ITIL role conflicts and synergies

Smaller organizations tend to have their ITIL resources handling multiple roles. Here's why that could be a bad idea.

March 7th, 2012 in Tech Management by John M. McKee Comment

4 interviewing techniques that never work

Managers should use the interview to gauge people for the right mix of skills and personality. Here are four interviewing techniques that don't help you do this.

February 29th, 2012 in Tech Management by Scott Lowe Comment

IT's chicken or egg problem

Should IT have to prove its worth to executive leadership or it is incumbent upon executives to drive IT toward corporate strategy?

February 22nd, 2012 in Tech Management by Patrick Gray Comment

How to avoid SharePoint sprawl

When SharePoint launches in an enterprise, it typically heats up quickly, with enthusiastic users acting like kids with Lego. Here are some tips for keeping growth under control.

February 15th, 2012 in Tech Management by Scott Robinson Comment

3 tips to improve your team's performance

Leaders can forget that an organization's strength is usually its people. Executive and leadership coach John McKee shares three tips and tactics that nearly any leader can use to become more effective.

February 8th, 2012 in Tech Management by John M. McKee Comment

A technology manager's manifesto

Scott Lowe says many of today's businesses are incapable of keeping up and it's not all IT's fault. Here is his five-point manifesto.

February 1st, 2012 in Tech Management by Scott Lowe Comment

IT industry accepting failure as the norm

No project manager sets out to fail. But have project/program managers and leads begun to accept failure as the norm?

January 25th, 2012 in Tech Management by Eddie Williams Comment

What happened to going paperless?

Remember that quaint idea for offices to go paperless? What can we learn from this failed technology revolution?

January 18th, 2012 in Tech Management by Patrick Gray Comment

Soft skills in high demand in a high-tech world

It's easy to learn the hard skills. But soft skills take practice. Here are five soft skills that are extremely important.

January 11th, 2012 in Tech Management by Scott Lowe Comment

Tool-leading processes vs process-leading tools

Processes and tools go hand in hand, so the question again is which one comes first?

January 4th, 2012 in Tech Management by Abhinav Kaiser Comment

Are IT projects really ticking time bombs?

There are obviously numerous other factors that affect the outcome of an IT project, but executive involvement and leadership are the most important reasons for project success.

December 21st, 2011 in Tech Management by Andrew King Comment

Unfulfilled promise of SOA

For years now, there's been lots of hype about service-oriented architecture, and many of us bought in. Did we get our money's worth?

December 14th, 2011 in Tech Management by Scott Robinson Comment

Automation doesn't replace hard work

Root cause of automated crap is perhaps the basic notion that applying a technology, methodology or other management voodoo can replace the hard work required for personal (and organizational) improvement.

December 7th, 2011 in Tech Management by Patrick Gray Comment

Reactivity not heroic, but a leadership failure

Swooping in and getting things done in the organization's darkest hour might seem heroic, but it's not. In the long run, this is also one of the costliest ways to operate an IT shop.

November 30th, 2011 in Tech Management by Patrick Gray Comment

BYOD can work, with some challenges

Bring Your Own Device can work for your users if you keep in mind some support challenges.

November 23rd, 2011 in Tech Management by Scott Lowe 1 Comment

Business Intelligence: A strategy-based initiative

Every company needs a clear set of goals and objectives to achieve maximum benefits from its business intelligence (BI) strategy. This is what these goals should include.

November 16th, 2011 in Tech Management by Robert Eugene Miller Comment

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