Salesforce.com Inc.
56 Stories
The talkification of the Web
Insight perspective The film and music industries have been turned upside down by the arrival of the Internet. Now it's the turn of telecoms, argues author Howard Greenfield.
Tags: Web browsers, VoIP/IP telephony, Web 2.0, Ribbit, Google Inc., Telecommunications, phone, software, technology company, Facebook
How Microsoft plans to make its mark in CRM
Insight newsmaker The software giant is well placed to take the lead in the CRM arena with its on-demand and packaged software, not to mention a US$1 billion annual infrastructure budget, says exec Brad Wilson.
Tags: Customer resource management (CRM), Strategy, Utility computing, Software-as-a-service (SaaS), Microsoft Corp., CRM, e-Service, On-demand, Sales, TCO
SaaS may not live up to 'recession-proof' tag
Insight commentary In theory, software-as-a-service vendors such as Salesforce.com and NetSuite should thrive in a downturn, but in practice things may prove a little tougher.
Tags: Software-as-a-service (SaaS), NetSuite Inc., SAP AG, SuccessFactors Inc., ERP, Amazon.com Inc., Facebook, revenue, analyst, Software-as-a-service
SaaS market will 'collapse' in two years
Insight newsmaker Lawson Software CEO Harry Debes explains why software-as-a-service is overhyped and why the company is not offering a SaaS model, unlike bigger competitors.
Tags: Software-as-a-service (SaaS), Sales force automation, Cloud Computing, stock price, software, marketing, Oracle Corp., revenue, strategy, business case
Cloud computing: Silver lining or marketing fog?
Insight Depending on what you go for, clouds can accelerate results and replace upfront expense with a regular service fee. How do you decide what works?
Tags: Business applications, Data centers, Business Strategies & Functions, Infrastructure/architecture management, Web 2.0, Google Inc., Cloud Computing, SLA, software, marketing
Salesforce jumps on the Twitter-for-CRM bandwagon
News The software-as-a-service company has added Twitter to the lineup of social media sites that clients can keep tabs on using its Service Cloud product.
Tags: Cloud computing, Web services, Web 2.0, Twitter, Blogger, CRM, Cloud computing, Facebook, customer service, senior vice president
Salesforce.com and Google expand alliance
News Force.com for Google App Engine is designed to enable developers to create applications in the cloud.
Tags: Search, Web services, Marc Benioff, Google Inc., CRM, Cloud Computing, Environment, API, News.com, alliance
The future of the cloud
News The cloud is omnipresent at the Web 2.0 Summit as industry executives discuss the migration from the client to millions of virtualized servers as the information pipe.
Tags: Web services, Cloud, Web 3.0, Google Inc., Cloud Computing, PaaS, CTO, CEO, Adobe Systems Inc., industry
Facebook surges to 120 million users
News Social-networking site has grown by 30 million members in three months. Will it get more by integrating business applications running at Salesforce.com's Force.com?
Tags: Web 2.0, Web sites, Web services, Business applications, Starbucks Corp., chief technology officer, Facebook, News.com, network, partnership
UK CIOs: All our apps will be in the cloud by 2013
News Business applications will increasingly head into the cloud as consumer technology filters through to business, according to U.K. CIOs.
Tags: Web services, Business applications, Cloud, Google Inc., CIO, Microsoft Office Live Workspace, software, Facebook, software-as-a-service, Internet
Can you trust your business to Google's cloud?
News Cloud computing is ever more fashionable. The recent Google Apps outage shows that online applications and services aren't perfect, but the concept is growing up.
Tags: Utility computing, grid computing, Google Inc., Cloud Computing, SLA, software, Adobe Systems Inc., strategy, Google Apps, word-processing
Google's enterprise vision is in the cloud
News The search giant says the lessons it has learned in the "Darwinian" consumer market give it an edge as business computing moves online.
Tags: Business applications, Web 2.0, Security, Google Inc., Consumer World, Cloud Computing, enterprise computing, software, vision, barrier
Time ripe to experiment with cloud computing
News Hardware, applications and services in the "cloud" are now a mature enough option for IT decision-makers to experiment with, says Accenture chief scientist.
Tags: Web sites, Web 2.0, Web services, Utility computing, Security, Google Inc., Chief Information Officer, Chief Scientist, Cloud Computing, CIO
News flash: Web 2.0 is unreliable
News Recurring uptime problems with Twitter, Seesmic and other sites demonstrate that the much loved Web 2.0 is having growing pains.
Tags: Web 2.0, Google Inc., Site, Yahoo! Inc., Video, Steven Spielberg, movie, Outage, server farm, Facebook
Salesforce.com has cloud in its Sites
News Customers can build and run their external Web sites using vendor's Force.com Sites cloud platform as well as use other functionality such as analytics, programmable logic and workflow.
Tags: Cloud computing, Starbucks Corp., EMEA, CRM, Web Application, Cloud computing, Customer, analytics, Silicon.com, Web Site
