Sales Force
423 Stories
Making cents of SaaS CRM pricing
News With the number of software-as-a-service customer relationship management options available today, which should you pick?
Tags: Customer resource management (CRM), Software-as-a-service (SaaS), SMB, Mobile, CRM, Database, Japan, sales force, marketing, Oracle Corp.
Malaysia still has hangups over mobility
News Companies remain unwilling to support mobile workforce due to security concerns, lack of awareness and misgivings about underperforming employees.
Tags: Employee policy/training, Employee communications, Recruiting, Communications, Mobile, Small And Medium Enterprise, Workforce, International Data Corp., Sales, Malaysia
Opportunity opening for mobile UC in China
News Interest in mobility and buoyant spending on telecoms services is expected to create opportunities for mobile unified communications providers in China, says Ovum.
Tags: Applications and tools, Mobile platforms/communications, VoIP/IP telephony, Communications, Ovum, Security, Mobile, Mobile Device, Small And Medium Business, mobile security
Microsoft: Challenging times play to our strengths
News Microsoft Business Division President Stephen Elop says the software giant is trying to get the message out that it can help its customers save money in tough times.
Tags: Microsoft Corp., Virtualization, Google Inc., Macromedia Inc., financing, software, unified communications, sales force, Microsoft Office, blog
Customer support, the new sales force
News During downturn, support agents' expertise at satisfying customers can also be tapped to generate sales leads, says service operations head.
Tags: Customer support, Support, Training, Asia-Pacific, Sales, Customer, agent, sales force, customer service, call-center
Bing sees slight uptick in July
News Microsoft's Bing gained a little more search market share in July and now stands at nearly 10 percent, according to new figures by Web analytics company.
Tags: Web browsers, Web Analytics, Google Inc., Yahoo! Inc., Search Engine, Yahoo Search, U.S., analysis, Web, Web browsers
Vodafone launches unified comms for SMBs
News The One Net platform will target small businesses with a hosted service that brings together fixed-line and mobile communications, with the help of partner BT Wholesale.
Tags: Mobile, Mobile/Wireless, Mobile platforms/communications, Communications, British Telecommunications, Small And Medium Business, Gartner Inc., tariff, unified communications, Vodafone Group Plc.
Yahoo, Microsoft reach search, ad deal
News Under the pact, Microsoft's technology will power Yahoo's search results, while Yahoo will handle ad-selling duties for both companies' search sites.
Tags: Web browsers, Search, Google Inc., Yahoo! Inc., Tool, Advertisement, CEO, Carl Icahn, revenue, partnership
IBM challenges partner Cisco
News IBM is partnering with a smaller Cisco rival to take on the networking giant in its core market.
Tags: Ethernet, Components, Routing/switching, Hewlett-Packard Co., IBM Corp., Cisco Systems Inc., Brocade Communications Systems Inc., Sales, network, data center
Asean midsize firms' CRM spending 'nascent'
News Spending on customer relationship management by region's midsize businesses is small but will grow 18 percent despite downturn, finds new study by AMI-Partners.
Tags: Customer resource management (CRM), Sales force automation, Software-as-a-service (SaaS), Utility computing, Software, CRM, Tool, Midsize Business, Singapore, Sales
Australian HP-EDS staff swim in murky waters
News More cost-cutting exercises are still expected over the next three years, although the worst is over, says newly-appointed EDS head David Caspari.
Tags: Budgeting/cost control, Cost control, Layoffs, Hewlett-Packard Co., IBM Corp., Outsourcing, Electronic Data Systems Corp., IT services company, Hardware, financial
Seeking memorable mobile apps
Insight perspective Mobile applications are numerous but often lacking in quality. One analyst looks at what's needed to improve them.
Tags: Mobile applications, Mobile platforms, Apple Inc., Developer, Cisco Catalyst, Sales, Sun Microsystems Inc., social networking, network, handset company
Sources confirm Apple laid off salespeople last week
News An Apple spokesman twice denied reports that the company laid off enterprise sales staff, but sources say that they lost their jobs last week.
Tags: Consumer Technology, Layoffs, Apple Inc., Apple Macintosh, Sales, Cupertino, sales strategy, layoff, CEO, CNET Networks Inc.
IBM roars into business consulting
News Its new 4,000-strong Business Analytics & Optimization Services will mine IBM's research and software divisions for innovations.
Tags: Consulting, IBM Corp., SAS Institute, data mining, Frank Kern, Data-mining Software, business analytics, Sales, software, analytics
Oracle buys integration challenge along with Sun
News Acquiring Sun gives Oracle powerful injection of new technology, but sales pitch of integrated hardware and software has fallen on deaf ears so far.
Tags: Software integration, IBM Corp., Integration, Database, server appliance, Cloud Computing, Sales, Sun Microsystems Inc., Server, software
