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74 Stories

'Best effort' insufficient for cloud

'Best effort' insufficient for cloud

News Cloud ecosystem needs operator participation to provide single point of blame, to win businesses' confidence in moving over, says consultant.

Thursday, November 19 2009 06:10 PM

Tags: Service level management, Software-as-a-service (SaaS), Cloud computing, NTT Corp., SingTel, network, Uptime, Asia-Pacific, SLA, Service Management


Tough road leading to next-gen networks

Tough road leading to next-gen networks

Insight perspective Migrating to next-generation networks is extremely complex, and telecom operators must be mindful of certain pitfalls, says industry player.

Friday, August 28 2009 12:42 PM

Tags: Next-generation technology/networks, Protocols and platforms, ATM, Operator, IP, Broadband, Service, SLA, Consulting, outsource


Docomo interTouch trusts the cloud

Docomo interTouch trusts the cloud

News An executive from the hospitality technology provider relates how a large merger prompted the company to move its 1,100 employees to the cloud.

Wednesday, December 17 2008 07:46 PM

Tags: Web services, Google Inc., NTT DoCoMo Inc., Document Management, SLA, Docomo interTouch, compliance, e-mail, software-as-a-service, information technology


Firms, vendors not keen on lower SLAs

News Despite economics of easing parameters in service level agreements, Asia's tech stakeholders warn against going down that path just to save money.

Friday, April 03 2009 06:43 PM

Tags: Service level management, Tata Consultancy Services Ltd., MessageLabs Ltd., Service Level, Asia, Asia-Pacific, SLA, TCO, Environment, CIO


Five ways to cut your telecom spend

Insight perspective Phones, mobiles and e-mail are essential to running any business. So how can you reduce telecoms costs? An analyst offers some advice.

Monday, January 19 2009 01:46 PM

Tags: Smart phones, LANs and WANs, Mobile/Wireless, Networking technology, Mobile, Supplier, Telecommunications, Cell Phone, Quocirca, Service


Report: Technology failing to meet business expectations

News Technology teams are failing to meet around a quarter of service level agreements (SLAs) made with other business departments in their organization, according to a Forrester Consulting study.

Tuesday, June 24 2008 02:02 AM

Tags: Service level management, business application, SLA, Customer Satisfaction, Tech Team, performance, London, Silicon.com, revenue, information technology


Amazon offers automatic credit for S3 outage

News Ordinarily, customers would have to apply to get credit for an Amazon Web Services outage, but the online retailer is handling Sunday's outage automatically.

Tuesday, July 22 2008 10:57 PM

Tags: Web services, Utility computing, Servers, Storage, Google Inc., Yahoo! Inc., Storage, Cloud Computing, SLA, Amazon.com Inc.


Cloud computing: Silver lining or marketing fog?

Insight Depending on what you go for, clouds can accelerate results and replace upfront expense with a regular service fee. How do you decide what works?

Wednesday, May 21 2008 08:53 AM

Tags: Business applications, Data centers, Business Strategies & Functions, Infrastructure/architecture management, Web 2.0, Google Inc., Cloud Computing, SLA, software, marketing


Can you trust your business to Google's cloud?

News Cloud computing is ever more fashionable. The recent Google Apps outage shows that online applications and services aren't perfect, but the concept is growing up.

Monday, July 14 2008 01:02 AM

Tags: Utility computing, grid computing, Google Inc., Cloud Computing, SLA, software, Adobe Systems Inc., strategy, Google Apps, word-processing


5 tips to ensure cloud data quality

News Choose neutral platforms and read providers' fine-print. These are steps companies should take before leaping to cloud, say data management vendors.

Friday, November 20 2009 06:29 PM

Tags: Cloud computing, Database management, Database, Informatica, Cloud, Tool, SLA, remote site, Cloud computing, Environment


Storage in the cloud: Availability and SLAs

Techguide Storage and the associated planning process are critical for an organization to consider any cloud technology. An expert outlines one solution that may be attractive for availability.

Thursday, July 30 2009 09:11 AM

Tags: Cloud computing, Storage, Storage, data replication, SLA, Ohio, Amazon Web Services, Rick Vanover, Cloud computing, Rick


Regulators cracking down on outsourcers

Insight perspective As more financial institutions look to outsource core parts of their operations to external suppliers, managing adherence to compliance is paramount, says industry watcher.

Friday, September 19 2008 12:54 PM

Tags: Offshoring, Risk Management, Data security, Security implementation/standards, Security Management, Outsourcing, IT Security, Outsourcing Company, Regulation, Information Security


Tech innovation for rent, anyone?

Blogs Business ideas are a dime a dozen, but great killer-app ideas are always hard to come by. I've often wondered how th...

Thursday, September 25 2008 11:48 PM


Centralize your IT projects

Techguide There are a number of reasons to centralize IT projects in your organization--this article shares some of them.

Sunday, October 19 2008 07:09 PM

Tags: Business Strategies & Functions, Service level management, IT Governance, Infrastructure/architecture management, SAS Institute, Security, Graphics, SLA, application provider, project management office


Six ways to make SOA services more reusable

Techguide Find out the elements that need to be considered when building a service intended for reuse.

Friday, July 31 2009 09:08 AM

Tags: Web services, Protocols and platforms, Adapter, SOA, Service, Business Process, Messaging, SLA, Joe McKendrick, blog


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Reviewing scheduled task inventory for Windows Server 2008 R2

Windows Server

Default installations of Windows Server 2008 R2 enumerate a number of default scheduled tasks, many of which you may not need.


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Don't CC me, I'll CC you

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Carbon paper fascinated me when I was younger. Write once, get two copies. What a great invention and work tool, I thought.

Then came e-mail, and making carbon copies of important..... by Eileen Yu

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Tags

  1. asia - pacific
  2. cloud computing
  3. data center
  4. e - mail
  5. environment
  6. google inc.
  7. information technology
  8. network
  9. outsourcing
  10. outsourcing company
  11. performance
  12. security
  13. service
  14. service level management
  15. software
  16. software - as - a - service
  17. storage
  18. web
  19. web services