ITIL role conflicts and synergies
Smaller organizations tend to have their ITIL resources handling multiple roles. Here's why that could be a bad idea.
March 7th, 2012 in Tech Management by John M. McKee CommentZDNet is available in the following editions:
Smaller organizations tend to have their ITIL resources handling multiple roles. Here's why that could be a bad idea.
March 7th, 2012 in Tech Management by John M. McKee CommentManagers should use the interview to gauge people for the right mix of skills and personality. Here are four interviewing techniques that don't help you do this.
February 29th, 2012 in Tech Management by Scott Lowe CommentShould IT have to prove its worth to executive leadership or it is incumbent upon executives to drive IT toward corporate strategy?
February 22nd, 2012 in Tech Management by Patrick Gray CommentWhen SharePoint launches in an enterprise, it typically heats up quickly, with enthusiastic users acting like kids with Lego. Here are some tips for keeping growth under control.
February 15th, 2012 in Tech Management by Scott Robinson CommentLeaders can forget that an organization's strength is usually its people. Executive and leadership coach John McKee shares three tips and tactics that nearly any leader can use to become more effective.
February 8th, 2012 in Tech Management by John M. McKee CommentScott Lowe says many of today's businesses are incapable of keeping up and it's not all IT's fault. Here is his five-point manifesto.
February 1st, 2012 in Tech Management by Scott Lowe CommentNo project manager sets out to fail. But have project/program managers and leads begun to accept failure as the norm?
January 25th, 2012 in Tech Management by Eddie Williams CommentRemember that quaint idea for offices to go paperless? What can we learn from this failed technology revolution?
January 18th, 2012 in Tech Management by Patrick Gray CommentIt's easy to learn the hard skills. But soft skills take practice. Here are five soft skills that are extremely important.
January 11th, 2012 in Tech Management by Scott Lowe CommentProcesses and tools go hand in hand, so the question again is which one comes first?
January 4th, 2012 in Tech Management by Abhinav Kaiser CommentThere are obviously numerous other factors that affect the outcome of an IT project, but executive involvement and leadership are the most important reasons for project success.
December 21st, 2011 in Tech Management by Andrew King CommentFor years now, there's been lots of hype about service-oriented architecture, and many of us bought in. Did we get our money's worth?
December 14th, 2011 in Tech Management by Scott Robinson CommentRoot cause of automated crap is perhaps the basic notion that applying a technology, methodology or other management voodoo can replace the hard work required for personal (and organizational) improvement.
December 7th, 2011 in Tech Management by Patrick Gray CommentSwooping in and getting things done in the organization's darkest hour might seem heroic, but it's not. In the long run, this is also one of the costliest ways to operate an IT shop.
November 30th, 2011 in Tech Management by Patrick Gray CommentBring Your Own Device can work for your users if you keep in mind some support challenges.
November 23rd, 2011 in Tech Management by Scott Lowe 1 CommentEvery company needs a clear set of goals and objectives to achieve maximum benefits from its business intelligence (BI) strategy. This is what these goals should include.
November 16th, 2011 in Tech Management by Robert Eugene Miller CommentChina solar cell makers seek Taiwan partnerships http://t.co/p5Hh7kJD
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