Outsourcing Arrangement
24 Stories
Four steps to smarter outsourcing
Insight perspective Whether you're new to outsourcing or an old pro, a consultant offers advice to make your deals the best they can be.
Tags: Outsourcing, Offshoring, IT outsourcing, Outsourcing, Security, IT Security, Outsourcing Company, performance, outsourcing arrangement, outsource
Regulators cracking down on outsourcers
Insight perspective As more financial institutions look to outsource core parts of their operations to external suppliers, managing adherence to compliance is paramount, says industry watcher.
Tags: Offshoring, Risk Management, Data security, Security implementation/standards, Security Management, Outsourcing, IT Security, Outsourcing Company, Regulation, Information Security
Outsourced IT to return home
News In the second wave of outsourcing, organizations in Asia will reclaim some IT functions that were previously contracted out, says consulting firm KPMG.
Tags: IT outsourcing, Outsourcing
Reduce hardware needs and ease administration with Exchange 2010
Techguide Exchange 2007 was widely considered to be a revolutionary change in the Exchange line. Exchange 2010 builds on many of the good aspects of Exchange 2007, and organizations migrating to Exchange 2010 will be able to do so with less hardware.
Tags: E-mail servers, Microsoft Windows, Servers, Database, Exchange 2010, Microsoft Corp., Scott Lowe, Storage, clustering, high availability
Exchange 2010's new server-side features
Techguide New platform builds on many of Exchange 2007's good aspects, and those migrating to it will be able to do so with less hardware. Scott Lowe discusses some of the new server-side features in Exchange 2010.
Tags: Server platforms, Microsoft Windows, E-mail servers, Storage, clustering, high availability, Server, Microsoft Windows Server 2008, Microsoft Windows Server, I/O
Avoid the 'curse' of cheap outsourcing deals
News New research shows that one in five suppliers end up not making a profit, and that could result in a bad experience for the customer.
Tags: IT outsourcing, Outsourcing
Compaq scores two mammoth contracts
News Compaq Computer has snared two three-year contracts, one with defense contractor Raytheon for up to US$250 million and one with Swedish cell phone maker Ericsson for US$150 million.
IBM wins US$1.7b services contract from AstraZeneca
News IBM, the world's largest computer-services provider, said it won a US$1.7 billion, seven-year contract to run almost all of AstraZeneca Plc's global computer operations.
Internal departments versus outsourcing arrangements
Blogs How do arrangements with internal departments (eg. between a regional entity and a global shared services group) differ ...
Gainsharing and outsourcing
Blogs Should you or shouldn't you--the topic of gainsharing in an outsourcing context can bring out heated emotions in people,...
IBM Australia hit US$2.9B in 2008
News Enterprise technology giant IBM's Australian unit saw record revenues of over US$2.94 billion in 2008, thanks to several large deals such as with Queensland Motorways.
Tags: Sales/revenue, IBM Corp., Outsourcing, Medicare, General Motors Corp., Australia, systems integration, financial, revenue, New Zealand
Businesses to get more demanding of IT in 2009
News As the economy slumps, they are likely to expect more from their IT service suppliers in 2009 as quick returns on investment and efficiency become priorities.
Tags: Service level management, Open source, Network infrastructure, Outsourcing, Ovum, ITIL, IT Services, Cloud Computing, Silicon.com, information technology
Government CIOs should look up to cloud
News Tech heads in public sector can gain insights from cloud computing providers on designing next-generation government IT infrastructures, urges analyst.
Tags: Cloud computing, Business models, Network administration/implementation, On-demand, Australia, Government, Cloud computing, CIO, public sector, financial
How will your deal weather a downturn?
Insight What will happen to outsourcing if budgets are trimmed and belts tightened? A careful look at key aspects of existing contracts would not go amiss, suggests lawyer Margaret Harvey.
Tags: Outsourcing
Seven steps for governing outsourcing contracts
Insight As a strategic resource, outsourcing must be sufficiently governed, says the IT Governance Institute. Here's how.
Tags: IT outsourcing, Service level management, Outsourcing, IT Governance
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