Online Support
103 Stories
Microsoft offers to just 'Fix it'
News Users looking through Microsoft's help forums, instead of being offered numerous steps to fix technical issues, now get a single button to solve the problem.
Tags: Software, Operating systems, Microsoft Corp., Microsoft Windows 7, Microsoft Windows Media Center, online support, Media Center PC, Microsoft Windows, general manager, reporting tool
Contact center by phone still popular in Asia
News Calling contact center still preferred method for Asian customers seeking tech help, even with emergence of new media tools, says market specialist.
Tags: Customer support, Customer resource management (CRM), Business development/management, Contact Center, Nagi Kasinadhuni, Datacraft/Dimension Data, Toni Ruotanen, Phone, Microsoft Corp., Asia
Apple iMac (24in., 2.66GHz Core 2 Duo, 2009)
Reviews Apple has made a number of changes to its £1,199 iMac, but offering a 24in. screen at this price is the most impressive. The remaining updates are welcome, and the system's multitasking capability remains unmatched.
Tags: Apple Inc., Apple iMac, Chip, Hardware, hard drive, Intel Core 2 Duo, desktop, Sony Corp., game, digital media
Orange launches managed videoconferencing
News Open Videopresence is a managed service that allows interaction between different kinds of videoconferencing kit and across various networks.
Tags: Multimedia, Services, Business applications, Egypt, Video Conferencing, Portal, Service, Web portal, online support, network
H&R Block TaxCut Online Basc + E-file
Product Reviews H&R Block TaxCut Online Basc + E-file
Tags: TurboTax, H&R Block Inc., Tool, Apple Macintosh, online support, TaxCut Online, Mozilla Firefox, Mozilla Firefox 2.0, desktop, tax
Microsoft says automated 'Fix it' is working
News One-click solutions to problems have attracted more than 7 million people and have had a 95 percent success rate, the software maker says.
Tags: Business applications, Computer, advertisement, Twitter Inc., Microsoft Corp., Business applications, general manager, online support, virus, PC
MS Windows Small Business Server 2003 Standard Edition - Complete package - 1 server, 5 clients - STD - CD/DVD
Product Reviews MS Windows Small Business Server 2003 Standard Edition - Complete package - 1 server, 5 clients - STD - CD/DVD
Tags: Small Business, DVD, Wizard, Server, network, Microsoft Windows, value-added reseller, Microsoft Outlook, firewall, CD
Ares
Product Reviews Ares
Norton SystemWorks 2004
Product Reviews Norton SystemWorks 2004
Norton SystemWorks 2003
Product Reviews Norton SystemWorks 2003
Tags: Norton Co., Norton SystemWorks, antivirus, Norton Utilities, defragmenter, Symantec Norton AntiVirus, Norton SystemWorks 2003, SystemWorks 2003, Default Configuration, DOS
Red Hat Linux 8.0 Professional
Product Reviews Red Hat Linux 8.0 Professional
Apple iMac (24in., 2.66GHz Core 2 Duo, 2009)
Reviews Apple has made a number of changes to its £1,199 iMac, but offering a 24in. screen at this price is the most impressive. The remaining updates are welcome, and the system's multitasking capability remains unmatched.
Tags: Apple Inc., Apple iMac, Chip, Hardware, hard drive, Intel Core 2 Duo, desktop, Sony Corp., game, digital media
Apple iMac (24in., 2.66GHz Core 2 Duo, 2009)
Reviews Apple has made a number of changes to its £1,199 iMac, but offering a 24in. screen at this price is the most impressive. The remaining updates are welcome, and the system's multitasking capability remains unmatched.
Tags: Apple Inc., Apple iMac, Chip, Hardware, hard drive, Intel Core 2 Duo, desktop, Sony Corp., game, digital media
Dell Adamo
Reviews Dell's high-end Adamo is a 13in. notebook for those who value design and finish as much as performance, but its luxury price will limit the potential audience.
Tags: Battery, Hewlett-Packard Co., Intel Corp., Apple MacBook Air, Apple MacBook, Notebook, Dell Adamo, keyboard, VAT, Intel Core 2 Duo
Apple iLife '04
Product Reviews Apple iLife '04
