developer's diary - part three: Topic intention comparisons

OpenAmplify developer's diary - part three: Topic intention comparisons

Techguide Justin James chronicles his process of using Hapax's OpenAmplify Web service to create an application that can match documents with content that is similar or identical to the source document.

Monday, November 02 2009 01:34 PM

Tags: Web sites, Web 2.0, Comparison, Document, Simple Object Access Protocol, system administration, SM, topTopicsResult, Web sites, Web 2.0


Code concepts: C#'s extension methods

Techguide A helpful addition to a programmer's toolkit, C#'s extension methods are a way of adding additional functionality to an existing class without subclassing it or having access to the source code.

Friday, August 28 2009 11:00 AM

Tags: Protocols and platforms, Business applications, Ruby, Method, regular expression, C#, Justin James, Microsoft Developer Network, Python, Microsoft Word


Hands-on programming: Working with Windows Event Log in .NET

Techguide Justin James walks you through the basics of using Windows Event Log in .NET, from the terminology to working with event sources and logs.

Tuesday, November 17 2009 02:36 AM

Tags: Web sites, Web 2.0, Log, Event Log, Event ID, installation package, Application, Levit & James Inc., Event, LINQ


A quick method for counting Access records in a form

Techguide There are several ways to count the records in a form's recordset. In fact, Access forms display the record count by default.

Thursday, September 17 2009 10:48 AM

Tags: Microsoft Office, Method, File, Tool, Tools Menu, Microsoft Excel 2007, File Menu, Microsoft Excel, Microsoft Access, dialog box


Code Contracts makes validation easy and accurate

Techguide Code Contracts allows developers to create validation logic within their methods and classes without needing to write a lot of if/then statements.

Monday, June 22 2009 01:43 PM

Tags: Protocols and platforms, Code, C, Method, XML file, Justin James, Microsoft Developer Network, network management, business logic, blogging


Moving to other pages in ASP.NET

Techguide ASP.NET provides a few ways to move to different pages. Here’s a look at the options.

Thursday, October 30 2008 08:32 PM

Tags: Web browsers, Web servers, .NET, Security, Page, Web Browser, Method, C#, HTTP Request, .NET


Don't mistake the map for the journey

Techguide Using innovative methods for projects doesn't have to mean abandoning benefits gained by applying structured project management techniques.

Wednesday, July 15 2009 08:51 AM

Tags: Project management, IT project management, Motorola Inc., Method, Project, project manager, Rick, compliance, knowledge, technique


The Rosetta Stone Spanish (Spain) Personal Edition Level I - complete package

Product Reviews The Rosetta Stone Spanish (Spain) Personal Edition Level I - complete package

Tuesday, November 17 2009 03:35 AM

Tags: Language, software, Spain


New filters in Google search for speed, news

News Google adds several new filters to its search options panel unveiled in May, letting searchers find results from just the last hour, or results from within Google News and Books.

Friday, October 02 2009 10:08 AM

Tags: Search, Web sites, Web 2.0, Google Inc., advertisement, Web sites, Web Page, search engine company, product manager, Search Result


Code concepts: .NET's lambdas

Techguide In this instalment of Code concepts, Justin James provides an overview of what lambdas in .NET are and explains how to use them.

Friday, September 25 2009 11:38 AM

Tags: Protocols and platforms, Microsoft Visual Basic.Net, Variable, C#, Justin James, network management, Microsoft .NET, blogging, TechRepublic Inc., Microsoft Visual Basic


Compress pictures to reduce the size of your PowerPoint presentation

Techguide While pictures improve the Powerpoint presentation's appeal, they increase the file's size.

Monday, November 02 2009 01:11 PM

Tags: Microsoft Office, Name, Presentation, PowerPoint 2007, Microsoft Corp., software, Cell, File, Tool, Mouse


OpenAmplify developer's diary Part 1: Making the request

Techguide Justin James chronicles his process of using Hapax's OpenAmplify Web service to create an application which can match documents that have similar content or is identical to the source document.

Thursday, October 15 2009 04:25 PM

Tags: Web services, Protocols and platforms, LINQ, Simple Object Access Protocol, WSDL, OpenAmplify Developer, Web Browser, Dividend, client system, Developer


Microsoft hints at another cheap Office option

News Microsoft is readying a lower-cost option for Office Home and Student productivity suite.

Monday, October 12 2009 10:14 AM

Tags: Microsoft Office, Microsoft Office, advertisement, product key, Microsoft Corp., software, CBS Interactive Inc., Microsoft Windows Live, DVD, Microsoft Windows


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Reviewing scheduled task inventory for Windows Server 2008 R2

Windows Server

Default installations of Windows Server 2008 R2 enumerate a number of default scheduled tasks, many of which you may not need.


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Don't CC me, I'll CC you

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Carbon paper fascinated me when I was younger. Write once, get two copies. What a great invention and work tool, I thought.

Then came e-mail, and making carbon copies of important..... by Eileen Yu

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Tags

  1. .net
  2. ajax
  3. application
  4. benefit
  5. c#
  6. code
  7. event
  8. event id
  9. event log
  10. file
  11. file menu
  12. http
  13. http request
  14. it project management
  15. justin james
  16. linq
  17. microsoft developer network
  18. microsoft word
  19. protocols and platforms