Sales Force Automation
71 Stories
Asean midsize firms' CRM spending 'nascent'
News Spending on customer relationship management by region's midsize businesses is small but will grow 18 percent despite downturn, finds new study by AMI-Partners.
Tags: Customer resource management (CRM), Sales force automation, Software-as-a-service (SaaS), Utility computing, Software, CRM, Tool, Midsize Business, Singapore, Sales
Sales automation, location-based apps top enterprise wishlist
News Asian enterprise mobile users most want sales force automation and location-based applications while on the go, say vendors.
Tags: Sales force automation, Location-based services, Applications and tools, Mobile, Sales, Sun Microsystems Inc., phone, data warehouse, mobile messaging, marketing
SaaS market will 'collapse' in two years
Insight newsmaker Lawson Software CEO Harry Debes explains why software-as-a-service is overhyped and why the company is not offering a SaaS model, unlike bigger competitors.
Tags: Software-as-a-service (SaaS), Sales force automation, Cloud Computing, stock price, software, marketing, Oracle Corp., revenue, strategy, business case
Salesforce teams up with Google
News Salesforce and Google team up to fulfill their promise to free businesses from their maintenance woes.
Tags: Web 2.0, Business Strategies & Functions, Business applications, Sales force automation, Security, Google Inc., Internet Connection, software, Facebook, Idea Management
RIM Q3 as expected, but confidence is soaring
News Customer response to new BlackBerrys such as the Storm and Bold prompt Research In Motion to issue guidance way above previous expectations despite the economy.
Tags: PDA phones, Sales force automation, Forecasting, Sales strategy, RIM BlackBerry, Apple iPhone 3G, Research In Motion Ltd., earnings per share, Forecasting, revenue
SAP 'not reducing' SaaS investment
News Instead, software giant is now driving its software-as-a-service strategy at a "normal", rather than "accelerated" speed, says SAP Co-CEO Leo Apotheker.
Tags: Utility computing, Enterprise resource planning (ERP), Customer resource management (CRM), Sales force automation, SAP AG, Leo Apotheker, India, Investment, On-demand, software
Is SAP ready to provide SaaS?
News Not quite yet, analysts say, noting that even if it is, Asian businesses aren't ready to accept software-as-a-service as the new delivery platform.
Tags: Software-as-a-service (SaaS), Sales force automation, Enterprise resource planning (ERP), Customer resource management (CRM), Supply chain management (SCM), SAP AG, Business Process, client-server, software, Human Resources
Firms don't want SaaS as core platform
News Kraft Foods and Telkom Indonesia say software-as-a-service model does not address their needs for an integrated software architecture and a platform that supports core business applications.
Tags: Software-as-a-service (SaaS), Customer resource management (CRM), Enterprise resource planning (ERP), Sales force automation, Supply chain management (SCM), SAP AG, CRM, Kraft Foods Inc., On-demand, business application
SAP touts 'collaborative' SOA
News Co-CEO Henning Kagermann says collaborative working through service-oriented architecture technology represents the future for businesses.
Tags: Web services, Enterprise resource planning (ERP), Customer resource management (CRM), Sales force automation, SAP AG, SOA, Conference, Berlin, Germany, Silicon.com
SAP inks Philippine SMB deals
News Enterprise software vendor signs two BusinessOne licensing agreements worth over US$105,500 with Philippines-based oil company and motorcycle manufacturer.
Tags: Software, Enterprise resource planning (ERP), Sales force automation, SAP AG, Philippines, Small And Medium Business, U.S., monitor, consultant, software service
SAP unveils Business Suite 7
News Global software giant announces release of Business Suite 7 overnight, including updates to all business applications available with the suite.
Tags: Customer resource management (CRM), Enterprise resource planning (ERP), Sales force automation, Supply chain management (SCM), Wipro Technologies, Atos, SAP AG, CRM, Electronic Data Systems Corp., ERP
IT services market to grow despite recession
News Despite talk of a recession, the IT services market is doing just fine, according to an upcoming Gartner conference and report.
Tags: Web 2.0, IT outsourcing, Sales force automation, Enterprise resource planning (ERP), Outsourcing, Google Inc., IT Services, Survey, Cloud Computing, Gartner Inc.
Asian CRM market set to soar
News The call center portion of the customer relationship management market in Asia is set to double, one research firm said.
RIM: E-mail? Been there, done that
News RIM is attempting to shake off its "mobile e-mail company" image with the launch of a product that will help customers deploy business applications without touching corporate inboxes.
Tags: Wireless e-mail devices, Mobile/Wireless, Mobile platforms, BlackBerry
Oracle updates CRM sales tools
News Software maker promises that the sales force automation revamp will help sales processes by pulling in more data.
Tags: Customer resource management (CRM), Sales force automation
